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Date: Mon, 01 Jun 2020 14:42:26 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: Chris Yeo <thechrisyeo@gmail.com>
Subject: Re: Sigma GJM-SG100 Acoustic Guitar
In-Reply-To: <CA+9EGP8w+fUVcLRMPUKJcEAqCxkPpt_3dAo=gSALvSZFdS0t2A@mail.gmail.com>
References: <CA+9EGP8w+fUVcLRMPUKJcEAqCxkPpt_3dAo=gSALvSZFdS0t2A@mail.gmail.com>
Message-ID: <a67bf38c4475ab70b964daad108aabf3@expressmusic.co.uk>
X-Sender: coventry@expressmusic.co.uk
User-Agent: Roundcube Webmail/0.8.1

Hi Chris,

Thanks for your email. Yes, we do indeed have that guitar in stock. The 
case we would suggest is either of these (see link).
https://www.expressmusic.co.uk/products.asp?search=jumbo

If you place the order via our website you can return the guitar for 
any reason within 14 days (info on link below)
https://www.expressmusic.co.uk/products.asp?page=customerinfo

We've just added an update to our website regarding our future plans to 
offer appointments. In-store appointments will be available 
Tuesday-Saturday 11am-4pm from Tuesday 16th June and must be pre-booked 
to ensure both the instrument(s) and a suitable demo area is sanitized 
and set up for your use. Appointments will be for 1 customer at a time 
to minimise contact for everyone's safety.

If you do wish to book an appointment please give us call and we can 
discuss an option to hold this guitar for you.
02476635766

Kind Regards,
Harriet & Phil

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 30/05/2020 10:29, Chris Yeo wrote:
> Hi Tim (et al)
>
> I have seen you have the Sigma GJM -SG100 in stock.
>
> Before I place an order I wanted to know if it would be possible to
> come and have a look? Or what the returns options are. I'm only in
> Birmingham, and happy to follow Covid guidelines. (I know some shops
> open from Monday).
>
> I'd need to order a new case to fit, and wondered if you sell these
> or not (I couldn't see you did from your website).
>
> Many thanks,
>
> Chris