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Date: Thu, 09 Jun 2022 16:13:03 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: <zashah@gmail.com>
Subject: Re: Express Music Enquiry - 4891
In-Reply-To: <5340158F50134DA3B63FA70A75C0FC04@itpartnership.com>
References: <5340158F50134DA3B63FA70A75C0FC04@itpartnership.com>
Message-ID: <796398886dd8513ebf75ce45081910fe@expressmusic.co.uk>
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Hi Ali,

Thanks for getting in touch.

Yes, all our guitars go thorough a health-check on arrival and again 
before departure. We've got in touch with PRS Europe to double check the 
warranty for you. It will come with a minimum of 12 months but if it's 
anymore we will let you know when we hear back from them.

For our returns policy please use the link below for full info.
https://www.expressmusic.co.uk/products.asp?page=customerinfo

Kind Regards,
Harriet

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 09/06/2022 13:30, zashah@gmail.com wrote:
> Name: Ali
>
> Postcode: WD17 3AA
>
> Telephone: 07775 786925
>
> Email: zashah@gmail.com
>
> Enquiry: Hi
>
> Am interested in the PRS SE Standard you have, can you tell me please
> how long the warranty period is and the returns policy?
>
> Also, can I assume it's set up correctly by yourselves / PRS prior to 
> shipping?
>
> Looking forward to hearing from you!
>
> Thanks
>
> Ali