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Date: Tue, 17 Mar 2020 11:09:33 +0000
From: Express Music <coventry@expressmusic.co.uk>
To: Support <gbiservice@fender.com>
Subject: Re: [Fender Musical Instruments] Re: Damaged charvel
In-Reply-To: <7OVQV6GKD8_5e6fa96541a86_58a1cf20101952f_sprut@zendesk.com>
References: <7OVQV6GKD8@zendesk.com>
 <7OVQV6GKD8_5e6f9fad3a166_61368f1c1072622_sprut@zendesk.com>
 <495eba0fae54fb89754f32e47c7376a1@expressmusic.co.uk>
 <4190c6d828ecc7c040a23b024bc4115d@expressmusic.co.uk>
 <7OVQV6GKD8_5e6fa96541a86_58a1cf20101952f_sprut@zendesk.com>
Message-ID: <f5785ac3ab046db59dd49edd43632715@expressmusic.co.uk>
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Hi Ricky,

Yeah, we can keep it for that thanks!

---
Regards

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 16/03/2020 16:29, Ricky (Support) wrote:
> ##- Please type your reply above this line -##
>
>  RICKY (Fender Musical Instruments)
>
>  Mar 16, 16:29 GMT
> Hi there
>
> Thank you for providing that. I'd be able to offer you a 10% discount
> if you're happy to keep it?
>
> Best Regards,
>
> Ricky
>
> Customer Support Advisor
>
>  COVENTRY
>
>  Mar 16, 15:59 GMT
>
> Hey Ricky,
>
> No worries the serial number is: MC19500629
>
> ---
> Regards
>
> Express Music
> 196 - 204 Binley Road
> Coventry
> CV3 1HG
>
>  RICKY (Fender Musical Instruments)
>
>  Mar 16, 15:47 GMT
> Hi there
>
> Thank you for reporting this to us.
>
> Please could I get the serial number of the guitar.
>
> Best Regards,
>
> Ricky
>
> Customer Support Advisor
>
>  COVENTRY
>
>  Mar 13, 16:38 GMT
> Hi,
>
> Just received a Charvel pm dk 24 hss fr specific ocean blue and 
> noticed
> the bolt holes for the neck have been slightly damaged, I assume 
> during
> production. Please see the photo attached and let us know how you 
> would
> like me to proceed.
>
> --
> Regards
>
> Express Music
> 196 - 204 Binley Road
> Coventry
> CV3 1HG
>
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>  Attachment(s)
>  IMG_20200313_115450.jpg [1]
>
> Your request (255934) has been updated. To add additional comments,
> reply to this email.
>
> 0333 200 8760 (Sales Team)
>
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