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Date: Tue, 10 Feb 2026 11:16:00 +0000
From: hello@expressmusic.co.uk
To: Simon Harris <simonwharris@btinternet.com>
Subject: Re: Ortega RCE145BK electro acoustic.
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Hi Simon,

Thanks for getting in touch but unfortunately we don't offer a repair 
service and I know from experience that the built in tuner on a preamp 
is not repairable, I would suggest just getting a basic clip on tuner 
would be the cheapest option.

Kind regards.
Tim

On 2026-02-09 23:39, Simon Harris wrote:
> Hi,
> 
> Would you be able to have a go at fixing the built in tuner?
> I've changed the 9v battery but still not working.
> 
> Can bring in tomorrow (Tues 10th) or Friday (13th).
> 
> Many thanks.
> 
> Simon Harris.
> 
> E: simonwharris@btinternet.com
> 
> M: 07946 011567
> 
> Sent from Samsung Galaxy S23.