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Date: Sat, 28 Nov 2020 13:52:23 +0000
From: Express Music <coventry@expressmusic.co.uk>
To: Gary Bartley <gary.c.bartley@gmail.com>
Subject: Re: Express Music Enquiry - 4318
In-Reply-To: <CAPJXK=H_-oUhBP0hJy-wJYjhF6Y07vQkRxWNHETs5+1fYcwRjQ@mail.gmail.com>
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 <892242ffca72ad6f2f4430a5770375b1@expressmusic.co.uk>
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Hi Gary,

We do have an appointment already in the diary for 1 pm but 2 pm 
onwards is free?
As for the neck width on steel acoustics in the £100 range, there're 
all pretty much the same.
It's really a case of persistence and practice, I'm about 6'2" with 
large hands and it did take me quite a while to get to grips 6 string 
guitars after starting out playing bass!
There are guitars with wider nut widths but they're more designed for 
different styles of playing and cost more.
Hope this helps?

Kind Regards

Tim.
Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 28/11/2020 13:16, Gary Bartley wrote:
> Thank you. Would it be possible to book in for 1pm on Saturday?
>
> I could do with a bit of advice actually. I'm buying the guitar for
> my dad who is only just starting out playing. He's said that he's
> struggling with the guitar he's using because he feels like his
> fingers are too big and he could do with "bigger frets". Not being
> able to go and see him due to lockdown, I'm interpreting this as that
> he actually means he could do with a wider neck and more space 
> between
> each string. I think!
>
> Do you have any suggestions? Do you have any entry level acoustic
> guitars that are on the larger end of the scale when it comes to the
> neck?
>
> I'd get him in to potentially try some out but I'm buying it on
> behalf of my mum who would prefer to keep it as a surprise.
>
> Sorry for the awkward request, but any advice would be much 
> appreciated!
>
> Best wishes, 
>
> Gary
>
> On Fri, 27 Nov 2020, 14:28 Express Music, 
> <coventry@expressmusic.co.uk> wrote:
>
>> Hi Gary,
>>
>> thank you for your inquiry.
>> We will be going back to our appointment system from Thursday but
>> because of a staff shortage
>> next week, we'll just be offering appointments from 1 pm onwards
>> Thursday, Friday, and Saturday.
>> If you'd like to let us know when's convenient we'll get you booked 
>> in?
>>
>> Kind Regards
>>
>> Express Music
>> 196 - 204 Binley Road
>> Coventry
>> CV3 1HG
>>
>> On 27/11/2020 12:53, gary.c.bartley@gmail.com wrote:
>> > Name: Gary
>> >
>> > Address: 97 Lythalls Lane
>> >
>> > Postcode: CV6 6FN
>> >
>> > Telephone: 07800936520
>> >
>> > Email: gary.c.bartley@gmail.com
>> >
>> > Enquiry: Hi Express Music,
>> >
>> > I'm looking at purchasing an entry level acoustic guitar as a
>> > Christmas present for a new player and perhaps a gig bag to go 
>> with
>> > it. Potentially I was thinking about the Tanglewood Crossroads 
>> model
>> > that you have advertised at £99.
>> >
>> > I was wondering whether you were able to be open for appointments
>> > next week once the full lockdown ends, or whether the tier 3
>> > restrictions meant that you still have to remain closed? It'd be 
>> nice
>> > to have a proper look at the guitar before ordering.
>> >
>> > Best wishes,
>> >
>> > Gary