MIME-Version: 1.0
Date: Tue, 06 Jan 2026 14:29:15 +0000
From: hello@expressmusic.co.uk
To: Sales-Support-UK@music.yamaha.com
Subject: Re: BB434
In-Reply-To: <TYYPR01MB12621F7B37157A953C768596EFE87A@TYYPR01MB12621.jpnprd01.prod.outlook.com>
References: <f9a92397889239d05e7030cce9913add@expressmusic.co.uk>
 <TYYPR01MB12621F7B37157A953C768596EFE87A@TYYPR01MB12621.jpnprd01.prod.outlook.com>
Message-ID: <24cbabac1ff11b72482f1993b0c7ac11@expressmusic.co.uk>
X-Sender: hello@expressmusic.co.uk
Content-Type: text/plain; charset=US-ASCII;
 format=flowed
Content-Transfer-Encoding: 7bit

Hey Phil,

Happy New Year to you too and thanks for that. :-)

Tim.

On 2026-01-06 14:19, Sales-Support-UK@music.yamaha.com wrote:
> Confidential
> 
> Hi Tim
> 
> Happy New Year
> 
> Please see attached RMA paperwork for the bass.  The warehouse will
> arrange a collection.
> 
> Hope you had a good Christmas and New Year.
> 
> 
> Kind regards
> Phil Whitehouse
> Sales Support
> Classic, Pro Music & AV Division
> Yamaha Music Europe GmbH (UK)
> 0344 811 1115 option 1
> 
> 
> 
> 
> 
> -----Original Message-----
> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
> Sent: 11 October 2025 13:46
> To: Sales-Support(UK) <Sales-Support-UK@music.yamaha.com>
> Subject: BB434
> 
> We have had a BB434 S/N ILN114080 arrive with a finish flaw on the
> front of the headstock (see image), could we get this one returned and
> replaced please.
> Our customer ID number is: BP0031854
> The Invoice number is : 4000363075
> 
> Thanks.
> Tim
> Express Music
> Kind Regards,
> Phil, Tim & Harriet
> 
> Express Music
> B2 & B3 Quarry Park
> Old Milverton Lane
> Leamington Spa
> CV32 6RW
> 
> 01926 808982