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Date: Thu, 20 Aug 2020 11:38:23 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: John Dines <john@orangeamps.com>
Subject: Re: Orange Repair
In-Reply-To: <CAPrdoo+bCrNpgj+-S1JCjSpFisNrxEp0uGeeMJuoY0=LXZpOpQ@mail.gmail.com>
References: <1ab8b40a32570c2b73905ee2ecd80f54@expressmusic.co.uk>
 <CAAKgDBPazHBMY_G--hNgd0QQmaRcBNm5HdW77dV9py-WXV4xyQ@mail.gmail.com>
 <CAPrdooKow3X=iv4iSn249vtiN4kQy1MUKfpYQDDwmJgzw8XHcA@mail.gmail.com>
 <CAAKgDBM3oA044AGX+LyXTO+XZamwE+To4E7XCks3cv1i=ReHfQ@mail.gmail.com>
 <CAPrdoo+sbM7iyDoN95A-fVZZH4zj6ZzH4=DZSypQ889mmSKsSA@mail.gmail.com>
 <0d15258a24de65497084f13b88e97bf2@expressmusic.co.uk>
 <CAPrdoo+bCrNpgj+-S1JCjSpFisNrxEp0uGeeMJuoY0=LXZpOpQ@mail.gmail.com>
Message-ID: <494d39e4927c87c0f55a2a39e30d0581@expressmusic.co.uk>
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Yeah that's cool. Thanks John, it's leaving here today with TNT, should 
be with you tomorrow : )

Kind Regards,
H

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 19/08/2020 14:37, John Dines wrote:
> Hi Harriet,
>
> That's booked in now on RA2182. As it's a non-warranty repair, I'll
> need you to send that to us. Our address is:
>
> 108 Ripon Way
> Borehamwood,
> Herts,
> WD6 2JA
>
> Please just let me know when it's on the way.
>
> All the best,
>
> On Wed, Aug 19, 2020 at 10:53 AM Express Music
> <coventry@expressmusic.co.uk> wrote:
>
>> Hi John,
>>
>> All I've been told is that it cuts out?
>>
>> It's boxed and ready to go so please let me know what we need to do
>> next.
>>
>> Kind Regards,
>> H
>>
>> Express Music
>> 196 - 204 Binley Road
>> Coventry
>> CV3 1HG
>>
>> On 14/08/2020 15:57, John Dines wrote:
>> > Thanks!!
>> >
>> > Sorry for the additional hassle - any idea what kind of failure? 
>> No
>> > Sound, bad sound, no power?....
>> >
>> > Any info could be really useful.
>> >
>> > Thanks :)
>> >
>> > On Fri, Aug 14, 2020 at 3:55 PM Zak Ford <zak@orangeamps.com> 
>> wrote:
>> >
>> >> Sorry mate, my bad and forgot to forward with attachment : pic 
>> now
>> >> attached and when the amp is played over 5 it fails. 
>> >>
>> >> Huge thanks!
>> >>
>> >> Z
>> >>
>> >> ZAK FORD | UK Sales Manager
>> >>
>> >> ORANGE MUSIC ELECTRONIC CO. LTD
>> >> Mob: +44 (0) 7885 455395
>> >>
>> >> Office: +44 (0) 208 905 2828
>> >>
>> >> orangeamps.com [1] [1] | zak@orangeamps.com [2]
>> >>
>> >> Registered Office: 108 Ripon Way, Borehamwood, Hertfordshire, WD6
>> >> 2JA [3] . Registered in England No. 1289884. Vat Registration No. 
>> 653
>> >> 1545 46
>> >>
>> >> _Privileged/Confidential information may be contained in this
>> >> message. If you are not the addressee indicated in this message 
>> (or
>> >> responsible for the delivery of the message to such person), you 
>> may
>> >> not copy or deliver this message to anyone. In such case you 
>> should
>> >> destroy the message, and notify us immediately._
>> >>
>> >> _ Opinions, conclusions and other information expressed in this
>> >> message are not given or endorsed by the company unless otherwise
>> >> indicated by an authorised company representative independent of 
>> this
>> >> message.The company confirms that it has taken all reasonable 
>> steps to
>> >> ensure that the email message and any attachments have been 
>> checked
>> >> for the presence of computer viruses but liability will not be
>> >> accepted by the sender should this prove to be incorrect._
>> >>
>> >> On Fri, 14 Aug 2020 at 15:18, John Dines <john@orangeamps.com>
>> >> wrote:
>> >>
>> >>> Hi Harriet,
>> >>>
>> >>> I can't see the original email from the customer. Please can you
>> >>> tell me the serial number and the fault with the amp and I'll do 
>> my
>> >>> best to help.
>> >>>
>> >>> All the best :)
>> >>>
>> >>> On Fri, Aug 14, 2020 at 3:12 PM Zak Ford <zak@orangeamps.com>
>> >>> wrote:
>> >>>
>> >>>> Hey Harriet, happy ruddy Friday indeed!!
>> >>>>
>> >>>> Yeah of course!
>> >>>>
>> >>>> John - Can you please arrange with Harriet the return and fix 
>> of
>> >>>> this frequently requested issue from the old version Terror 
>> Bass. 
>> >>>>
>> >>>> Huge thanks!
>> >>>>
>> >>>> Z
>> >>>>
>> >>>> ZAK FORD | UK Sales Manager
>> >>>>
>> >>>> ORANGE MUSIC ELECTRONIC CO. LTD
>> >>>> Mob: +44 (0) 7885 455395
>> >>>>
>> >>>> Office: +44 (0) 208 905 2828
>> >>>>
>> >>>> orangeamps.com [1] [1] | zak@orangeamps.com [2]
>> >>>>
>> >>>> Registered Office: 108 Ripon Way, Borehamwood, Hertfordshire, 
>> WD6
>> >>>> 2JA [3] . Registered in England No. 1289884. Vat Registration 
>> No.
>> >>>> 653 1545 46
>> >>>>
>> >>>> _Privileged/Confidential information may be contained in this
>> >>>> message. If you are not the addressee indicated in this message 
>> (or
>> >>>> responsible for the delivery of the message to such person), 
>> you may
>> >>>> not copy or deliver this message to anyone. In such case you 
>> should
>> >>>> destroy the message, and notify us immediately._
>> >>>>
>> >>>> _ Opinions, conclusions and other information expressed in this
>> >>>> message are not given or endorsed by the company unless 
>> otherwise
>> >>>> indicated by an authorised company representative independent 
>> of
>> >>>> this message.The company confirms that it has taken all 
>> reasonable
>> >>>> steps to ensure that the email message and any attachments have 
>> been
>> >>>> checked for the presence of computer viruses but liability will 
>> not
>> >>>> be accepted by the sender should this prove to be incorrect._
>> >>>>
>> >>>> On Fri, 14 Aug 2020 at 12:34, Express Music
>> >>>> <coventry@expressmusic.co.uk> wrote:
>> >>>>
>> >>>>> Hi Zak,
>> >>>>>
>> >>>>> Hope you're all keeping well and team Orange.
>> >>>>>
>> >>>>> Please can you tell me what I need to do to get this customers
>> >>>>> amp
>> >>>>> repaired? (the one you spoke to Phil about yesterday)
>> >>>>>
>> >>>>> Serial number in the pic attached.
>> >>>>>
>> >>>>> PS. Happy f**king Friday : )
>> >>>>>
>> >>>>> Kind Regards,
>> >>>>> Harriet
>> >>>>>
>> >>>>> Express Music
>> >>>>> 196 - 204 Binley Road
>> >>>>> Coventry
>> >>>>> CV3 1HG
>> >>>>
>> >>>> --
>> >>>> You received this message because you are subscribed to the 
>> Google
>> >>>> Groups "Workshop" group.
>> >>>> To unsubscribe from this group and stop receiving emails from 
>> it,
>> >>>> send an email to workshop+unsubscribe@orangeamps.com.
>> >>>> To view this discussion on the web, visit
>> >>>> 
>> https://groups.google.com/a/orangeamps.com/d/msgid/workshop/CAAKgDBPazHBMY_G--hNgd0QQmaRcBNm5HdW77dV9py-WXV4xyQ%40mail.gmail.com 
>> [2]
>> >>>> [4].
>> >>>
>> >>> --
>> >>>
>> >>> JOHN DINES | Product Demonstrator
>> >>>
>> >>> ORANGE MUSIC ELECTRONIC CO. LTD
>> >>> OMEC House |108 Ripon Way | Borehamwood | Hertfordshire | WD6 
>> 2JA
>> >>> Tel: +44 (0) 208 905 2828 [5] | orangeamps.com [1]
>> >>> [1] | john@orangeamps.com
>> >>>
>> >>> Registered in England No. 1289884. Vat Registration No. 653 1545 
>> 46
>> >
>> > --
>> >
>> > JOHN DINES | Product Demonstrator
>> >
>> > ORANGE MUSIC ELECTRONIC CO. LTD
>> > OMEC House |108 Ripon Way | Borehamwood | Hertfordshire | WD6 2JA
>> > Tel: +44 (0) 208 905 2828 [5] | orangeamps.com [1]
>> > [1] | john@orangeamps.com
>> >
>> > Registered in England No. 1289884. Vat Registration No. 653 1545 
>> 46
>> >
>> > Links:
>> > ------
>> > [1] http://www.orangeamps.com/ [3]
>> > [2] http:///
>> > [3]
>> >
>> > 
>> https://maps.google.com/?q=108+Ripon+Way,+Borehamwood,+Hertfordshire,+WD6+2JA&amp;entry=gmail&amp;source=g 
>> [4]
>> > [4]
>> >
>> > 
>> https://groups.google.com/a/orangeamps.com/d/msgid/workshop/CAAKgDBPazHBMY_G--hNgd0QQmaRcBNm5HdW77dV9py-WXV4xyQ%40mail.gmail.com?utm_medium=email&amp;utm_source=footer 
>> [5]
>> > [5] tel:%2B44%20%280%29%20208%20905%202828
>
> --
>
> JOHN DINES | Product Demonstrator
>
> ORANGE MUSIC ELECTRONIC CO. LTD
> OMEC House |108 Ripon Way | Borehamwood | Hertfordshire | WD6 2JA
> Tel: +44 (0) 208 905 2828 [6] | orangeamps.com 
> [3] | john@orangeamps.com
>
> Registered in England No. 1289884. Vat Registration No. 653 1545 46
>
> Links:
> ------
> [1] http://orangeamps.com
> [2]
> 
> https://groups.google.com/a/orangeamps.com/d/msgid/workshop/CAAKgDBPazHBMY_G--hNgd0QQmaRcBNm5HdW77dV9py-WXV4xyQ%40mail.gmail.com
> [3] http://www.orangeamps.com/
> [4]
> 
> https://maps.google.com/?q=108+Ripon+Way,+Borehamwood,+Hertfordshire,+WD6+2JA&amp;amp;entry=gmail&amp;amp;source=g
> [5]
> 
> https://groups.google.com/a/orangeamps.com/d/msgid/workshop/CAAKgDBPazHBMY_G--hNgd0QQmaRcBNm5HdW77dV9py-WXV4xyQ%40mail.gmail.com?utm_medium=email&amp;amp;utm_source=footer
> [6] tel:%2B44%20%280%29%20208%20905%202828