MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8;
 format=flowed
Content-Transfer-Encoding: 7bit
Date: Mon, 16 Mar 2020 15:59:09 +0000
From: Express Music <coventry@expressmusic.co.uk>
To: Support <gbiservice@fender.com>
Subject: Re: [Fender Musical Instruments] Re: Damaged charvel
In-Reply-To: <7OVQV6GKD8_5e6f9fad3a166_61368f1c1072622_sprut@zendesk.com>
References: <7OVQV6GKD8@zendesk.com>
 <495eba0fae54fb89754f32e47c7376a1@expressmusic.co.uk>
 <7OVQV6GKD8_5e6f9fad3a166_61368f1c1072622_sprut@zendesk.com>
Message-ID: <4190c6d828ecc7c040a23b024bc4115d@expressmusic.co.uk>
X-Sender: coventry@expressmusic.co.uk
User-Agent: Roundcube Webmail/0.8.1

Hey Ricky,

No worries the serial number is: MC19500629

---
Regards

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 16/03/2020 15:47, Ricky (Support) wrote:
> ##- Please type your reply above this line -##
>
>  RICKY (Fender Musical Instruments)
>
>  Mar 16, 15:47 GMT
> Hi there
>
> Thank you for reporting this to us.
>
> Please could I get the serial number of the guitar.
>
> Best Regards,
>
> Ricky
>
> Customer Support Advisor
>
>  COVENTRY
>
>  Mar 13, 16:38 GMT
> Hi,
>
> Just received a Charvel pm dk 24 hss fr specific ocean blue and 
> noticed
> the bolt holes for the neck have been slightly damaged, I assume 
> during
> production. Please see the photo attached and let us know how you 
> would
> like me to proceed.
>
> --
> Regards
>
> Express Music
> 196 - 204 Binley Road
> Coventry
> CV3 1HG
>
> DISCLAIMER
>
> The information contained in this communication from the sender is
> confidential. It is intended solely for use by the recipient and
> others authorized to receive it. If you are not the recipient, you 
> are
> hereby notified that any disclosure, copying, distribution or taking
> action in relation of the contents of this information is strictly
> prohibited and may be unlawful.
>
>  Attachment(s)
>  IMG_20200313_115450.jpg [1]
>
> Your request (255934) has been updated. To add additional comments,
> reply to this email.
>
> 0333 200 8760 (Sales Team)
>
> Fender Musical Instruments GBI - Leo House, Birches Industrial
> Estate, East Grinstead, West Sussex, RH19 1QZ
> Fender Europe ltd - Leo House, Birches Industrial Estate, East
> Grinstead, West Sussex, RH19 1QZ
>  FENDER EMEA - Please visit Fender.com [2] for the full range of
> Fender products [7OVQV6-GKD8]
>
> Links:
> ------
> [1]
> 
> https://fenderemea.zendesk.com/attachments/token/Rk96qZqR6UOM2gQJh8Dd3qFkj/?name=IMG_20200313_115450.jpg
> [2] http://secure.itpartnership.com/www.fender.com