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Date: Tue, 30 Jun 2020 13:08:54 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: Support <gbiservice@fender.com>
Subject: Re: [Fender Musical Instruments] Re: faulty item for return please
In-Reply-To: <KZ303E0GP7_5ef9e0586fcf5_5c12c45c444865d_sprut@zendesk.com>
References: <KZ303E0GP7@zendesk.com>
 <55822dace171955cfe66181a92eebede@expressmusic.co.uk>
 <KZ303E0GP7_5ef9e0586fcf5_5c12c45c444865d_sprut@zendesk.com>
Message-ID: <10211cc40446f1fa0e01a13ff49b8630@expressmusic.co.uk>
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Hi Daniel,

No very bizarre the box is completely intact with no sign of any 
damage.

Kind Regards,
Harriet

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 29/06/2020 13:36, Daniel (Support) wrote:
> ##- Please type your reply above this line -##
>
>  DANIEL (Fender Musical Instruments)
>
>  Jun 29, 2020, 1:36 PM GMT+1
> Hi Harriet
>
> Thanks for the info. Any signs of transit damage in the box? If so
> could we have a picture of the box too?
>
> Kind regards
>
> Daniel - Customer Sales and Service
>
>  COVENTRY
>
>  Jun 27, 2020, 5:13 PM GMT+1
> Hey Guys,
>
> Just taken delivery of some guitars and sadly one of them has a big
> dent in. Please can we organize a replacement asap.
>
> Pic attached of damage
> serial number: mx19184338 (vintera 60s tell bigsby pf 3ts)
>
> If you need any other info let me know.
>
> Kind Regards,
> Harriet
>
> Express Music
> 196 - 204 Binley Road
> Coventry
> CV3 1HG
>
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> Your request (284693) has been updated. To add additional comments,
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>
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>
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