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Date: Thu, 16 Jun 2022 12:17:53 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: Support <gbiservice@fender.com>
Subject: Re: [Fender Musical Instruments] Re: Bobtail fault
In-Reply-To: <KW8LVD85YVY_62ab0dc035f5b_313fbb9c2cb96431512a_sprut@zendesk.com>
References: <KW8LVD85YVY@zendesk.com>
 <KW8LVD85YVY_62a9cc76d7d51_3e3fe432ecb96c578353_sprut@zendesk.com>
 <ce659c54b9b21cbc06b744d27015546e@expressmusic.co.uk>
 <80eb587a666c9f987fc9500a50a485f6@expressmusic.co.uk>
 <41c592af590fd1af9dec4043623251c6@expressmusic.co.uk>
 <KW8LVD85YVY_62ab0dc035f5b_313fbb9c2cb96431512a_sprut@zendesk.com>
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Thanks George that's great and yes, can you pop one on back order, 
please


Kind Regards,

Tim.
Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 16/06/2022 12:02, George Luker (Support) wrote:
> ##- Please type your reply above this line -##
>
>  GEORGE LUKER (Fender Musical Instruments)
>
>  Jun 16, 2022, 12:02 GMT+1
> Hi Tim,
>  
> Thanks for letting me know.
>  
> As this is a stock guitar I think the best bet would be a return for
> credit. I'll raise the RA for that and send over the details.
>  
> Would you like me to put a replacement on backorder for you?
>  
> All the best,
>
> George - Customer Service
>
>  COVENTRY RETURNS
>
>  Jun 16, 2022, 11:59 GMT+1
>
> This email originated from outside of the organization. Do not click
> links, open attachments or reply, unless you were expecting the email
> and know the content is safe. If in doubt call the sender using a
> number you already hold for them to ensure its genuine.
>
> Oh and yes it's a stock guitar.
>
> Cheers.
> Tim.
>
> ---
> Kind Regards,
>
> Express Music
> 196 - 204 Binley Road
> Coventry
> CV3 1HG
>
>  COVENTRY RETURNS
>
>  Jun 16, 2022, 11:58 GMT+1
>
> This email originated from outside of the organization. Do not click
> links, open attachments or reply, unless you were expecting the email
> and know the content is safe. If in doubt call the sender using a
> number you already hold for them to ensure its genuine.
>
> Hi George, sorry just found your reply!
>
> Tim.
>
> ---
> Kind Regards,
>
> Express Music
> 196 - 204 Binley Road
> Coventry
> CV3 1HG
>
>  GEORGE LUKER (Fender Musical Instruments)
>
>  Jun 15, 2022, 13:11 GMT+1
> Hi Tim,
>  
> Thanks for reporting this to us.
>  
> Is this a stock guitar or a customer's item?
> We don't repair these and we have no replacement stock until August
> so I'm trying to gauge the best way forward with this one!
>  
> All the best,
>
> George - Customer Service
>
>  COVENTRY RETURNS
>
>  Jun 15, 2022, 12:53 GMT+1
>
> This email originated from outside of the organization. Do not click
> links, open attachments or reply, unless you were expecting the email
> and know the content is safe. If in doubt call the sender using a
> number you already hold for them to ensure its genuine.
>
> Hi,
>
> We have a problem with a Gretsch G9221 Bobtail (S/N CAXR212701) which
> has a loud buzzing/distortion sound when the open E, A and B strings 
> are
> played. It seems to be coming from the cone?
> Could you have it back and take a look at for us, please?
> Thanks.
>
> Kind Regards,
>
> Tim.
> Express Music
> 196 - 204 Binley Road
> Coventry
> CV3 1HG
>
> Your request (462359) has been updated. To add additional comments,
> reply to this email.
>
> 0333 200 8760 (Sales Team)
>
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