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Date: Sat, 28 Sep 2019 12:06:14 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: Mrs M Ward <MDavies@heathfieldprimary.com>
Subject: Re: Returns
In-Reply-To: <628EBF1C-2C39-49B9-8C30-896E1184739A@heathfieldprimary.com>
References: <068d022129b02cd4b53a3b2ba86dc225@expressmusic.co.uk>
 <628EBF1C-2C39-49B9-8C30-896E1184739A@heathfieldprimary.com>
Message-ID: <d84610fd217bfd84ea65368860182c5c@expressmusic.co.uk>
X-Sender: coventry@expressmusic.co.uk
User-Agent: Roundcube Webmail/0.8.1

Hello,

Yes, it is absolutely fine if you would like to send this to us.

If you arrange your own shipping, we advise you to use a tracked 
service.
---

Regards
Ollie
Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 28/09/2019 11:56, Mrs M Ward wrote:
> Can I not send myself as £20 for collection is nearly the cost of the
> ukulele and a waste of my money?
>
> Sent from my iPhone
>
>> On 28 Sep 2019, at 10:29, Express Music 
>> <coventry@expressmusic.co.uk> wrote:
>>
>> Hello
>>
>> Sorry to hear that you are not happy with the ukulele that you 
>> ordered.
>> I will arrange a collection for this.
>>
>> Please take the time to read our terms and condition regarding 
>> returns/costs
>>
>> https://www.expressmusic.co.uk/products.asp?page=customerinfo.
>>
>> You will receive an email from UPS with a shipping label attached, 
>> you will need to arrange the collection for a time that is convenient 
>> for yourself.
>>
>> --
>> Regards
>> Ollie
>> Express Music
>> 196 - 204 Binley Road
>> Coventry
>> CV3 1HG
>>
>>
>>