MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8;
 format=flowed
Content-Transfer-Encoding: 8bit
Date: Tue, 30 Nov 2021 15:38:42 +0000
From: Express Music <coventry@expressmusic.co.uk>
To: Sales <sales@expressmusic.co.uk>
Subject: Fwd: RE: Fender Custom shop guitar!
Message-ID: <59e18cc4544e20523b830939026f927d@expressmusic.co.uk>
X-Sender: coventry@expressmusic.co.uk
User-Agent: Roundcube Webmail/0.8.1

> Jay Evans
> Custom Shop Sales Manager
> Tel +44 7879 890096

---
Regards

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

-------- Original Message --------
Subject: RE: Fender Custom shop guitar!
Date: 30/03/2021 11:42
 From: Express Music <coventry@expressmusic.co.uk>
To: Jay Evans <JEvans@fender.com>

Hi Jay,

That's great, thanks, here's the guys details:

Dominic Wallace,

C/O Life science group
Unit 14
Crow hill farm
Ravensden road
Wilden
Bedfordshire
MK44 2QS


Regards

Tim.
Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 29/03/2021 09:54, Jay Evans wrote:
> HI Phil,
>
> Sure no problem - sorry to hear that.
>
> Let me know the customers address and we can get one sent direct if
> that helps.
>
> Many thanks,
>
>
>
> Kind Regards,
>
> Jay Evans
> Custom Shop Sales Manager
> Tel +44 7879 890096
>
>
>
> *** PLEASE NOTE ***
> ETA’S ARE NOT GUARANTEED LANDED DATES. THESE ARE A ROUGH GUIDE ONLY
> AND SHOULD NEVER EVER BE USED AS PROMISED LANDED DATES.
>
> The following information is subject to change without prior notice:
>
> TEAMBUILD & CUSTOM ORDER = 8 MONTHS
> ALL ARTIST GUITARS =  12 – 18 MONTHS (PLEASE INQUIRE FOR SPECIFICS)
> MASTER BUILDERS = (PLEASE INQUIRE FOR SPECIFICS)
>
> FENDER CUSTOM SHOP WEBSITE
>  
> 2021 FENDER CUSTOM SHOP GUITAR DESIGN GUIDE
>
> 2021 FENDER CUSTOM SHOP CUSTOM COLLECTION
>
> FENDER CUSTOM SHOP VIDEOS
>
>  
> PRICE QUOTES VALID FOR 90 DAYS
>
> -----Original Message-----
> From: Express Music <coventry@expressmusic.co.uk>
> Sent: 27 March 2021 16:32
> To: Jay Evans <JEvans@fender.com>
> Subject: RE: Fender Custom shop guitar!
>
> Hey Hey
>
> We shipped a strat last week which the customer informed us the term
> arm doesn't fit
>
> We have sent a term arm with the same thread out to the customer and
> it fits (but is the wrong length and tip)
>
> Can we get a correct trem arm for the customer asap s/ CZ548430
>
> Phil :)
>
> ---
> Regards
>
> Express Music
> 196 - 204 Binley Road
> Coventry
> CV3 1HG
>
> On 25/03/2021 15:23, Jay Evans wrote:
>> Hi Harriet,
>>
>> Ok so please find your updated backorder report for Custom Shop as
>> of
>> today 25.03.21
>>
>> I have made the team aware of the situation and informed them that
>> everything Custom Shop related will come direct to me form you guys
>> from now on etc.
>>
>>  
>>
>> NEW CURRENT CUSTOM SHOP BACKORDERS 25.03.21
>>
>> ORDER
>>
>> CUSTOMER PO
>>
>> NAME
>>
>> ORDERED YMD
>>
>> PRODUCT
>>
>> EXTENDED PRODUCT  DESCRIPTION
>>
>> OUTSTANDING
>>
>> UNIT PRICE
>>
>> ORDER STATUS
>>
>> 6505764
>>
>> harriet
>>
>> Express Music M.L.C Ltd
>>
>> 2020/10/03
>>
>> 1511272805
>>
>> Jimi Hendrix Voodoo Child Signature Stratocaster® NOS Maple
>> Fingerboard Olympic White
>>
>> 1
>>
>> £2,270.44
>>
>> Order Entered
>>
>> 6528296
>>
>> 130121
>>
>> Express Music M.L.C Ltd
>>
>> 2021/01/13
>>
>> 9231012527
>>
>> Limited Edition '62/'63 Stratocaster® Journeyman Relic® Rosewood
>> Fingerboard Aged Olympic White
>>
>> 1
>>
>> £2,229.00
>>
>> Order Entered
>>
>> 6535078
>>
>> 09/02/21
>>
>> Express Music M.L.C Ltd
>>
>> 2021/02/09
>>
>> 9231012904
>>
>> 1961 Precision Bass® Relic® Rosewood Fingerboard Aged Sherwood Green
>> Metallic
>>
>> 1
>>
>> £2,249.00
>>
>> Order Entered
>>
>> 6535078
>>
>> 09/02/21
>>
>> Express Music M.L.C Ltd
>>
>> 2021/02/09
>>
>> 9231012907
>>
>> 1961 Jazz Bass® Heavy Relic® Rosewood Fingerboard Aged Olympic White
>>
>> 1
>>
>> £2,369.00
>>
>> Order Entered
>>
>> 6539811
>>
>> RA:10225567
>>
>> Express Music M.L.C Ltd
>>
>> 2021/03/03
>>
>> 9235001199
>>
>> Artisan P90 Maple Burl Telecaster® Fiji Mahogany Body with AAAA
>> Figured Maple Burl Top Ebony Fingerboard Aged Natural
>>
>> 1
>>
>> £2,239.00
>>
>> Order Entered
>>
>> 6543309
>>
>> 03192021
>>
>> Express Music M.L.C Ltd
>>
>> 2021/03/19
>>
>> 9231012929
>>
>> Vintage Custom '68 Telecaster® NOS Maple Fingerboard Pink Paisley
>>
>> 1
>>
>> £1,999.00
>>
>> Order Entered
>>
>> 6543309
>>
>> 03192021
>>
>> Express Music M.L.C Ltd
>>
>> 2021/03/19
>>
>> 9235001427
>>
>> '67 Stratocaster® Heavy Relic® Rosewood Fingerboard Aged Seafoam
>> Green
>>
>> 1
>>
>> £2,449.00
>>
>> Order Entered
>>
>> 6535078
>>
>> 09/02/21
>>
>> Express Music M.L.C Ltd
>>
>> 2021/02/09
>>
>> 9231012924
>>
>> Limited Edition 75th Anniversary Stratocaster® NOS Rosewood
>> Fingerboard Diamond White Pearl
>>
>> 1
>>
>> £2,339.00
>>
>> Order Entered
>>
>> 6535078
>>
>> 09/02/21
>>
>> Express Music M.L.C Ltd
>>
>> 2021/02/09
>>
>> 9235001442
>>
>> Limited Edition P/J Bass Journeyman Relic® Rosewood Fingerboard Aged
>> Lake Placid Blue
>>
>> 1
>>
>> £2,559.00
>>
>> Order Entered
>>
>> 6535078
>>
>> 09/02/21
>>
>> Express Music M.L.C Ltd
>>
>> 2021/02/09
>>
>> 9231012782
>>
>> '57 Stratocaster® Relic® Maple Fingerboard Wide-Fade 2-Color
>> Sunburst
>>
>> 1
>>
>> £2,159.00
>>
>> Order Entered
>>
>> 6543309
>>
>> 03192021
>>
>> Express Music M.L.C Ltd
>>
>> 2021/03/19
>>
>> 9235001435
>>
>> 1960 Telecaster® Relic® Rosewood Fingerboard Aged Black
>>
>> 1
>>
>> £2,189.00
>>
>> Order Entered
>>
>> 6535078
>>
>> 09/02/21
>>
>> Express Music M.L.C Ltd
>>
>> 2021/02/09
>>
>> 9231012778
>>
>> Limited Edition '62 Bone Tone Stratocaster® Journeyman Relic® Maple
>> Fingerboard Dirty Shell Pink
>>
>> 1
>>
>> £2,449.00
>>
>> Order Entered
>>
>> 6535078
>>
>> 09/02/21
>>
>> Express Music M.L.C Ltd
>>
>> 2021/02/09
>>
>> 9235001436
>>
>> 1960 Telecaster® Custom Heavy Relic® Rosewood Fingerboard Chocolate
>> 3-Color Sunburst
>>
>> 1
>>
>> £2,399.00
>>
>> Order Entered
>>
>> 6543309
>>
>> 03192021
>>
>> Express Music M.L.C Ltd
>>
>> 2021/03/19
>>
>> 9231012789
>>
>> 1959 Stratocaster® Heavy Relic® Rosewood Fingerboard Super Faded
>> Aged
>> Candy Apple Red
>>
>> 1
>>
>> £2,419.00
>>
>> Order Entered
>>
>> 6543309
>>
>> 03192021
>>
>> Express Music M.L.C Ltd
>>
>> 2021/03/19
>>
>> 9235001425
>>
>> 1963 Stratocaster® Journeyman Relic® w/ Closet Classic Hardware
>> Rosewood Fingerboard Faded Aged Sherwood Green Metallic
>>
>> 1
>>
>> £2,189.00
>>
>> Order Entered
>>
>> 6535078
>>
>> 09/02/21
>>
>> Express Music M.L.C Ltd
>>
>> 2021/02/09
>>
>> 9235001438
>>
>> 1960 Telecaster® Custom Relic® Rosewood Fingerboard Aged Lake Placid
>> Blue over Chocolate 3-Color Sunburst
>>
>> 1
>>
>> £2,579.00
>>
>> Order Entered
>>
>> Let me know if any issues and of course let me know if you wish to
>> add
>> anything further etc.
>>
>> Give me a shout if any questiuons etc too. Will be great to get this
>> developed nicely for you yes indeed.
>>
>> MNany thanks,
>>
>> Kind Regards,
>>
>> JAY EVANS
>>
>> CUSTOM SHOP SALES MANAGER
>>
>> TEL +44 7879 890096
>>
>>  
>>
>>  
>>
>> *** PLEASE NOTE ***
>>
>> ETA’S ARE NOT GUARANTEED LANDED DATES. THESE ARE A ROUGH GUIDE ONLY
>> AND SHOULD NEVER EVER BE USED AS PROMISED LANDED DATES.
>>
>> _The following information is subject to change without prior
>> notice:_
>>
>> _ _
>>
>> TEAMBUILD & CUSTOM ORDER = _8 MONTHS_
>>
>> ALL ARTIST GUITARS = _12 – 18 MONTHS (_PLEASE INQUIRE FOR SPECIFICS)
>>
>> MASTER BUILDERS = (PLEASE INQUIRE FOR SPECIFICS)
>>
>> FENDER CUSTOM SHOP WEBSITE [1]
>>
>> 2021 FENDER CUSTOM SHOP GUITAR DESIGN GUIDE [2]
>>
>> 2021 FENDER CUSTOM SHOP CUSTOM COLLECTION [3]
>>
>> FENDER CUSTOM SHOP VIDEOS [4]
>>
>>  
>>
>> PRICE QUOTES VALID FOR 90 DAYS
>>
>> -----Original Message-----
>>  From: Jay Evans
>>  Sent: 25 March 2021 14:23
>>  To: Express Music <coventry@expressmusic.co.uk>
>>  Subject: RE: Fender Custom shop guitar!
>>
>> Hey Harriet!
>>
>> Ok no problem - I'll have a look now and will send you over a
>> backorder report this afternoon with everything I find.
>>
>> Many thanks,
>>
>> Kind Regards,
>>
>> Jay Evans
>>
>> Custom Shop Sales Manager
>>
>> Tel +44 7879 890096
>>
>> *** PLEASE NOTE ***
>>
>> ETA’S ARE NOT GUARANTEED LANDED DATES. THESE ARE A ROUGH GUIDE ONLY
>> AND SHOULD NEVER EVER BE USED AS PROMISED LANDED DATES.
>>
>> The following information is subject to change without prior notice:
>>
>> TEAMBUILD & CUSTOM ORDER = 8 MONTHS
>>
>> ALL ARTIST GUITARS = 12 – 18 MONTHS (PLEASE INQUIRE FOR SPECIFICS)
>> MASTER BUILDERS = (PLEASE INQUIRE FOR SPECIFICS)
>>
>> FENDER CUSTOM SHOP WEBSITE
>>
>> 2021 FENDER CUSTOM SHOP GUITAR DESIGN GUIDE
>>
>> 2021 FENDER CUSTOM SHOP CUSTOM COLLECTION
>>
>> FENDER CUSTOM SHOP VIDEOS
>>
>> PRICE QUOTES VALID FOR 90 DAYS
>>
>> -----Original Message-----
>>
>> From: Express Music <coventry@expressmusic.co.uk>
>>
>> Sent: 25 March 2021 13:49
>>
>> To: Jay Evans <JEvans@fender.com>
>>
>> Subject: RE: Fender Custom shop guitar!
>>
>> Hi Jay,
>>
>> Thanks for the message about the porthole.
>>
>> We have ordered quite a few via this method as we were unaware this
>> was the incorrect way to do it. We have had some bits come through
>> but
>> would really appreciate you double checking our back orders and make
>> sure the wheels are in motion for these? We're looking to grow this
>> line significantly and would appreciate it being as smooth as
>> possible.
>>
>> Future orders we will send directly to you :)
>>
>> Any problems please give us a call - 02476 635766
>>
>> Kind Regards,
>>
>> Harriet
>>
>> Express Music
>>
>> 196 - 204 Binley Road
>>
>> Coventry
>>
>> CV3 1HG
>>
>> On 25/03/2021 13:42, Jay Evans wrote:
>>
>>> Hey Harriet!
>>
>>>
>>
>>> Thanks for your e-mail. There isn't anything that comes to mind
>>> with
>>
>>> this spec - so I have included our Custom Catalogue price list for
>>> you
>>
>>> to have a look at and see if your customer might want something
>>> from
>>
>>> that?
>>
>>>
>>
>>> Regarding some of the spec - I can tell you for a fact that:
>>
>>>
>>
>>> BODY
>>
>>>
>>
>>> WEIGHT – ABOUT 7 POUNDS - THIS IS TOTALLY DEPENDANT OF WOOD
>>> SUPPLIES
>>
>>> AT THE TIME AND SORT FOR LIGHTWEIGHT IS A CUSTOM OPTION ONLY I’M
>>
>>> AFRAID.
>>
>>>
>>
>>> FINISH – PIANO BLACK - WE DON'T DO A "PIANO BLACK", IT WOULD BE A
>>
>>> GLOSS BLACK THAT WOULD BE THE EQUIVALENT.
>>
>>>
>>
>>>
>>
>>>
>>
>>> NECK
>>
>>>
>>
>>> NECK – DEEP C SHAPED NECK - THIS IS PRETTY VAGUE, WE'D NEED A
>>> SPECIFIC
>>
>>> NECK SHAPE CALLED OUT FROM THE OPTIONS AVAILABLE IN THE ONLINE SPEC
>>
>>> SHEET. AGAIN THERE SHOULD BE SOMETHING IN THE CATALOGUE THAT MAY
>>> SUIT.
>>
>>>
>>
>>> PICKUPS – BIG DIPPER PICKUPS OR CUSTOM- WOUND PICKUPS - ABSOLUTELY
>>> NOT
>>
>>> POSSIBLE I'M AFRAID, THESE WERE JOHN MAYER SIGNATURE PICKUPS AND
>>
>>> ALTHOUGH WE NO LONGER HAVE THE MAYER SIGNATURE - THE ARTIST
>>> AGREEMENT
>>
>>> FORBIDS IT.
>>
>>>
>>
>>> VERY IMPORTANT:
>>
>>>
>>
>>> Just on a quick note – I’ve noticed on a couple of occasions (and
>>> just
>>
>>> noticed again now so raising with you) that there have been some
>>
>>> Custom Shop orders raised on the Porthole?
>>
>>>
>>
>>> Not sure if you’re aware so just letting you know as it’s
>>> definitely
>>
>>> for your benefit – but even though some Custom Shop guitars appear
>>> on
>>
>>> the Porthole (don’t ask me why, I’ve no idea?!) we shouldn’t
>>> actually
>>
>>> ever be doing Custom Shop orders through the Porthole.
>>
>>>
>>
>>> This is unlike all other Fender product lines which are of course
>>
>>> encouraged to go through the porthole – but for Custom Shop we
>>
>>> absolutely need to do this separately.
>>
>>>
>>
>>> The reason for this is that due to even the CS catalogue instrument
>>
>>> line being bespoke made – so these are all ordered internally in an
>>
>>> _entirely_ different way altogether.
>>
>>>
>>
>>> Which basically means that none of these guitars are auto-flagged
>>> to
>>
>>> order by our system as it’s manually controlled by our internal CS
>>
>>> team. So you could potentially raise an order and then nothing
>>> happen
>>
>>> for months at all. Nothing ordered etc. Which is bad news.
>>
>>>
>>
>>> For all Custom Shop orders, please let me know directly. The new
>>> 2021
>>
>>> pricelist is as attached so you can chuck me the part numbers and
>>> I’ll
>>
>>> get them on for you.
>>
>>>
>>
>>> Any questions feel free to give me a shout of course. I’m here to
>>
>>> help.
>>
>>>
>>
>>> I hope this helps and all makes sense? All the very best and
>>> kindest
>>
>>> regards 😊
>>
>>>
>>
>>> JAY EVANS
>>
>>>
>>
>>> CUSTOM SHOP SALES MANAGER
>>
>>>
>>
>>> TEL +44 7879 890096
>>
>>>
>>
>>>
>>
>>>
>>
>>>
>>
>>>
>>
>>> *** PLEASE NOTE ***
>>
>>>
>>
>>> ETA’S ARE NOT GUARANTEED LANDED DATES. THESE ARE A ROUGH GUIDE ONLY
>>
>>> AND SHOULD NEVER EVER BE USED AS PROMISED LANDED DATES.
>>
>>>
>>
>>> _The following information is subject to change without prior
>>> notice:_
>>
>>>
>>
>>> _ _
>>
>>>
>>
>>> TEAMBUILD & CUSTOM ORDER = _8 MONTHS_
>>
>>>
>>
>>> ALL ARTIST GUITARS = _12 – 18 MONTHS (_PLEASE INQUIRE FOR
>>> SPECIFICS)
>>
>>>
>>
>>> MASTER BUILDERS = (PLEASE INQUIRE FOR SPECIFICS)
>>
>>>
>>
>>> FENDER CUSTOM SHOP WEBSITE [1]
>>
>>>
>>
>>> 2021 FENDER CUSTOM SHOP GUITAR DESIGN GUIDE [2]
>>
>>>
>>
>>> 2021 FENDER CUSTOM SHOP CUSTOM COLLECTION [3]
>>
>>>
>>
>>> FENDER CUSTOM SHOP VIDEOS [4]
>>
>>>
>>
>>>
>>
>>>
>>
>>> -----Original Message-----
>>
>>> From: Express Music <coventry@expressmusic.co.uk>
>>
>>> Sent: 23 March 2021 17:06
>>
>>> To: Jay Evans <JEvans@fender.com>
>>
>>> Subject: Fwd: Fender Custom shop guitar!
>>
>>>
>>
>>> Hi Jay,
>>
>>>
>>
>>> Hope you're all keeping well in Fender world. Please can you have a
>>
>>> look at the email below for us. Not sure if something like this is
>>
>>> more of a Masterbuild job or if there is a standard run Fender
>>> Custom
>>
>>> Shop guitar that fits most the spec?
>>
>>>
>>
>>> Look forward to hearing from you.
>>
>>>
>>
>>> Kind Regards,
>>
>>>
>>
>>> Harriet
>>
>>>
>>
>>> Express Music
>>
>>>
>>
>>> 196 - 204 Binley Road
>>
>>>
>>
>>> Coventry
>>
>>>
>>
>>> CV3 1HG
>>
>>>
>>
>>> ---------------------------
>>
>>>
>>
>>> Original Customer Message
>>
>>>
>>
>>> ---------------------------
>>
>>>
>>
>>> Hi, i am looking to order a guitar from the fender custom shop and
>>
>>> would like to order it through the shop. I would mainly like to
>>> know
>>
>>> how much this guitar would cost to reproduce, and how long it would
>>
>>> take to get in. please let me know, here are the specs:
>>
>>>
>>
>>> Custom shop guitar specs
>>
>>>
>>
>>> Type – Based on Fender American professional II Stratocaster and
>>> John
>>
>>> Mayer Black one
>>
>>>
>>
>>> BODY
>>
>>>
>>
>>> Body material: alder
>>
>>>
>>
>>> Weight – about 7 pounds
>>
>>>
>>
>>> Body finish- gloss urethane
>>
>>>
>>
>>> finish – Piano black
>>
>>>
>>
>>> NECK
>>
>>>
>>
>>> Neck material: Maple
>>
>>>
>>
>>> Neck – deep C shaped neck
>>
>>>
>>
>>> Radius- 9.5”
>>
>>>
>>
>>> Frets – 6105 jumbo frets
>>
>>>
>>
>>> Scale length- 25.5”
>>
>>>
>>
>>> Width at nut- 1.650”
>>
>>>
>>
>>> Fingerboard material- rosewood
>>
>>>
>>
>>> Number of frets- 22
>>
>>>
>>
>>> Position inlays- white dots
>>
>>>
>>
>>> Electronics
>>
>>>
>>
>>> Switching: 5 position blade
>>
>>>
>>
>>> Configuration: SSS
>>
>>>
>>
>>> Controls: Master volume, tone 1, tone 2
>>
>>>
>>
>>> Pickups – Big dipper pickups or custom- wound pickups
>>
>>>
>>
>>> HARDWARE
>>
>>>
>>
>>> Hardware finish- Gold
>>
>>>
>>
>>> Pickguard- mint pickguard
>>
>>>
>>
>>> Tuners- gold tuners with pearloid buttons
>>
>>>
>>
>>> Bridge- 2 point synchronized tremolo with bent steel saddles, pop
>>> in
>>
>>> tremolo arm and cold- rolled back
>>
>>>
>>
>>> Neck plate – 4 bolt
>>
>>>
>>
>>> Switch tip- mint
>>
>>>
>>
>>> Control knobs: mint
>>
>>>
>>
>>> OTHER
>>
>>>
>>
>>> string gauge – 10-46
>>
>>>
>>
>>> Regards,
>>
>>>
>>
>>> Ronard Matey.
>>
>>>
>>
>>> DISCLAIMER
>>
>>>
>>
>>> The information contained in this communication from the sender is
>>
>>> confidential. It is intended solely for use by the recipient and
>>
>>> others authorized to receive it. If you are not the recipient, you
>>> are
>>
>>> hereby notified that any disclosure, copying, distribution or
>>> taking
>>
>>> action in relation of the contents of this information is strictly
>>
>>> prohibited and may be unlawful.
>>
>>>
>>
>>>
>>
>>>
>>
>>> Links:
>>
>>> ------
>>
>>> [1] http://www.fendercustomshop.com [5]
>>
>>> [2]
>>
>>>
>>
>>>
>>> 
>>> https://drive.google.com/file/d/1FMaBlMprpMJmsHbWgEyz0yK9Ram_WCNV/view?usp=sharing
>>> [2]
>>
>>> [3]
>>
>>>
>>
>>>
>>> 
>>> https://drive.google.com/file/d/1p-JIrfMOFjvWJA5itbOoXcBmXx2uZI2y/view?usp=sharing
>>> [3]
>>
>>> [4] https://tinyurl.com/yxb23fsu [4]
>>
>>
>>
>> Links:
>> ------
>> [1] http://www.fendercustomshop.com
>> [2]
>>
>>
>> 
>> https://drive.google.com/file/d/1FMaBlMprpMJmsHbWgEyz0yK9Ram_WCNV/view?usp=sharing
>> [3]
>>
>>
>> 
>> https://drive.google.com/file/d/1p-JIrfMOFjvWJA5itbOoXcBmXx2uZI2y/view?usp=sharing
>> [4] https://tinyurl.com/yxb23fsu
>> [5] http://www.fendercustomshop.com