MIME-Version: 1.0
Date: Tue, 21 Feb 2023 10:42:44 +0000
From: hello@expressmusic.co.uk
To: Surinder Singh <surinder@itpartnership.com>
Subject: Re: Shipping costs changes
In-Reply-To: <307c01d94551$4d02b1b0$e7081510$@itpartnership.com>
References: <26eadfcb112a9d232d521378f5597012@expressmusic.co.uk>
 <307c01d94551$4d02b1b0$e7081510$@itpartnership.com>
Message-ID: <652eb7d7d93a9842326d28486fd0277a@expressmusic.co.uk>
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Good Morning Surinder,

Thanks for getting back to us.

Yes, below 30kg is a better way to wording it :)

These are the prices payable by the customers.

For UK this would include VAT
For outside of UK excludes VAT

Not sure if this do-able?

Kind Regards,
Harriet

On 2023-02-20 17:32, Surinder Singh wrote:
> Hi Harriet,
> 
> I'm well thank you. Hope you're well too.
> 
> Do these UK delivery prices include VAT?
> 
> If the weight is below 1kg then is the cost the same as 1-30kg? If so,
> then is it okay to say "Up to 30kg" instead of "1-30kg"?
> 
> Kind regards,
> 
> Surinder
> 
> -----Original Message-----
> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
> Sent: 17 February 2023 15:24
> To: Surinder Singh <surinder@itpartnership.com>
> Subject: Shipping costs changes
> 
> Hi Surinder,
> 
> We hope you are keeping well.
> 
> Due to the constant increases in shipping costs we need to make some
> changes to our website and customer checkout etc.
> 
> On this page there is a table showing "Delivery / Postage Information"
> https://www.expressmusic.co.uk/products.asp?page=customerinfo
> 
> Please can we make the following changes.
> 
> - Delete totally the below 1kg option
> 
> New prices below listed for each area
> 
> UK Mainland
> 1-30kg - FREE
> 30kg+ - FREE
> 
> UK off Mainland
> 1-30kg - £30
> 30kg+ - £40
> 
> Europe
> 1-30kg - £50
> 30kg+ - 80
> 
> Europe (Non-EU)
> 1-30kg - £60
> 30kg+ - £90
> 
> USA
> 1-30kg - £195
> 30kg+ - £245
> 
> Rest of the world
> Contact us for a shipping quote
> 
> Hopefully this all makes sense but let me know if it doesn't. If we
> can get these changes implemented as soon as possible please. Both on
> the customer info page and at checkout.
> 
> Kind Regards,
> Harriet
> Express Music
> 
> Kind Regards,
> 
> 
> Express Music
> B2 & B3 Quarry Park
> Old Milverton Lane
> Leamington Spa
> CV32 6RW
> 
> 01926 808982