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Date: Thu, 08 Jul 2021 12:24:36 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: Oliver Zehner <zehner@aon.at>
Subject: Re: Fret King
In-Reply-To: <3E59E836-05B3-4714-987A-83E64F054E87@aon.at>
References: <0cc808923c84c24583388bf03592161e@expressmusic.co.uk>
 <08D88612-A880-445F-8915-688FAD9188DA@aon.at>
 <dd6b88957005eea871824a448dcb560d@expressmusic.co.uk>
 <6E04DF16-A29A-405E-8C9D-311F76B98D8E@aon.at>
 <78bb06cf368656c072ad4459e22ea712@expressmusic.co.uk>
 <3E59E836-05B3-4714-987A-83E64F054E87@aon.at>
Message-ID: <70f659b6394bb8955bc6b2707edc40ad@expressmusic.co.uk>
X-Sender: coventry@expressmusic.co.uk
User-Agent: Roundcube Webmail/0.8.1

Hello Oliver,

Very sorry to hear you are problems with the auto-tune system, it did 
take me a while to work out
the functionality of it.
Here's a link to the youtube demo that I used, which helped.

https://www.youtube.com/watch?v=r0g_iyBSRz0

I am trying to speak to the Fret-King distributors and hopefully get a 
copy of the manual, I'll let you know how I
get on and of cause, let us know how you get on with the battery.


Regards

Tim.
Express Music
196 - 204 Binley Road
Coventry
CV3 1HG


On 08/07/2021 08:57, Oliver Zehner wrote:
> Dear Tim,
>
> the parcel arrived yesterday, the guitar looks good.
>
> BUT:
> The autotune function does not work. The battery that came with the
> guitar seems to be very low.
> I’ve tried several 9V batteries I have at home,
> but to no avail. The display turns on, but almost inmediately shows
> an „L“ which probably means „LOW“.
> Not one of the auto-tuning gears has moved ...
>
> I can’t find any manual on the web,
> I looked up fret-king guitars before I bought your Super-Matic,
> it has vanished it seems.
>
> Can you provide a manual? (There was none int the parcel you sent,
> at least I couldn’t find any …)
>
> I’ll buy new batteries today and I’ll keep on trying.
> If I am not lucky, I’ll have to return the guitar, sadly so …
>
> So please help, maybe we can fix this.
>
> Mit besten Empfehlungen,
> Oliver Zehner
>
> OLIVER ZEHNER CONSULTING & COACHING
> DIE MEHR-ALS-NUR-WERBEAGENTUR –
> INNOVATIVE MARKTKOMMUNIKATION,
> POSITIONIERUNG & BRANDING
>
> VIENNA & BARCELONA
> TEL.: +43 699 1920 4118
>
> OFFICE AUSTRIA:
> FLORIAN-TRAUTENBERGER-STR. 27
> 3002 PURKERSDORF BEI WIEN, AUSTRIA
>
> OFFICE SPAIN:
> BALMES 201, 3R 2A
> 08024 BARCELONA
>
> WWW.OLIVER-ZEHNER.COM [5]
> WWW.FACEBOOK.COM/OLIVER.ZEHNER [3]
>
>> Am 30.06.2021 um 12:08 schrieb Express Music 
>> <coventry@expressmusic.co.uk>:
>>
>> Morning Oliver,
>>
>> Yes we're back.
>>
>> Try using the link below and let me know if it doesn't work.
>> 
>> https://reverb.com/uk/item/40446620-pre-owned-fret-king-super-matic-black-inc-bag 
>> [4]
>>
>> Kind Regards,
>> Tim
>>
>> Express Music
>> 196 - 204 Binley Road
>> Coventry
>> CV3 1HG
>>
>> On 30/06/2021 11:03, Oliver Zehner wrote:
>>
>>> Hi Tim,
>>>
>>> are you back?
>>>
>>> I wanted to pay for the fret king,
>>> but it’s not on Reverb any more ––– clicking the payment button 
>>> leads
>>> to an error message.
>>>
>>> Please send invoice (remember: Ex-Vat, our UID-ID ATU13304208
>>>
>>> Thanks!
>>>
>>> please send the invoice,
>>>
>>> Mit besten Empfehlungen,
>>> Oliver Zehner
>>>
>>> OLIVER ZEHNER CONSULTING & COACHING
>>> DIE MEHR-ALS-NUR-WERBEAGENTUR –
>>> INNOVATIVE MARKTKOMMUNIKATION,
>>> POSITIONIERUNG & BRANDING
>>>
>>> VIENNA & BARCELONA
>>> TEL.: +43 699 1920 4118
>>>
>>> OFFICE AUSTRIA:
>>> FLORIAN-TRAUTENBERGER-STR. 27
>>> 3002 PURKERSDORF BEI WIEN, AUSTRIA
>>>
>>> OFFICE SPAIN:
>>> BALMES 201, 3R 2A
>>> 08024 BARCELONA
>>>
>>> WWW.OLIVER-ZEHNER.COM [1] [4]
>>> WWW.FACEBOOK.COM/OLIVER.ZEHNER [2] [3]
>>>
>>>> Am 12.06.2021 um 17:34 schrieb Express Music 
>>>> <coventry@expressmusic.co.uk>:
>>>>
>>>> Hi Oliver,
>>>>
>>>> The truss rod is working fine with no rust.
>>>> The neck is set for the gauge of strings on it and with it being 
>>>> second hand it comes a 3-month warranty.
>>>> If you just don't like the guitar when it arrives then you would 
>>>> be responsible for the return carriage.
>>>> If arrives faulty then we would collect and refund or repair.
>>>> Hope this answers everything for you.
>>>> Just to let you know we're closed all next week and reopen on the 
>>>> 22nd so won't be able to reply to any messages until then.
>>>> Have a great weekend.
>>>>
>>>> Regards
>>>>
>>>> Tim.
>>>> Express Music
>>>> 196 - 204 Binley Road
>>>> Coventry
>>>> CV3 1HG
>>>>
>>>> On 11/06/2021 20:04, Oliver Zehner wrote:
>>>>
>>>>> Dear Tim,
>>>>>
>>>>> thank you for the pics.
>>>>>
>>>>> The price would be ok, thanks as well..
>>>>>
>>>>> Just some little things:
>>>>> Is the trussrod access rusty? I can’t really tell …
>>>>> Is the neck straight?
>>>>> If anything should be wrong, what’s your return policy?
>>>>>
>>>>> Thank you for your patience,
>>>>> have a nice weekend!
>>>>>
>>>>> Mit besten Empfehlungen,
>>>>> Oliver Zehner
>>>>>
>>>>> OLIVER ZEHNER CONSULTING & COACHING
>>>>> DIE MEHR-ALS-NUR-WERBEAGENTUR –
>>>>> INNOVATIVE MARKTKOMMUNIKATION,
>>>>> POSITIONIERUNG & BRANDING
>>>>>
>>>>> VIENNA & BARCELONA
>>>>> TEL.: +43 699 1920 4118
>>>>>
>>>>> OFFICE AUSTRIA:
>>>>> FLORIAN-TRAUTENBERGER-STR. 27
>>>>> 3002 PURKERSDORF BEI WIEN, AUSTRIA
>>>>>
>>>>> OFFICE SPAIN:
>>>>> BALMES 201, 3R 2A
>>>>> 08024 BARCELONA
>>>>>
>>>>> WWW.OLIVER-ZEHNER.COM [1] [1] [1]
>>>>> WWW.FACEBOOK.COM/OLIVER.ZEHNER [2] [2] [2]
>>>>>
>>>>>> Am 09.06.2021 um 12:57 schrieb Express Music 
>>>>>> <coventry@expressmusic.co.uk>:
>>>>>>
>>>>>> Hi Oliver,
>>>>>>
>>>>>> Here are some pictures from our website with a higher resolution 
>>>>>> and we can offer you a slightly better
>>>>>> price of £400.00 plus £40.00 shipping.
>>>>>> Hope this helps?
>>>>>>
>>>>>> Regards
>>>>>>
>>>>>> Tim.
>>>>>> Express Music
>>>>>> 196 - 204 Binley Road
>>>>>> Coventry
>>>>>> CV3 1HG
>>>>>>
>>>>>> <fret king4.JPG><fret king3.JPG><fret king2.JPG><fret king1.JPG>
>>>>>
>>>>> Links:
>>>>> ------
>>>>> [1] http://www.oliver-zehner.com [1] [1]
>>>>> [2] http://www.facebook.com/oliver.zehner [3] [3]
>>>
>>> Links:
>>> ------
>>> [1] http://www.oliver-zehner.com/ [1]
>>> [2] http://www.facebook.com/OLIVER.ZEHNER [2]
>>> [3] http://www.facebook.com/oliver.zehner [3]
>>> [4] http://www.oliver-zehner.com [1]
>
>
>
> Links:
> ------
> [1] http://www.oliver-zehner.com/
> [2] http://www.facebook.com/OLIVER.ZEHNER
> [3] http://www.facebook.com/oliver.zehner
> [4]
> 
> https://reverb.com/uk/item/40446620-pre-owned-fret-king-super-matic-black-inc-bag
> [5] http://www.oliver-zehner.com