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File: D:/hMailServer/Data/expressmusic.co.uk/hello/85/{855B976F-BD9B-4F0C-8EAE-667DDA679728}.eml
From: Thomas Woods <tomwoodsmusic@hotmail.com>
To: "hello@expressmusic.co.uk" <hello@expressmusic.co.uk>
Subject: Re: Express Music Enquiry - 6646
Thread-Topic: Express Music Enquiry - 6646
Thread-Index: AQHcC4B62RiOqzd1LEKPLKJ4OHQRaLRe7KTNgAAF1ACACe8YxQ==
Date: Mon, 18 Aug 2025 20:15:36 +0000
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Hi Tim

Unfortunately I'm going to return the Fender Stratocaster I bought from you=
 (see previous emails). The guitar is lovely and exactly as described,  but=
 my reason for the return is the gloss fretboard is a bit 'sticky' and not =
to my preference, it didn't look like it had much of a gloss finish on the =
fretboard on the pictures on the website so my apologies, maybe I should ha=
ve asked for more info.

I will send the guitar back to the address given on your website and will s=
end it via parcelforce24 in the original box, so it should be back with you=
 this week. Please let me know when it arrives back with you.

Thanks again for a great service, I'll definitely be buying from you again =
in future.

Cheers

Tom
________________________________
From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
Sent: 12 August 2025 12:29
To: Thomas Woods <tomwoodsmusic@hotmail.com>
Subject: Re: Express Music Enquiry - 6646

Hi Tom,

Ok great, I have updated the price on our website so just order it
through there and yes, you have the usual 14 day return policy.

Regards.
Tim.

On 2025-08-12 13:10, Thomas Woods wrote:
> Hi Tim
>
>  Thanks for getting back to me.
>
>  Can I go ahead with the purchase at =A3949.00 please.
>
>  And just for my own piece of mind, I have 14 days to return the
> guitar if I don't get on with it don't I? If so, let me know how to
> proceed with the purchase.
>
>  Thanks!
>
>  Tom
>
> -------------------------
>
> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
> Sent: 12 August 2025 11:58
> To: tomwoodsmusic@hotmail.com <tomwoodsmusic@hotmail.com>
> Subject: Re: Express Music Enquiry - 6646
>
> Hi Tom,
>
> thanks for getting in touch and yes, you're right, that looks like a
> 90,s case, thanks.
> The best price on that would be =A3949.00.
>
> Kind regards.
> Tim.
>
> On 2025-08-12 12:39, tomwoodsmusic@hotmail.com wrote:
>> Name: Tom
>>
>> Address: 107 Halton Road, Lancaster
>>
>> Postcode: LA1 2EG
>>
>> Telephone: 07949571443
>>
>> Email: tomwoodsmusic@hotmail.com
>>
>> Enquiry: Hi
>>
>> I am looking at the Fender USA standard Strat 2015 (Olympic white
> with
>> Hendrix neck plate) that you have in. The case doesn't seem to be
> the
>> original one but that doesn't matter really.is there any movement on
>> price at all? I am looking at a few options but like the look of
> this
>> one so thought I would enquire. Thanks!


--_000_GVYP280MB13103308BEEF0535B6278E4FB831AGVYP280MB1310SWEP_
Content-Type: text/html; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

<html>
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Diso-8859-=
1">
<style type=3D"text/css" style=3D"display:none;"> P {margin-top:0;margin-bo=
ttom:0;} </style>
</head>
<body dir=3D"ltr">
<div style=3D"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, =
Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" clas=
s=3D"elementToProof">
Hi Tim</div>
<div style=3D"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, =
Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" clas=
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<br>
</div>
<div style=3D"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, =
Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" clas=
s=3D"elementToProof">
Unfortunately I'm going to return the Fender Stratocaster I bought from you=
 (see previous emails). The guitar is lovely and exactly as described, &nbs=
p;but my reason for the return is the gloss fretboard is a bit 'sticky' and=
 not to my preference, it didn't look
 like it had much of a gloss finish on the fretboard on the pictures on the=
 website so my apologies, maybe I should have asked for more info.</div>
<div style=3D"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, =
Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" clas=
s=3D"elementToProof">
<br>
</div>
<div style=3D"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, =
Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" clas=
s=3D"elementToProof">
I will send the guitar back to the address given on your website and will s=
end it via parcelforce24 in the original box, so it should be back with you=
 this week. Please let me know when it arrives back with you.</div>
<div style=3D"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, =
Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" clas=
s=3D"elementToProof">
<br>
</div>
<div style=3D"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, =
Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" clas=
s=3D"elementToProof">
Thanks again for a great service, I'll definitely be buying from you again =
in future.</div>
<div style=3D"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, =
Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" clas=
s=3D"elementToProof">
<br>
</div>
<div style=3D"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, =
Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" clas=
s=3D"elementToProof">
Cheers</div>
<div style=3D"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, =
Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" clas=
s=3D"elementToProof">
<br>
</div>
<div style=3D"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, =
Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" clas=
s=3D"elementToProof">
Tom</div>
<div id=3D"appendonsend"></div>
<hr style=3D"display:inline-block;width:98%" tabindex=3D"-1">
<div id=3D"divRplyFwdMsg" dir=3D"ltr"><font face=3D"Calibri, sans-serif" st=
yle=3D"font-size:11pt" color=3D"#000000"><b>From:</b> hello@expressmusic.co=
.uk &lt;hello@expressmusic.co.uk&gt;<br>
<b>Sent:</b> 12 August 2025 12:29<br>
<b>To:</b> Thomas Woods &lt;tomwoodsmusic@hotmail.com&gt;<br>
<b>Subject:</b> Re: Express Music Enquiry - 6646</font>
<div>&nbsp;</div>
</div>
<div class=3D"BodyFragment"><font size=3D"2"><span style=3D"font-size:11pt;=
">
<div class=3D"PlainText">Hi Tom,<br>
<br>
Ok great, I have updated the price on our website so just order it <br>
through there and yes, you have the usual 14 day return policy.<br>
<br>
Regards.<br>
Tim.<br>
<br>
On 2025-08-12 13:10, Thomas Woods wrote:<br>
&gt; Hi Tim<br>
&gt; <br>
&gt;&nbsp; Thanks for getting back to me.<br>
&gt; <br>
&gt;&nbsp; Can I go ahead with the purchase at =A3949.00 please.<br>
&gt; <br>
&gt;&nbsp; And just for my own piece of mind, I have 14 days to return the<=
br>
&gt; guitar if I don't get on with it don't I? If so, let me know how to<br=
>
&gt; proceed with the purchase.<br>
&gt; <br>
&gt;&nbsp; Thanks!<br>
&gt; <br>
&gt;&nbsp; Tom<br>
&gt; <br>
&gt; -------------------------<br>
&gt; <br>
&gt; From: hello@expressmusic.co.uk &lt;hello@expressmusic.co.uk&gt;<br>
&gt; Sent: 12 August 2025 11:58<br>
&gt; To: tomwoodsmusic@hotmail.com &lt;tomwoodsmusic@hotmail.com&gt;<br>
&gt; Subject: Re: Express Music Enquiry - 6646<br>
&gt; <br>
&gt; Hi Tom,<br>
&gt; <br>
&gt; thanks for getting in touch and yes, you're right, that looks like a<b=
r>
&gt; 90,s case, thanks.<br>
&gt; The best price on that would be =A3949.00.<br>
&gt; <br>
&gt; Kind regards.<br>
&gt; Tim.<br>
&gt; <br>
&gt; On 2025-08-12 12:39, tomwoodsmusic@hotmail.com wrote:<br>
&gt;&gt; Name: Tom<br>
&gt;&gt; <br>
&gt;&gt; Address: 107 Halton Road, Lancaster<br>
&gt;&gt; <br>
&gt;&gt; Postcode: LA1 2EG<br>
&gt;&gt; <br>
&gt;&gt; Telephone: 07949571443<br>
&gt;&gt; <br>
&gt;&gt; Email: tomwoodsmusic@hotmail.com<br>
&gt;&gt; <br>
&gt;&gt; Enquiry: Hi<br>
&gt;&gt; <br>
&gt;&gt; I am looking at the Fender USA standard Strat 2015 (Olympic white<=
br>
&gt; with<br>
&gt;&gt; Hendrix neck plate) that you have in. The case doesn't seem to be<=
br>
&gt; the<br>
&gt;&gt; original one but that doesn't matter really.is there any movement =
on<br>
&gt;&gt; price at all? I am looking at a few options but like the look of<b=
r>
&gt; this<br>
&gt;&gt; one so thought I would enquire. Thanks!<br>
<br>
</div>
</span></font></div>
</body>
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