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Date: Fri, 09 Feb 2024 15:01:50 +0000
From: hello@expressmusic.co.uk
To: Fender Musical Instruments EMEA <fenderemeaservice@fender.com>
Subject: Re: [Fender Musical Instruments] Re: Faulty Polar White Strat
In-Reply-To: <W5WZDMDRXY2_65c63903a195b_3f3c3c2051927_sprut@zendesk.com>
References: <W5WZDMDRXY2@zendesk.com>
 <184cc18dd9455e5cde54f085a2df50e7@expressmusic.co.uk>
 <W5WZDMDRXY2_65c63903a195b_3f3c3c2051927_sprut@zendesk.com>
Message-ID: <40f4536cd289123b08ea64d894666945@expressmusic.co.uk>
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Hi Rafael,

Yes we are happy to keep this one for 10% credit.

Thank you

On 2024-02-09 14:38, Rafael Berlanga (Fender Musical Instruments EMEA) 
wrote:
> ##- Please type your reply above this line -##
> 
>  Rafael Berlanga (Fender Musical Instruments)
> 
>  9 Feb 2024, 14:38 GMT
> 
> Hi Phil,
> 
> Thanks for your email. I can offer you a 10 percent  discount on this
> one.
> 
> Best,
> 
> Rafael
> 
>  Express Music
> 
>  9 Feb 2024, 13:42 GMT
> 
> This email originated from outside of the organization. Do not click
> links, open attachments or reply, unless you were expecting the email
> and know the content is safe.
> 
> Hi team,
> 
> We have just had delivery of a player Strat with a chip in the finish.
> 
> It measures a few mm so depending on what you think, we are happy to
> keep hold of it if you can compensate for the damage?
> 
> Product Number: 0144502515
> Serial Number: MX23012945
> 
> Kind Regards,
> Express Music
> 
> Kind Regards,
> Phil, Tim & Harriet
> 
> Express Music
> B2 & B3 Quarry Park
> Old Milverton Lane
> Leamington Spa
> CV32 6RW
> 
> 01926 808982
> 23E8F12F-A8E2-42C6-A86E-5FF1775B0E58.JPG
> 
>  Attachment(s)
> 23E8F12F-A8E2-42C6-A86E-5FF1775B0E58.JPG [1]
> 
> Your request (607463) has been updated. To add additional comments,
> reply to this email.
> 
> Online Support:
> - Fender Dealer Portal - https://dealer.fender.com/login
> - Fender Customer Support Portal - https://support.fender.com/en-US/
> 
> Fender Europe Ltd - Leo House, Birches Industrial Estate, East
> Grinstead, West Sussex, RH19 1QZ. Company n° 3127180
>  Fender EMEA - Please visit Fender.com [2] for the full range of
> Fender products [W5WZDM-DRXY2]
> 
> Links:
> ------
> [1] 
> https://fenderemea.zendesk.com/attachments/token/kSp3WmhGY5xzb3bKyjQPKBvRV/?name=23E8F12F-A8E2-42C6-A86E-5FF1775B0E58.JPG
> [2] http://roundcube.itpartnership.com/www.fender.com