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Date: Fri, 07 May 2021 12:19:14 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: Support <gbiservice@fender.com>
Subject: Re: [Fender Musical Instruments] Re: Faulty Redondo player
In-Reply-To: <OLVYWYK9W9_609508a1897eb_2c2b097884d9686338c2_sprut@zendesk.com>
References: <OLVYWYK9W9@zendesk.com>
 <61d17c567bc473d4753ee4b555f6e50e@expressmusic.co.uk>
 <OLVYWYK9W9_609508a1897eb_2c2b097884d9686338c2_sprut@zendesk.com>
Message-ID: <9dc508f9c443b564d1ac65215ad58850@expressmusic.co.uk>
X-Sender: coventry@expressmusic.co.uk
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Hi Richard,

Sorry, it's IWA2120839 (I am due an option visit!!)  and also we had a 
CB-60SCE S/N IWA2111640 in natural delivered yesterday and
the neck is not attached! It looks like a manufacturing issue rather 
than damage?


Regards

Tim.
Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 07/05/2021 10:30, Richard (Support) wrote:
> ##- Please type your reply above this line -##
>
>  RICHARD (Fender Musical Instruments)
>
>  May 7, 2021, 10:30 GMT+1
> Hi there, 
>
> Very sorry to see this. 
>
> Could we double check the S/N please? That number is not currently
> showing on me end!
>
> Best wishes, 
>
> Richard - Customer Service Advisor
>
>  COVENTRY
>
>  May 6, 2021, 13:10 GMT+1
>
> Hi,
>
> We have a Redondo Player acoustic, S/N IWA21208839, that arrived
> yesterday and it has a mark on the body and a few raised dimples on 
> the
> back of the neck.
> Could we get a replacement, please?
>
> Regards
>
> Tim
> Express Music
> 196 - 204 Binley Road
> Coventry
> CV3 1HG
> IMG_0403.jpg
> IMG_0404.jpg
>
>  Attachment(s)
>  IMG_0403.jpg [1]
>  IMG_0404.jpg [2]
>
> Your request (372256) has been updated. To add additional comments,
> reply to this email.
>
> 0333 200 8760 (Sales Team)
>
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> Links:
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> [1]
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