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Date: Thu, 20 May 2021 12:11:16 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: <peter.haddow@gmail.com>
Subject: Fwd: Re: American Original 70s Telecaster Custom
Message-ID: <77f77be287c7d69c0a296ba0e3e8c563@expressmusic.co.uk>
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Forgot to mention

There is a clip that holds the cup in place

Just give us a call if you have any issues

Regards

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

-------- Original Message --------
Subject: Re: American Original 70s Telecaster Custom
Date: 20/05/2021 11:54
 From: Express Music <coventry@expressmusic.co.uk>
To: Peter Haddow <peter.haddow@gmail.com>

Hi Peter,

Firstly apologies you didn't receive our despatch email yesterday, it
was sent before midday but we've just noticed we missed the w off the
end.

We're pleased to hear your guitar arrived safely this morning. It is
always hard to give people realistic expectations on finish flaws,
especially when they are minor. We felt it was a great guitar for the
money.

Regarding the jack socket, we did plug it in before it left here and
didn't notice it being lose. The socket itself can be tightened using a
small spanner as long as you secure the barrel to make sure it doesn't
spin. The ferrule itself is just pushed in place and should be a fairly
snug fit. The design on these isn't particularly complicated.

Have fun playing your new guitar.

Kind Regards,
Phil

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 20/05/2021 10:46, Peter Haddow wrote:
> Hi Phil,
>
> Well, I’ve got the answer to that question!! It rocked up at 0930
> this morning. Thank you for your customer service on this.
>
> The guitar looks a really nice piece. Looks & plays great. Although
> there are some minor blemishes in the nitro, they are less than I was
> expecting from the pics. The overall quality is excellent, especially
> the neck & fretting. The relief is a little low but that’s a very
> easy
> fix - along with changing to 9’s.
>
> My only question… the jack socket ferrule (is that what it’s called?)
> is a little loose. How are they held in place on a tele?
>
> Many thanks,
>
> Peter
>
> On 19 May 2021, at 19:37, Peter Haddow <peter.haddow@gmail.com>
> wrote:
>
> Hi Phil,
>
> I purchased the AO 70s TC yesterday by phone.
>
> I haven’t received a follow-up email from you. Was the guitar mailed
> today (Wed)? Can I look fwd to it tomorrow (Thurs)?
>
> Many thanks,
>
> Peter