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Date: Fri, 13 Nov 2020 12:46:17 +0000
From: Express Music <coventry@expressmusic.co.uk>
To: "YAMAHA UK.ServiceAdmin" <UK.ServiceAdmin@contact.europe.yamaha.com>
Subject: Re: [#20201110-0628] Faulty FG800MS
In-Reply-To: <AM0PR10MB30418DC912829CB15A02FDE8CFE60@AM0PR10MB3041.EURPRD10.PROD.OUTLOOK.COM>
References: <AM0PR10MB30418DC912829CB15A02FDE8CFE60@AM0PR10MB3041.EURPRD10.PROD.OUTLOOK.COM>
Message-ID: <877ddbdfa45252f6faa1fd2e233ec571@expressmusic.co.uk>
X-Sender: coventry@expressmusic.co.uk
User-Agent: Roundcube Webmail/0.8.1

Thank you Ros, will do.

Kind Regards

Tim.
Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 13/11/2020 12:39, YAMAHA UK.ServiceAdmin wrote:
> Hi Tim
>
> Thank you for the email.
>
> I shall put this through for a credit only as you haven’t stated on
> the form if you would like a replacement.
>
> For future ref ,if you receive any boxes like this in future please
> contact our sales department as soon as you receive
>
> them like this as they can make a claim if the guitars are damaged.
>
> Kind regards
>
> Ros
>
>  ------------------------------------------------------------
>  From: coventry@expressmusic.co.uk
>  To: UK.ServiceAdmin@contact.europe.yamaha.com
>  CC:
>  Subject: Faulty FG800MS
>  Hi,
>
>  we had a delivery today and one of the FG800ms's has a lacquer crack 
> on
>  the top by the bridge.
>  Just so you are aware the FG800ms boxes were in a very poor state, 
> with
>  holes and footprints on them.
>  Luckily only one guitar suffered minor damage.
>
>  Regards
>
>  Tim.
>  Express Music
>  196 - 204 Binley Road
>  Coventry
>  CV3 1HG
>
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