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Date: Thu, 29 Feb 2024 10:57:02 +0000
From: hello@expressmusic.co.uk
To: Joel Grundy <jabhgrundy@gmail.com>
Subject: Re: Faulty truss rod - manufacture error
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Morning Joel,

I have just contacted Fender to get an update for you as it has been 
longer than we would normally expect. I imagine they are waiting for a 
part but once I hear back from them, I will email you with an update.

Kind Regards,
Harriet
Express Music

On 2024-02-28 18:17, Joel Grundy wrote:
> Hello again! Just conscious it’s been a fair few weeks now with
> nothing from Fender. Have they at least acknowledged receipt? Thanks!
> Joel
> 
> On Fri, 16 Feb 2024 at 12:19, Joel Grundy <jabhgrundy@gmail.com>
> wrote:
> 
>> No worries - thanks for the update
>> 
>> On Fri, 16 Feb 2024 at 11:27, <hello@expressmusic.co.uk> wrote:
>> 
>>> Morning Joel,
>>> 
>>> No, sorry nothing to report just yet.
>>> 
>>> We will make sure we keep you in the loop when we do hear anything
>>> from
>>> Fender.
>>> 
>>> Kind Regards,
>>> Harriet
>>> Express Music
>>> 
>>> On 2024-02-16 11:19, Joel Grundy wrote:
>>>> Hi Harriet and team
>>>> 
>>>> Just checking in - has there been any response from Fender yet
>>> on the
>>>> truss rod issue? Thanks & best
>>>> 
>>>> Joel