File: D:/hMailServer/Data/expressmusic.co.uk/hello/CB/{CB3CC86D-48BA-4CB7-AE92-8309D4419291}.eml
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8;
format=flowed
Content-Transfer-Encoding: 8bit
Date: Fri, 03 Apr 2020 14:40:15 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: TNT UK Customer Care <customerservice.gb@tnt.com>
Subject: RE: [EXTERNAL] RE: [EXTERNAL] Re: Urgent Action Required For
Consignment 123737145
In-Reply-To: <Nbodf000000000000000000000000000000000000000000000Q87SC300zKMPa11cSEaWtbDskwPG9A@sfdc.net>
References: <Nbodf000000000000000000000000000000000000000000000Q87SC300zKMPa11cSEaWtbDskwPG9A@sfdc.net>
Message-ID: <46bbb9f4cbd375be1259243386f9e4be@expressmusic.co.uk>
X-Sender: coventry@expressmusic.co.uk
User-Agent: Roundcube Webmail/0.8.1
Ok I think we sorted it. I take it we will hear if we need to do
anything else?
Thanks for your help resolving this
Kind Regards,
Harriet
Express Music
196 - 204 Binley Road
Coventry
CV3 1HG
On 03/04/2020 14:33, TNT UK Customer Care wrote:
> Hi,
>
> No, if you take a look below it may help you out. The website may
> state commodity code which is basically a tariff code.
>
> Hope this helps.
>
>
> WHAT DO HS CODES LOOK LIKE?
>
> HS codes are six digits long, although some countries add extra
> numbers to the end for further classification. (Like Japan, Germany
> and the US.)
>
> Let’s have some examples.
> Laptops: 8471.30
> Mobile phones: 8517.12
> Books: 4901.99
>
> Many Thanks
>
> Amy Brown
> Customer Service Representative
> TNT UK Northern Europe
> Tel: +44 (0)800 100600
> TNT will become FedEx Express
>
> --------------- Original Message ---------------
> FROM: Express Music [coventry@expressmusic.co.uk]
> SENT: 03/04/2020 14:26
> TO: customerservice.gb@tnt.com
> SUBJECT: [EXTERNAL] RE: [EXTERNAL] Re: Urgent Action Required For
> Consignment 123737145
>
> Thanks for getting back to me Amy.
>
> Does this tariff sound about right to you?
> TN701
>
> ---
> Regards
>
> Express Music
> 196 - 204 Binley Road
> Coventry
> CV3 1HG
>
> On 03/04/2020 14:17, TNT UK Customer Care wrote:
> > Good Afternoon Harriet,
> >
> > If you click on the link below, it will direct you to the
> Government
> > website.
> >
> > This will help you select the correct tariff code.
> >
> > https://www.trade-tariff.service.gov.uk/sections [1]
> >
> > Many Thanks
> >
> > Amy Brown
> > Customer Service Representative
> > TNT UK Northern Europe
> > Tel: +44 (0)800 100600
> > TNT will become FedEx Express
> >
> > --------------- Original Message ---------------
> > FROM: Express Music [coventry@expressmusic.co.uk]
> > SENT: 03/04/2020 11:43
> > TO: customerservice.gb@tnt.com
> > SUBJECT: [EXTERNAL] Re: Urgent Action Required For Consignment
> > 123737145
> >
> > Morning Amy,
> >
> > Thanks for your email. To be totally honest this is the first time
> I
> > have had to create an invoice for the USA as I have no idea how to
> > find
> > the Tariff Code.
> >
> > Any help on this would be much appreciated.
> >
> > Kind Regards,
> > Harriet
> >
> > Express Music
> > 196 - 204 Binley Road
> > Coventry
> > CV3 1HG
> >
> > On 03/04/2020 09:17, Customer Service GB wrote:
> > >
> > >
> > > Dear Customer,
> > >
> > > Shipment Number
> > >
> > > : 123737145
> > >
> > > Customer Reference
> > >
> > > :
> > >
> > > Collection Date
> > >
> > > : 02/04/2020 16:00
> > >
> > > Collection Address
> > >
> > > :
> > >
> > >
> > >
> > >
> > >
> > > Receiver Details
> > >
> > > : 215 WILLIAMS PL,CO,
> > >
> > >
> > >
> > > 80751
> > >
> > > Town
> > >
> > > : STERLING
> > >
> > > Country
> > >
> > > : US
> > >
> > >
> > >
> > > Due to importing regulations to USA, the above shipment has
> been
> > > held due to missing information on the commercial invoice.
> > >
> > > Please provide a revised commercial invoice including the
> > additional
> > > information below:
> > >
> > > REQUIRES TARIFF CODE ON THE INVOICE
> > >
> > > Please can you also ensure that the invoice also includes all
> > > information listed below:
> > >
> > > Complete Sender/Receiver name address & contact details
> (telephone
> > > number or email address)
> > > Sender VAT number (if not registered, update the invoice stating
> > > “Not VAT registered")
> > > Receiver Tax ID OR receivers social security number (if receiver
> > is
> > > private individual) if goods valued over $2500
> > > Detailed goods description
> > > Customs Tariff Codes for each listed item
> > > Details of what the goods are made of (material etc.)
> > > What the goods are used for
> > > Quantities per item and goods value (Inc currency)
> > > Country of origin for all listed items
> > > Weight of shipment
> > > Reason for shipping
> > > Signature and date
> > > If samples, please state "Marked not for resale" on the invoice
>
> > >
> > > Shipping to America should be easy and hassle free but in order
> to
> > > meet customs requirements you need to be aware of certain
> > regulations
> > > that apply to specific products.
> > > Delays at customs are often due to missing documents or
> incomplete
> > > information so it is important that you are aware of any
> > additional
> > > requirements.
> > > To help you get it right first time we have put together
> guidance
> > on
> > > the requirements for different products, helping you avoid
> delays
> > at
> > > customs and get your shipments to where they need to be.
> > >
> > > To find out more please visit tnt.com/shiptousa.
> > >
> > > Please note: "Although we make every effort to hold the
> > consignment
> > > until this is resolved, please note there is potential for the
> > > freight
> > > to be returned after 24 hours".
> > >
> > > If responding to this email, please reply to all with history.
> > >
> > > Did you know you can get a quote, book a collection and track
> your
> > > shipments online through myTNT [1].
> > >
> > > You can also track your shipments online with our mobile app
> [2].
> > >
> > > Yours sincerely,
> > > Amy Brown
> > >
> > > If responding to this email, please reply with history.
> > >
> > > FedEx's standard terms and conditions apply to the performance
> of
> > all
> > > services by FedEx. Transit times are subject to the location of
> > > collection and delivery, the weight of the consignment, the
> > customs
> > > value of the shipment and the customs clearance procedure.
> > >
> > > For more information on FedEx's prices, time sensitive services
> > and
> > > other requests you can access our website or call your local
> FedEx
> > > Customer Service Representative.
> > >
> > > Neither the sender of the e-mail, nor FedEx shall be liable to
> any
> > > party for any direct, indirect or consequential damages,
> > including,
> > > without limitation, loss of profit, interruption of business or
> > loss
> > > of information, data or software or otherwise. Any views or
> > opinions
> > > expressed are solely those of the author and do not necessarily
> > > represent those of FedEx. This email and any attachments to it
> are
> > > confidential. If you are not the intended recipient you are
> > notified
> > > that disclosing, copying, distributing or taking any action in
> > > reliance on the contents of this information is strictly
> > prohibited.
> > > If you have received this email in error please notify us
> > immediately
> > > by return email and delete the document.
> > > FedEx UK Limited is a limited company registered in England and
> > Wales
> > > with registered number 1628530 and VAT registered number GB 354
> > 7150
> > > 57. Our registered office is at PO Box 99, Stubbins Vale Road,
> > > Ramsbottom, Bury BL8 9BF.
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > > Links:
> > > ------
> > > [1] https://my.tnt.com/myTNT/login/LoginInitial.do
> > > [2] http://tnt.com/app
> >
> >
> >
> >
>
> ---------------------------------------------------------------------------------------------------------------
> > This message and any attachment are confidential and may be
> > privileged or otherwise protected from disclosure.
> > If you are not the intended recipient, please telephone or email
> the
> > sender and delete this message and any attachment from your
> system.
> > If you are not the intended recipient you must not copy this
> message
> > or attachment or disclose the contents to any other person.
> > Please consider the environmental impact before printing this
> > document and its attachment(s). Print black and white and
> > double-sided
> > where possible.
> >
> >
>
> ------------------------------------------------------------------------------
> >
> >
> >
> > Links:
> > ------
> > [1] https://www.trade-tariff.service.gov.uk/sections
>
> ref:_00D24KXww._5001p3f8rts:ref