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Date: Mon, 10 Oct 2022 08:52:39 +0100
From: hello@expressmusic.co.uk
To: Blackdog Labs Genova <info@fabioriberto.com>
Subject: Re: Fwd: Your TNT Shipment: 183953725
In-Reply-To: <06f2bebf455688d6186f099f7d4ad0ae@fabioriberto.com>
References: <162289019.445184.1663744398625@mapper.gslb.fedex.com>
<c67c4bfc54969c8f840c1dedb41b01cd@fabioriberto.com>
<da6df0fabfaa013d356fb261ea9a18e6@expressmusic.co.uk>
<0a13de329acab3d88520959397ad8ef8@fabioriberto.com>
<6a3bc9cb34ee6633e2053c35d98300a4@expressmusic.co.uk>
<b496f28fea2f252dcf5217a88176064b@fabioriberto.com>
<5e0443b19290e605ea4111802ef20812@expressmusic.co.uk>
<06f2bebf455688d6186f099f7d4ad0ae@fabioriberto.com>
Message-ID: <84053d3c74c92d9c9f3f2c8ce7a3b102@expressmusic.co.uk>
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Morning
I was told the guitar is in Italy and they need information from you
Have you supplied all details they have requested?
Phil
ExpressMusic
On 2022-10-10 08:48, Blackdog Labs Genova wrote:
> hello, good morning, last week I called that number and many others,
> but
> it's all automated and you can't tell anything.
> later i called a number in milan and spoke to an operator who told me
> that the guitar has not yet arrived in italy (malpensa, milan), and she
> doesn't know anything, nobody can tell me anything and i start to be
> worried
>
>
>
>
> Il 2022-10-10 07:15 hello@expressmusic.co.uk ha scritto:
>> Hi
>>
>> I have just been speaking to tnt
>>
>> Can you give them a call on tel 199 803868 regarding delivery
>>
>> Phil
>>
>> On 2022-10-04 09:16, Blackdog Labs Genova wrote:
>>> good morning, how are you?
>>> i am Fabio from Genova for Gibson les Paul 54 1972
>>>
>>> we have a problem
>>>
>>> https://www.tnt.it/tracking/Tracking.do
>>>
>>> no one tell me something and the guitar was supposed to be here on
>>> September 28th but at the moment I have no news and nobody tells me
>>> anything
>>> it looks like it is still in the uk
>>> if you have information tell me something, i'm starting to be
>>> worried,
>>> thanks
>>>
>>>
>>> Il 2022-09-21 10:02 hello@expressmusic.co.uk ha scritto:
>>>> Hi Fabio,
>>>>
>>>> It does appear that they want the same information in Italian. It
>>>> looks like it is purely for confirmation. The value is on the
>>>> invoice
>>>> and we can confirm it is £9988. I have attached a copy of the
>>>> commercial invoice if they it at any point.
>>>>
>>>> From our end the estimated delivery date also says the 28th
>>>> September.
>>>> It was collected from us yesterday afternoon. We don't see any
>>>> reasons
>>>> why it won't have a smooth journey.
>>>>
>>>> Kind Regards,
>>>> Harriet
>>>>
>>>> On 2022-09-21 10:49, Blackdog Labs Genova wrote:
>>>>> hi, I don't know it seems like a trap to make me pay customs
>>>>> duties,
>>>>> they ask for things they already know.
>>>>> I would rather do nothing, they ask for the value etc and I don't
>>>>> want
>>>>> to tell them, for now I wait.
>>>>> your tracking gives me the estimated arrival on September 28th
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Il 2022-09-21 09:42 hello@expressmusic.co.uk ha scritto:
>>>>>> Good Morning Fabio,
>>>>>>
>>>>>> From what we understand this is just a process from the shipment
>>>>>> going
>>>>>> from UK Fedex to Italy.
>>>>>>
>>>>>> All the information they need is written on the commercial invoice
>>>>>> but
>>>>>> in English.
>>>>>>
>>>>>> Are you able to reply as requested to Fedex with the information
>>>>>> they
>>>>>> want in Italian?
>>>>>>
>>>>>> This is to enable a smooth customs clearance. We have paid for
>>>>>> priority handling which should mean it is sorted out
>>>>>> smoothly....fingers crossed!
>>>>>>
>>>>>> If they need it here is our company details.
>>>>>> Legal Name
>>>>>> Express Music (MLC) Limited
>>>>>>
>>>>>> Registered Address
>>>>>> B2 & B3 Quarry Park
>>>>>> Old Milverton Lane
>>>>>> Leamington Spa
>>>>>> CV32 6RW
>>>>>> Company Registration Number
>>>>>> 04959979
>>>>>>
>>>>>> VAT Number
>>>>>> 945754682
>>>>>>
>>>>>> EORI Number:
>>>>>> GB945754682000
>>>>>>
>>>>>> If we can do anything else to help, just let us know and we will
>>>>>> do
>>>>>> our best to respond asap.
>>>>>>
>>>>>> Kind Regards,
>>>>>> Harriet
>>>>>>
>>>>>> On 2022-09-21 09:25, Blackdog Labs Genova wrote:
>>>>>>> hello I am Fabio for the les Paul 54 1972
>>>>>>>
>>>>>>> what's this??????
>>>>>>>
>>>>>>> I received it this morning
>>>>>>>
>>>>>>> -------- Messaggio originale --------
>>>>>>>
>>>>>>> OGGETTO:
>>>>>>> Your TNT Shipment: 183953725
>>>>>>>
>>>>>>> DATA:
>>>>>>> 2022-09-21 07:13
>>>>>>>
>>>>>>> MITTENTE:
>>>>>>> IT-TNT-import@fedex.com
>>>>>>>
>>>>>>> DESTINATARIO:
>>>>>>> info@fabioriberto.com
>>>>>>>
>>>>>>> FEDEX T.N.T.
>>>>>>>
>>>>>>>> Email: IT-TNT-Import@fedex.com
>>>>>>>
>>>>>>> Gentile Cliente,
>>>>>>>
>>>>>>> Nell'ambito del percorso di integrazione con FedEx Express,
>>>>>>> stiamo
>>>>>>> introducendo significativi miglioramenti riguardanti i processi
>>>>>>> doganali.
>>>>>>>
>>>>>>> Desideriamo a tal proposito informarla che, con decorrenza
>>>>>>> immediata,
>>>>>>> eventuali richieste di istruzioni di sdoganamento relative alle
>>>>>>> sue
>>>>>>>
>>>>>>> spedizioni TNT in arrivo (via Aerea), le saranno inviate da FedEx
>>>>>>> Express tramite il nuovo indirizzo e-mail:
>>>>>>> IT-TNT-Import@fedex.com
>>>>>>> .
>>>>>>>
>>>>>>> Le chiediamo pertanto di rispondere via mail allo stesso
>>>>>>> indirizzo
>>>>>>> fornendoci le informazioni richieste.
>>>>>>>
>>>>>>> Grazie per la collaborazione
>>>>>>>
>>>>>>>> Richiesta istruzioni di sdoganamento
>>>>>>>
>>>>>>> Spedizione n. _________________ da _______________ Fattura
>>>>>>> n.
>>>>>>> _________________ del _______________
>>>>>>>
>>>>>>> Il
>>>>>>> sottoscritto_____________________________________________________________________________________
>>>>>>>
>>>>>>>
>>>>>>> _ _
>>>>>>>
>>>>>>> _Da compilare solo se privato/persona fisica_
>>>>>>>
>>>>>>> Codice Fiscale_____________________ Indirizzo di
>>>>>>> residenza___________________________________________
>>>>>>>
>>>>>>> _ _
>>>>>>>
>>>>>>> _Aziende_
>>>>>>>
>>>>>>> Partita IVA________________________ Ragione Sociale
>>>>>>> _______________________________________________
>>>>>>>
>>>>>>> Sede Legale
>>>>>>> ______________________________________________________________________________________
>>>>>>>
>>>>>>>
>>>>>>> Descrizione merce in italiano ___________________________________
>>>>>>> Codice doganale (se conosciuto)__________
>>>>>>>
>>>>>>> Indicare reale valore fattura e valuta (per i privati allegare
>>>>>>> ricevuta di pagamento) ______________________________
>>>>>>>
>>>>>>> Utilizzo lettera d'intento
>>>>>>>
>>>>>>> NO SI Dichiarazione d'intento n._________ del__________
>>>>>>> .
>>>>>>> Protocollo_________________________________
>>>>>>>
>>>>>>> Accetto pagamento oneri doganali e addebito amministrativo TNT
>>>>>>> alla
>>>>>>> consegna.
>>>>>>>
>>>>>>> Indirizzo email per invio fattura e bolla doganale
>>>>>>> Timbro e firma
>>>>>>>
>>>>>>> _______________________________________
>>>>>>> _______________________________________
>>>>>>> --
>>>>>>> Blackdog Labs Genova
>>>>>>> via Capitan Romeo 82
>>>>>>> 16011 Arenzano (GE)