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Date: Wed, 19 Jun 2019 11:15:54 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: Support <gbiservice@fender.com>
Subject: Re: [Fender Musical Instruments] Re: SQ Affinity bronco bass BLK
 Return
In-Reply-To: <KZVXR3LQ4Q_5d0a063474a6c_c1273ffd532bcf24361317_sprut@zendesk.com>
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 <85d2c45e22b4a0531b90fbf2044a933f@expressmusic.co.uk>
 <42446ab17f96c1b1cbe808de2a4af334@expressmusic.co.uk>
 <KZVXR3LQ4Q_5d0a063474a6c_c1273ffd532bcf24361317_sprut@zendesk.com>
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Hi,

No we would rather have it replaced please.

---
Regards

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 19/06/2019 10:53, Ricky (Support) wrote:
> ##- Please type your reply above this line -##
>
>  RICKY (Fender Musical Instruments)
>
>  Jun 19, 10:53 BST
> Hi there
>
> We'd be happy to offer 10% discount on this. Let me know if that's OK
> and i'll get it processed for you.
>
> Best Regards,
>
> Ricky
>
> Sales & Support Advisor
>
>  COVENTRY
>
>  Jun 19, 09:52 BST
>
> Hello Ricky.
>
> what sort of discount would you be looking at?
>
> ---
> Regards
>
> Express Music
> 196 - 204 Binley Road
> Coventry
> CV3 1HG
>
>  RICKY (Fender Musical Instruments)
>
>  Jun 17, 15:12 BST
> Hi Ollie
>
> Thank you for reporting this to us.
>
> Is this something you'd be happy to keep for discount and sell as 
> ex-demo?
>
> Best Regards,
>
> Ricky
>
> Sales & Support Advisor
>
>  COVENTRY
>
>  Jun 14, 12:40 BST
> Hello
>
> We have a faulty guitar to be returned
>
> Guitar: SQ Affinity bronco bass BLK
> Fault: There is a very noticeable blob of lacquer inside the horn, we
> have tried to remove this but feel that it will remove paint if we do
> serial: ICS19100409
>
> I have included pictures of the fault
>
> --
> Regards
> Ollie
> Express Music
> 196 - 204 Binley Road
> Coventry
> CV3 1HG
>
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>  Attachment(s)
>  20190613_154504743_iOS.jpg [1]
>
> Your request (180698) has been updated. To add additional comments,
> reply to this email.
>
> 0333 200 8760 (Sales Team)
>
> Fender Musical Instruments GBI - Leo House, Birches Industrial
> Estate, East Grinstead, West Sussex, RH19 1QZ
> Fender Europe ltd - Leo House, Birches Industrial Estate, East
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