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Date: Mon, 03 Feb 2020 10:20:14 +0000
From: Express Music <coventry@expressmusic.co.uk>
To: <salamandajenkins@gmail.com>
Subject: Re: Express Music Enquiry - 3944
In-Reply-To: <1C476C0FE1A141418EF5999884654A02@itpartnership.com>
References: <1C476C0FE1A141418EF5999884654A02@itpartnership.com>
Message-ID: <f072ba77ff6b1346ca68b827f75bb75f@expressmusic.co.uk>
X-Sender: coventry@expressmusic.co.uk
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Hi Brian,

You're more than welcome to bring the guitar back and we can offer you 
either a credit note to the value or exchange it for another item, as 
per our terms and conditions. 
https://www.expressmusic.co.uk/products.asp?page=customerinfo

You can come into the shop at any time during opening hours to get this 
sorted.

---
Regards

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 03/02/2020 09:40, salamandajenkins@gmail.com wrote:
> Name: brian jenkins
>
> Address: 26 hospital lane
>
> Bedworth
>
> Postcode: CV120LB
>
> Telephone: 07383563934
>
> Email: salamandajenkins@gmail.com
>
> Enquiry: hi, I bought a godin progression guitar from you and would
> like to return for a refund please. I bought it from your store but
> didn't try it until I got home. I cant get on with it so id like a
> full refund please. thank you