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Date: Wed, 29 Jul 2020 16:42:36 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: John Winterbottom <john@w2000ltd.co.uk>
Subject: RE: Express Music Enquiry - 4176
In-Reply-To: <000701d6658b$7e4c2fb0$7ae48f10$@w2000ltd.co.uk>
References: <D7460033D66A4D9E9B83EAC1A4697020@itpartnership.com>
 <b300f6ddf076c98fe92458874d54fa09@expressmusic.co.uk>
 <000701d6658b$7e4c2fb0$7ae48f10$@w2000ltd.co.uk>
Message-ID: <9bb3b9daadde00019226b559c428421f@expressmusic.co.uk>
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Hi John,

We find a fresh set of strings solves lots of problems. The Aquila 
strings are what we recommend. You're more than welcome to pop over with 
your Uke at some point and we can take a look at it whilst you browse 
the models we have in stock. No pressure to buy, just might be something 
that tempts you : )

We normally sell the sets of low G strings however we're currently out 
of stock.

If you do wish to make an appointment to pop in and view any 
instruments please let us know a day/time that suits.

Kind Regards,
Harriet

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 29/07/2020 10:34, John Winterbottom wrote:
> Hello
>
> Thank you for your reply.
>
> The "Duke" has Aquila Super Nylgut Strings. Would you recommend a 
> different set?
>
> However, because the dull notes are clearly coinciding with the
> observable resonant frequency of the body,  I still strongly suspect
> the construction to be the cause of the problem.
>
> I was hoping that you might tempt me with something from your stock
> that has better characteristics
>
> Separately, I would like to try a low G string. What are the options?
> Do I need to buy a complete set?
>
> I look forward to hearing from you again. It a shame that, due to the
> pandemic, I cannot visit to discuss all this.
>
> Kind Regards
>
> John
>
> -----Original Message-----
> From: Express Music [mailto:coventry@expressmusic.co.uk]
> Sent: 28 July 2020 13:31
> To: john@w2000ltd.co.uk
> Subject: Re: Express Music Enquiry - 4176
>
> Hi John,
>
> Thank you for your inquiry.
> It's possible it could be the construction of the causing the problem
> but I
> would suggest replacing the strings first to see that improves it.
>
> Kind regards.
>
>
>
> Express Music
> 196 - 204 Binley Road
> Coventry
> CV3 1HG
>
> On 26/07/2020 10:00, john@w2000ltd.co.uk wrote:
>> Name: John Winterbottom
>>
>> Address: 10 Stonebury Avenue
>> Coventry
>>
>> Postcode: CV5 7FY
>>
>> Telephone: 07871122672
>>
>> Email: john@w2000ltd.co.uk
>>
>> Enquiry: Hello. I bought a "Duke" concert ukulele on line (about 
>> £80)
>> from Duke of Uke in April and, having played a guitar on and off in
>> the past, have managed to get a tune out of it fairly quickly.
>> However, I have reached the point where the limitations of the
>> instrument are spoiling my enjoyment when playing.
>> There is an acoustic "flat spot" around F played either on E
>> string/fret 1 or C string/fret 5. The note does not ring at all.
>> Adjacent notes are also affected. The dull area extends from D to 
>> F#.
>> Even the open E string does not ring clearly.
>> I now know that this is due to the resonant characteristics of the
>> body as can be clearly demonstrated by singing into hole.
>> Can you please help? How much do I need to spend to get an 
>> instrument
>> whose construction is such that the dull spots are much less 
>> obvious?
>> Kind Regards
>> John Winterbottom
>> Coventry
>> 07871122672