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Date: Thu, 18 Mar 2021 14:31:08 +0000
From: Express Music <coventry@expressmusic.co.uk>
To: Support <gbiservice@fender.com>
Subject: Re: [Fender Musical Instruments] Re: Fender Faulty Bass
In-Reply-To: <OLVQ844O7Z_60535bbd6eb43_6c4fa5c487913_sprut@zendesk.com>
References: <OLVQ844O7Z@zendesk.com>
 <a9c5833f0b1f786e111c8bc073725b2d@expressmusic.co.uk>
 <OLVQ844O7Z_60535bbd6eb43_6c4fa5c487913_sprut@zendesk.com>
Message-ID: <3d531f1d142eba585ccc51a3f5bdaaa1@expressmusic.co.uk>
X-Sender: coventry@expressmusic.co.uk
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Yes that's cool thanks.

Kind Regards,
Harriet

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 18/03/2021 13:55, Richard (Support) wrote:
> ##- Please type your reply above this line -##
>
>  RICHARD (Fender Musical Instruments)
>
>  Mar 18, 2021, 13:55 GMT
> Hi Harriet, 
>
> I'm very sorry to see this!
>
> We have stock due in late-April. Is this ok with you? 
>
> Best wishes, 
>
> Richard - Customer Service Advisor
>
>  COVENTRY
>
>  Mar 17, 2021, 15:52 GMT
> Hey Fender,
>
>  Just unboxed this item and found a crack in the neck pocket.
>
>  Please can we return and get a replacement asap.
>
>  Model:0374540521
>  Serial Number: ICSA21008932
>
>  Kind Regards,
>  Harriet
>
>  Express Music
>  196 - 204 Binley Road
>  Coventry
>  CV3 1HG
>
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> Your request (359495) has been updated. To add additional comments,
> reply to this email.
>
> 0333 200 8760 (Sales Team)
>
> Fender Musical Instruments GBI - Leo House, Birches Industrial
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