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Date: Tue, 28 Jan 2025 15:28:31 +0000
From: hello@expressmusic.co.uk
To: "cross, david" <david.cross@medway.gov.uk>
Subject: =?UTF-8?Q?Re=3A_Custom_Shop_=2768_Jazz_Bass_=C2=A33=2C499_=28PRO?=
 =?UTF-8?Q?DUCT_334419=29?=
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Hi David,

It certainly gets confusing pretty quickly with specification etc. If 
you can visit a shop to try them out it is definitely best as even a 'C' 
shaped neck can vary. Best of luck with the hunt.

Kind Regards,
Harriet, Phil & Tim
Express Music

On 2025-01-28 15:19, cross, david wrote:
> Good afternoon,
> 
> I am so sorry. For some reason my son thought the one you were
> offering was pre-owned and originally seen on Reverb. It now seems
> that he initially saw the one you have @£2995 and after clicking
> through to your site saw the '68 which was the specification he
> preferred but incorrectly assumed that it was also pre-owned. He had
> been looking at so many and then saw this in the sale and thought it
> was the only new one he had seen at this price point.
> 
> As a matter of fact he didn’t end up going for the other one either as
> he looked at a 'u' neck locally and decided that he prefers the 'c' of
> his current player and will hold out for a custom shop with the 'c'
> neck! - I have to admit this means nothing to me!
> 
> My email was simply to let you know what was happening and not to
> 'save' or put aside the guitar for us as you intimated in your
> previous email.
> 
> Kindest regards
> 
> David
> 
> -----Original Message-----
> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
> Sent: 28 January 2025 10:14
> To: cross, david <david.cross@medway.gov.uk>
> Subject: Re: Custom Shop '68 Jazz Bass £3,499 (PRODUCT 334419)
> 
> Morning David,
> 
> I'm slightly confused by your email. The one we are selling is brand
> new with a Fender warranty?
> 
> Kind Regards,
> Phil, Harriet & Tim
> Express Music
> 
> On 2025-01-27 14:37, cross, david wrote:
>> Good afternoon,
>> 
>> I just wanted to update you that we have found basically the same
>> guitar, brand new, with a 3 year warranty on a national retailers sale
>> for just £49 more than your offer.
>> 
>> Thank you for your time sending the previous replies.
>> 
>> Kind regards
>> 
>> David
>> 
>> -----Original Message-----
>> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
>> Sent: 23 January 2025 14:57
>> To: cross, david <david.cross@medway.gov.uk>
>> Subject: Re: Custom Shop '68 Jazz Bass £3,499 (PRODUCT 334419)
>> 
>> Hi David,
>> 
>> No problem at all, just let us know if you do decide to make the
>> journey and we will take the bass off sale for you.
>> 
>> We are open Tuesday to Saturday 11am-5pm.
>> 
>> Kind Regards,
>> 
>> Phil, Harriet & Tim
>> 
>> Express Music
>> 
>> On 2025-01-23 14:46, cross, david wrote:
>> 
>>> Hi,
>> 
>>> 
>> 
>>> Thank you so much for your swift reply, £3250 is a place I could
>> get
>> 
>>> to I will have a think and discuss with my wife and son and let you
>> 
>>> know. Not sure this weekend is going to be good for travelling
>> though!
>> 
>>> 
>> 
>>> Kind regards
>> 
>>> 
>> 
>>> David
>> 
>>> 
>> 
>>> -----Original Message-----
>> 
>>> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
>> 
>>> Sent: 23 January 2025 14:23
>> 
>>> To: cross, david <david.cross@medway.gov.uk>
>> 
>>> Subject: Re: Custom Shop '68 Jazz Bass £3,499 (PRODUCT 334419)
>> 
>>> 
>> 
>>> Hi David,
>> 
>>> 
>> 
>>> Thanks for getting in touch and being so upfront with your
>> situation.
>> 
>>> 
>> 
>>> The very lowest we would be willing to go on this is £3250. It was
>> 
>>> actually first listed at over £3800 and we have gradually reduced
>> it.
>> 
>>> 
>> 
>>> Have a think and please let us know if you would like to come and
>> 
>>> check it out.
>> 
>>> 
>> 
>>> Kind Regards,
>> 
>>> Phil, Harriet & Tim
>> 
>>> Express Music
>> 
>>> 
>> 
>>> On 2025-01-23 14:12, cross, david wrote:
>> 
>>>> Good afternoon,
>> 
>>>> 
>> 
>>>> I am looking at the above CS bass as a gift for my Sons graduation.
>> 
>> 
>>>> You are quite a way from me in Kent and it is a little over our
>> £3k
>> 
>>>> budget.
>> 
>>>> 
>> 
>>>> Before making arrangements to travel to you to view the item and
>> not
>> 
>>>> wanting to waste anyone's time, would a price closer to £3,000
>> 
>>>> (£3,150?) be able to buy this item?
>> 
>>>> 
>> 
>>>> Thank you for your consideration.
>> 
>>>> 
>> 
>>>> David
>> 
>>>> 
>> 
>>>> David Cross DTS DCA DipILM APCIP TechIOSH MAPEA| Trading Standards
>> 
>>>> Manager | Regulatory Services | Medway Council | Gun Wharf, Dock
>> Rd,
>> 
>>>> Chatham ME4 4TR | 01634 333175
>> 
>>>> 
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> This transmission is intended for the named addressee (s) only and may
> contain sensitive or protectively marked material up to RESTRICTED and
> should be handled accordingly. Unless you are the named addressee (or
> authorised to receive it for the addressee) you may not copy or use
> it, or disclose it to anyone else. If you have received this
> transmission in error please notify the sender immediately.
> 
> This email has been scanned for viruses and all reasonable precautions
> have been taken to ensure that none are present. Medway Council cannot
> accept responsibility for any loss or damage arising from the use of
> his email or attachments. Any views expressed in this email are those
> of the individual sender and not necessarily those of Medway Council
> unless explicitly stated.
> 
> Please be aware that emails sent to or received from Medway Council
> may be subject to recording and/or monitoring in accordance with
> relevant legislation.