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Date: Tue, 25 Apr 2023 11:15:06 +0100
From: hello@expressmusic.co.uk
To: Oreste Gargaro <oreste@westsidedistribution.com>
Subject: Re: Faulty 00-28
In-Reply-To: <AM0PR08MB3905BC95396E0283772676EABB679@AM0PR08MB3905.eurprd08.prod.outlook.com>
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Morning Oreste,

Thank you for sorting this out for us.

Is there an eta on another one?

Kind Regards,
Harriet

On 2023-04-24 14:42, Oreste Gargaro wrote:
> Hi Harriet,
> 
> Sorry about this.
> RA-WDL-003505
> Please attach and UPS will collect tomorrow.
> I'll get you a credit as we have no more stock.
> 
> I'll put another on back order for you.
> 
> Cheers
> Oreste
> 
>  Oreste Gargaro
> 
> 100 Fifty Pitches Road
> Glasgow
> G51 4EB
> T: 0141 248 4812 [1]
> oreste@westsidedistribution.com | www.westsidedistribution.com 		 [2]
> [3]  [4]  [5]
> 
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> -----Original Message-----
> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
> Sent: Saturday, April 22, 2023 2:04 PM
> To: Oreste Gargaro <oreste@westsidedistribution.com>
> Subject: Faulty 00-28
> 
> Hi Oreste,
> 
> We have just unboxed the following guitar and found two faults with
> it.
> 
> One mark we have managed to picture which is a small white dot under
> the finish (see pic).
> 
> The other is a scratch on the back which we can't seem to capture on
> our phone camera.
> 
> Please can we return and get a replacement asap.
> 
> Serial Number: 2697655
> 
> Kind Regards,
> Harriet
> Kind Regards,
> 
> Express Music
> B2 & B3 Quarry Park
> Old Milverton Lane
> Leamington Spa
> CV32 6RW
> 
> 01926 808982
> 
> 
> Links:
> ------
> [1] tel:01412484812
> [2] https://www.facebook.com/westsidedistribution/
> [3] https://twitter.com/westside_uk
> [4] https://www.youtube.com/user/westsidedistribution
> [5] https://www.instagram.com/westsidedistro/