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Date: Fri, 12 Jul 2019 13:30:30 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: Michel Gambini <Michel.Gambini@taylorguitars.com>
Subject: RE: K24CE - ST#84107
In-Reply-To: <8D7773697A7B7B45850644C67803045C5176A93B@EX01.taylorguitars.com>
References: <8D7773697A7B7B45850644C67803045C5176A8E3@EX01.taylorguitars.com>
 <fd02cde2e505c229cc6eb3cef8f66197@expressmusic.co.uk>
 <8D7773697A7B7B45850644C67803045C5176A93B@EX01.taylorguitars.com>
Message-ID: <4ce619ef95cc5d80bc4ef2c0a0781bc2@expressmusic.co.uk>
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Hi Michel,

Yes to both of those questions.
I also forgot to say the customer purchased date is 15/01/18.

Regards


Tim.
Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 12/07/2019 13:21, Michel Gambini wrote:
> Hi Tim,
>
> Thank you for your reply.
> Is this 114ce also presenting a low neck angle?
> Is it presenting a high action?
>
> Let me know and I will be happy to help.
> Best regards,
>
>
> Michel Gambini
> Administrative Assistant / Customer Service
> Maroastraat 113
> 1060 LG Amsterdam, The Netherlands
> +31 20 667 60 30
> taylorguitars.com
>
> CONFIDENTIALITY NOTICE: This e-mail and any accompanying documents
> contain confidential information intended for a specific individual
> and purpose. If you are not the intended recipient, you are hereby
> notified that any disclosure, copying or distribution, or the taking
> of any action based on the contents of this information, is strictly
> prohibited.  If you have received this transmission in error, please
> delete it.  Thank you.
>
>
>
>
> -----Original Message-----
> From: Express Music [mailto:coventry@expressmusic.co.uk]
> Sent: vrijdag 12 juli 2019 14:20
> To: Michel Gambini
> Subject: Re: K24CE - ST#84107
>
> Hello Michel,
>
> Thank for the report I will pass that on to the customer.
>
> Also, I have a 114CE with the same problem that a customer dropped in
> yesterday.
> We put our humidity gauge in the guitar last and it's reading 57%.
> The serial number is 2109207212
>
> ---
> Regards
>
> Express Music
> 196 - 204 Binley Road
> Coventry
> CV3 1HG
>
> On 12/07/2019 12:42, Michel Gambini wrote:
>> Hi Tim,
>>
>> I would like to inform you that we received this guitar safely.
>>
>> After inspection we concluded that the top is not swollen, it looks
>> in perfect condition.
>>
>> The neck angle is low and there is a ding on top.
>>
>> We will do a full setup and fix the ding free of charges.
>>
>> Best regards,
>>
>> MICHEL GAMBINI
>>
>> ADMINISTRATIVE ASSISTANT / CUSTOMER SERVICE
>>
>> Maroastraat 113
>>
>> 1060 LG Amsterdam, The Netherlands
>>
>> +31 20 667 60 30
>>
>> taylorguitars.com [1]
>>
>> _CONFIDENTIALITY NOTICE: This e-mail and any accompanying documents
>> contain confidential information intended for a specific individual
>> and purpose. If you are not the intended recipient, you are hereby
>> notified that any disclosure, copying or distribution, or the taking
>> of any action based on the contents of this information, is strictly
>> prohibited. If you have received this transmission in error, please
>> delete it. __Thank you._
>>
>>
>>
>> Links:
>> ------
>> [1] http://www.taylorguitars.com/