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Date: Thu, 25 Sep 2025 11:00:36 +0100
From: hello@expressmusic.co.uk
To: Michel Gambini <Michel.Gambini@taylorguitars.com>
Subject: Re: [EXTERNAL] 14ce
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Hi Michel,

Yes, the s/n number is 2207075447

Thanks.
Tim

On 2025-09-25 10:16, Michel Gambini wrote:
> Hi Harriet,
> 
>  Sorry to hear about the issue with this guitar. It seems the guitar
> may have suffered a minor impact in that area.
>  We would like to arrange a return for inspection.
>  Could you please provide the serial number of the guitar?
>  Let me know, and we will schedule the return and send you the
> shipping labels directly.
>  Best regards,
> 
>  Michel Gambini
>  Customer Service Representative
>  Maroastraat 113
>  1060 LG Amsterdam, The Netherlands
>  +31 (0)20 667 6030 office
>  taylorguitars.com [1]
> 
> -------------------------
> 
>  From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
> Sent: Wednesday, September 24, 2025 5:00 PM
> To: Susana Raya <Susana.Raya@taylorguitars.com>
> Subject: [EXTERNAL] 14ce
> 
> CAUTION: This email originated from outside of the organization.
> Exercise caution when opening attachments or clicking links.
> 
> Hi Susana,
> 
> We have just unboxed a new 14ce and noticed a mark/dink in the finish.
> It is small but you can feel it and it is in a very noticeable place.
> I
> wondered if our customers may raise it as a finish flaw. I have
> attached
> a photo to get your opinion if that's ok.
> 
> Kind Regards,
> Harriet
> Express Music
> Kind Regards,
> Phil, Tim & Harriet
> 
> Express Music
> B2 & B3 Quarry Park
> Old Milverton Lane
> Leamington Spa
> CV32 6RW
> 
> 01926 808982
> 
> Links:
> ------
> [1] http://www.taylorguitars.com/