MIME-Version: 1.0
Date: Wed, 22 Feb 2023 13:53:41 +0000
From: hello@expressmusic.co.uk
To: Surinder Singh <surinder@itpartnership.com>
Subject: Re: Shipping costs changes
In-Reply-To: <04a601d946c4$78f6b9f0$6ae42dd0$@itpartnership.com>
References: <26eadfcb112a9d232d521378f5597012@expressmusic.co.uk>
 <307c01d94551$4d02b1b0$e7081510$@itpartnership.com>
 <652eb7d7d93a9842326d28486fd0277a@expressmusic.co.uk>
 <045501d946ad$a69e9ec0$f3dbdc40$@itpartnership.com>
 <b116d3b37be9a82e47e2d07a8f0c8071@expressmusic.co.uk>
 <04a601d946c4$78f6b9f0$6ae42dd0$@itpartnership.com>
Message-ID: <3f37da2aaa7849a5df6f166910de7aa5@expressmusic.co.uk>
X-Sender: hello@expressmusic.co.uk
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Hi Surinder,

That all looks perfect thank you.

Could we please also get you to activate a holiday notice for the basket 
as you did for us on our last holiday break. We will not be shipping 
orders from now onwards until Tuesday 28th Feb as we are away.

Many Thanks,
Harriet


  On 2023-02-22 13:49, Surinder Singh wrote:
> Hi Harriet,
> 
> Thanks for confirming. I've applied these changes. Please could you 
> check?
> 
> Kind regards,
> 
> Surinder
> 
> -----Original Message-----
> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
> Sent: 22 February 2023 11:10
> To: Surinder Singh <surinder@itpartnership.com>
> Subject: Re: Shipping costs changes
> 
> Morning Surinder,
> 
> Yes just to confirm all orders shipped to UK Mainland below £200 are
> charge £7 shipping. This remains the same.
> 
> Kind Regards,
> Harriet
> 
> On 2023-02-22 11:06, Surinder Singh wrote:
>> Hi Harriet,
>> 
>> Thanks for confirming.
>> 
>> UK Mainland delivery is £7 for orders below £200 in value (see
>> screenshot below). Do we keep this as it is or is it now to be free
>> delivery as well?
>> 
>> Kind regards,
>> 
>> Surinder
>> 
>> -----Original Message-----
>> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
>> Sent: 21 February 2023 10:43
>> To: Surinder Singh <surinder@itpartnership.com>
>> Subject: Re: Shipping costs changes
>> 
>> Good Morning Surinder,
>> 
>> Thanks for getting back to us.
>> 
>> Yes, below 30kg is a better way to wording it :)
>> 
>> These are the prices payable by the customers.
>> 
>> For UK this would include VAT
>> 
>> For outside of UK excludes VAT
>> 
>> Not sure if this do-able?
>> 
>> Kind Regards,
>> 
>> Harriet
>> 
>> On 2023-02-20 17:32, Surinder Singh wrote:
>> 
>>> Hi Harriet,
>> 
>>> 
>> 
>>> I'm well thank you. Hope you're well too.
>> 
>>> 
>> 
>>> Do these UK delivery prices include VAT?
>> 
>>> 
>> 
>>> If the weight is below 1kg then is the cost the same as 1-30kg? If
>> so,
>> 
>>> then is it okay to say "Up to 30kg" instead of "1-30kg"?
>> 
>>> 
>> 
>>> Kind regards,
>> 
>>> 
>> 
>>> Surinder
>> 
>>> 
>> 
>>> -----Original Message-----
>> 
>>> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
>> 
>>> Sent: 17 February 2023 15:24
>> 
>>> To: Surinder Singh <surinder@itpartnership.com>
>> 
>>> Subject: Shipping costs changes
>> 
>>> 
>> 
>>> Hi Surinder,
>> 
>>> 
>> 
>>> We hope you are keeping well.
>> 
>>> 
>> 
>>> Due to the constant increases in shipping costs we need to make some
>> 
>> 
>>> changes to our website and customer checkout etc.
>> 
>>> 
>> 
>>> On this page there is a table showing "Delivery / Postage
>> Information"
>> 
>>> https://www.expressmusic.co.uk/products.asp?page=customerinfo [1]
>> 
>>> 
>> 
>>> Please can we make the following changes.
>> 
>>> 
>> 
>>> - Delete totally the below 1kg option
>> 
>>> 
>> 
>>> New prices below listed for each area
>> 
>>> 
>> 
>>> UK Mainland
>> 
>>> 1-30kg - FREE
>> 
>>> 30kg+ - FREE
>> 
>>> 
>> 
>>> UK off Mainland
>> 
>>> 1-30kg - £30
>> 
>>> 30kg+ - £40
>> 
>>> 
>> 
>>> Europe
>> 
>>> 1-30kg - £50
>> 
>>> 30kg+ - 80
>> 
>>> 
>> 
>>> Europe (Non-EU)
>> 
>>> 1-30kg - £60
>> 
>>> 30kg+ - £90
>> 
>>> 
>> 
>>> USA
>> 
>>> 1-30kg - £195
>> 
>>> 30kg+ - £245
>> 
>>> 
>> 
>>> Rest of the world
>> 
>>> Contact us for a shipping quote
>> 
>>> 
>> 
>>> Hopefully this all makes sense but let me know if it doesn't. If we
>> 
>>> can get these changes implemented as soon as possible please. Both
>> on
>> 
>>> the customer info page and at checkout.
>> 
>>> 
>> 
>>> Kind Regards,
>> 
>>> Harriet
>> 
>>> Express Music
>> 
>>> 
>> 
>>> Kind Regards,
>> 
>>> 
>> 
>>> 
>> 
>>> Express Music
>> 
>>> B2 & B3 Quarry Park
>> 
>>> Old Milverton Lane
>> 
>>> Leamington Spa
>> 
>>> CV32 6RW
>> 
>>> 
>> 
>>> 01926 808982
>> 
>> Links:
>> ------
>> [1] https://www.expressmusic.co.uk/products.asp?page=customerinfo