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Date: Thu, 04 Aug 2022 10:50:20 +0100
From: Express Music <hello@expressmusic.co.uk>
To: TNTUK Customer Care <uk@tnt.com>
Subject: Re: Consignment 134917616
In-Reply-To: <RqMQB000000000000000000000000000000000000000000000RG2X7X00aioh9_7kSp2iuBbbXBXfFw@sfdc.net>
References: <VEK5g000000000000000000000000000000000000000000000RG1PY700Pxu5_cU0S62x6C0Dn79fQA@sfdc.net>
 <RqMQB000000000000000000000000000000000000000000000RG2X7X00aioh9_7kSp2iuBbbXBXfFw@sfdc.net>
Message-ID: <74c24fe1a428eea1482aa12e81b6a747@expressmusic.co.uk>
X-Sender: hello@expressmusic.co.uk
User-Agent: Roundcube Webmail/0.8.1

Thank you for the update Holly. Can you please provide us with any 
photo evidence of the delivery signature?

Kind regards,
Harriet

Express Music

On 04/08/2022 08:09, TNTUK Customer Care wrote:
> Good morning Harriet,
>
>  I am writing to you regarding the above consignment number and the
> issues you have faced with the delivery of the goods.
>
>  I would firstly like to take this opportunity to apologise that this
> shipment has not been received.
>
>  Please be assured that I will contact the depot to gather further
> information on this.
>
>  We will contact you again before 16:30 with an update.
>
>  I apologise for the inconveniences that this has caused.
>
> How did we do today? Please take 2 minutes [1] to tell us what you
> think about TNT
>
>  Best Regards
>
>  HOLLY WARD | Customer Care Representative | Lount | FedEx Express
> Registered Office: Express House, Holly Lane, Atherstone, CV9 2RY |
> tnt.com and fedex.com
>
> This message and any attachment are confidential and may be
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>
>
> Links:
> ------
> [1]
> 
> https://survey.medallia.eu/?CSEU&cft=1&cs_unit=fedex_cs_NDI2OTM2Mw&lang=en&lt;strong