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Date: Tue, 20 Aug 2019 16:31:58 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: <enquiry@kawai.co.uk>
Subject: KDP90 sustain pedal
Message-ID: <0d1a3f4ae6c13ca65fc0ac8688459287@expressmusic.co.uk>
X-Sender: coventry@expressmusic.co.uk
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Hi,

I have a customer who purchased a kdp90 a few years back and now has a
loud noise coming out of the sustain pedal when pushed down. She has
tried adjusting the height bolt underneath but to no avail. Her details
are as follows:

karla.gould@sky.com
Mrs. Karla Gould
26 Elm Tree Avenue, Coventry, Coventry, CV4 9ET
(02476) 468810
(07443) 525778

kdp90 serial number: g362103 (179)

purchased 18/nov/2017

Please advise us on how to proceed as we don't have very many issues
with Kawai pianos and so we aren't sure about your procedure with 
faulty
items.

-- 
Regards

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG