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Date: Sat, 06 Jul 2019 14:43:57 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: Tristan Thompson <tristan.thompson@btinternet.com>
Subject: Re: Servicing an Ampeg SVT 450
In-Reply-To: <000001d533f3$d5eff500$81cfdf00$@btinternet.com>
References: <000001d533f3$d5eff500$81cfdf00$@btinternet.com>
Message-ID: <7afa203c0824fefaa1f67235271a4247@expressmusic.co.uk>
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Hello Tristen

That's absolutely fine, we can get that sorted for you however without 
knowing what is causing the fault it is impossible to know how much this 
will cost.

the best thing to do is to drop it into us and we will get it to the 
service engineer who can quote us a price before doing the work.

---
Regards

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 06/07/2019 13:10, Tristan Thompson wrote:
> Hi,
>
> I'm from the Warwick university band society, I had our two Blackstar
> HT club 50 amplifiers re biased and fitted with new EL34 valves with
> you guys back in September.
>
> I'm looking to get our Ampeg SVT 450 serviced, it has developed some
> issues that make it difficult for live use and in our practice rooms.
> The first being that it will consistently make a very loud bang when
> the power is switched off with the master volume and gain at a
> reasonable level (much louder than a simple tick of a switch). Also
> when we use the amplifier at one of our gigs the sound engineer said
> that there was a consistent hum in the signal, even without any bass
> guitar connected to the input of the amplifier and put it down to a
> grounding issue within the amplifier (potentially the cause of the
> loud banging heard when switching it off).
>
> Let me know what prices are on getting it serviced and when I should
> bring it in for servicing.
>
> Many thanks,
>
> Tristan Thompson