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Date: Thu, 07 May 2026 16:59:42 +0100
From: hello@expressmusic.co.uk
To: Ruaraidh MacLeod <ruaraidh.macleod@westsidedistribution.com>
Subject: Re: CEO-7
In-Reply-To: <DU0PR08MB8980790C21752534B5F465B1F22A2@DU0PR08MB8980.eurprd08.prod.outlook.com>
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Hi Ruaraidh
Do you have an update on this one ?
Phil
:)
On 2026-04-23 10:30, Ruaraidh MacLeod wrote:
> Good morning,
>
> This guitar is currently being repaired. I'm afraid I have no ETA
> yet, but I will be in touch as soon as the work is completed.
>
> Kind regards,
> Ruaraidh
>
> Ruaraidh MacLeod
>
> 100 Fifty Pitches Road
> Glasgow
> G51 4EB
> T: [1]
> ruaraidh.macleod@westsidedistribution.com |
> www.westsidedistribution.com [2] [3] [4] [5]
>
> The content of this email is confidential and intended for the
> recipient specified in message only. It is strictly forbidden to share
> any part of this message with any third party, without a written
> consent of the sender. If you received this message by mistake, please
> reply to this message and follow with its deletion, so that we can
> ensure such a mistake does not occur in the future.
> Please do not print this email unless it is necessary. Every unprinted
> email helps the environment.
>
> -----Original Message-----
> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
> Sent: 22 April 2026 11:59
> To: Ruaraidh MacLeod <ruaraidh.macleod@westsidedistribution.com>
> Subject: Re: CEO-7
>
> Hi
> Just checking in to see if you have a rough eta on this one ?
> Phil
> :)
>
> On 2026-04-09 15:14, Ruaraidh MacLeod wrote:
>> Hi there Phil,
>>
>> We have looked at this guitar, and our luthier is happy to help
>> reattach the bindings. I don't have a time frame on the repair yet,
>
>> but it will be done as a goodwill gesture. We will get it back to
> you
>> ASAP.
>> Please note that any repairs undertaken may leave some evidence of
>> said repair.
>>
>> Kind regards,
>> Ruaraidh
>>
>> Ruaraidh MacLeod
>>
>> 100 Fifty Pitches Road
>> Glasgow
>> G51 4EB
>> T: [1]
>> ruaraidh.macleod@westsidedistribution.com |
>> www.westsidedistribution.com [6] [2] [3] [4] [5]
>>
>> The content of this email is confidential and intended for the
>> recipient specified in message only. It is strictly forbidden to
> share
>> any part of this message with any third party, without a written
>> consent of the sender. If you received this message by mistake,
> please
>> reply to this message and follow with its deletion, so that we can
>> ensure such a mistake does not occur in the future.
>> Please do not print this email unless it is necessary. Every
> unprinted
>> email helps the environment.
>>
>> -----Original Message-----
>> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
>> Sent: 09 April 2026 15:10
>> To: Ruaraidh MacLeod <ruaraidh.macleod@westsidedistribution.com>
>> Subject: Re: CEO-7
>>
>> Hi
>> Have you managed to take a look at the CEO7 we shipped ?
>> Phil
>> :)
>>
>> On 2026-03-24 16:09, Ruaraidh MacLeod wrote:
>>> Good afternoon,
>>>
>>> Can you send this guitar back up to us for assessment please?
>>>
>>> Attached is the RA slip.
>>>
>>> Kind regards,
>>> Ruaraidh
>>>
>>> Ruaraidh MacLeod
>>>
>>> 100 Fifty Pitches Road
>>> Glasgow
>>> G51 4EB
>>> T: [1]
>>> ruaraidh.macleod@westsidedistribution.com |
>>> www.westsidedistribution.com [6] [6] [2] [3] [4] [5]
>>>
>>> The content of this email is confidential and intended for the
>>> recipient specified in message only. It is strictly forbidden to
>> share
>>> any part of this message with any third party, without a written
>>> consent of the sender. If you received this message by mistake,
>> please
>>> reply to this message and follow with its deletion, so that we can
>>> ensure such a mistake does not occur in the future.
>>> Please do not print this email unless it is necessary. Every
>> unprinted
>>> email helps the environment.
>>>
>>> -----Original Message-----
>>> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
>>> Sent: 13 March 2026 13:55
>>> To: Ruaraidh MacLeod <ruaraidh.macleod@westsidedistribution.com>
>>> Subject: Re: CEO-7
>>>
>>> Hi Ruaraidh,
>>>
>>> Just wondering if you have had any more thoughts on this CEO-7.
> Feel
>>
>>> free to call me to discuss - 01926 808982
>>>
>>> Kind Regards,
>>> Phil
>>> Express Music
>>>
>>> On 2026-02-27 13:00, Ruaraidh MacLeod wrote:
>>>> Good afternoon,
>>>>
>>>> Leave this with me I'll see if anything can be done. Please be
>>> aware
>>>> that this guitar is out of warranty.
>>>>
>>>> Kind regards,
>>>> Ruaraidh
>>>>
>>>> Ruaraidh MacLeod
>>>>
>>>> 100 Fifty Pitches Road
>>>> Glasgow
>>>> G51 4EB
>>>> T: [1]
>>>> ruaraidh.macleod@westsidedistribution.com |
>>>> www.westsidedistribution.com [6] [6] [6] [2] [3] [4]
> [5]
>>>>
>>>> The content of this email is confidential and intended for the
>>>> recipient specified in message only. It is strictly forbidden to
>>> share
>>>> any part of this message with any third party, without a written
>>>> consent of the sender. If you received this message by mistake,
>>> please
>>>> reply to this message and follow with its deletion, so that we can
>
>>>> ensure such a mistake does not occur in the future.
>>>> Please do not print this email unless it is necessary. Every
>>> unprinted
>>>> email helps the environment.
>>>>
>>>> -----Original Message-----
>>>> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
>>>> Sent: 27 February 2026 12:35
>>>> To: Ruaraidh MacLeod <ruaraidh.macleod@westsidedistribution.com>
>>>> Subject: Fwd: CEO-7
>>>>
>>>> Hi Ruaraidh,
>>>>
>>>> Just wondering if can help with this issue we sent a few days ago
>> to
>>>
>>>> the info@ email?
>>>>
>>>> Thanks.
>>>> Phil
>>>>
>>>> -------- Original Message --------
>>>> Subject: CEO-7
>>>> Date: 2026-02-25 15:34
>>>> From: hello@expressmusic.co.uk
>>>> To: info@westsidedistribution.com
>>>>
>>>> Hi Team,
>>>>
>>>> Just double checking you got our email below?
>>>>
>>>> -------- Original Message --------
>>>> Subject: CEO-7
>>>> Date: 2026-02-21 15:41
>>>> From: hello@expressmusic.co.uk
>>>> To: Info <info@westsidedistribution.com>
>>>>
>>>> Hi Team,
>>>>
>>>> We have a CEO-7 here from 2016 that we sold to a customer and he
>> has
>>>
>>>> come back to us with the known binding issue going on. See
> attached
>>
>>>> photo's to show it coming away on both sides of the waist. Please
>>> can
>>>> we arrange getting this back to you for inspection/warranty
> repair.
>>>>
>>>> Serial Number: 2015088
>>>>
>>>> Kind Regards,
>>>> Phil
>>>> Express Music
>>>>
>>>>
>>>> Links:
>>>> ------
>>>> [1] tel:
>>>> [2] https://www.facebook.com/westsidedistribution/
>>>> [3] https://twitter.com/westside_uk
>>>> [4] https://www.youtube.com/user/westsidedistribution
>>>> [5] https://www.instagram.com/westsidedistro/
>>>
>>>
>>>
>>> Links:
>>> ------
>>> [1] tel:
>>> [2] https://www.facebook.com/westsidedistribution/
>>> [3] https://twitter.com/westside_uk
>>> [4] https://www.youtube.com/user/westsidedistribution
>>> [5] https://www.instagram.com/westsidedistro/
>>> [6] http://www.westsidedistribution.com
>>
>>
>>
>> Links:
>> ------
>> [1] tel:
>> [2] https://www.facebook.com/westsidedistribution/
>> [3] https://twitter.com/westside_uk
>> [4] https://www.youtube.com/user/westsidedistribution
>> [5] https://www.instagram.com/westsidedistro/
>> [6] http://www.westsidedistribution.com
>
>
>
> Links:
> ------
> [1] tel:
> [2] https://www.facebook.com/westsidedistribution/
> [3] https://twitter.com/westside_uk
> [4] https://www.youtube.com/user/westsidedistribution
> [5] https://www.instagram.com/westsidedistro/
> [6] http://www.westsidedistribution.com