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Date: Thu, 07 Apr 2022 15:33:02 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: Support <gbiservice@fender.com>
Subject: Re: [Fender Musical Instruments] Re: Player tele flaw
In-Reply-To: <8DR89P5GOM_624ef56938601_453f88654cb9689405f_sprut@zendesk.com>
References: <8DR89P5GOM@zendesk.com>
 <8DR89P5GOM_624ebe13157cf_333f827d2cb96c365754_sprut@zendesk.com>
 <397f7d66d00602cbb92134917c51ed82@expressmusic.co.uk>
 <79530ce869b77941ba65d21e011a41da@expressmusic.co.uk>
 <8DR89P5GOM_624ef56938601_453f88654cb9689405f_sprut@zendesk.com>
Message-ID: <45487f03fb4962417610137f6ffba9ad@expressmusic.co.uk>
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Yes that sounds ok to us. Please arrange a credit.

Many Thanks,

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 07/04/2022 15:30, Terry Michellis (Support) wrote:
> ##- Please type your reply above this line -##
>
>  TERRY MICHELLIS (Fender Musical Instruments)
>
>  Apr 7, 2022, 15:29 GMT+1
> Hey Tim,
>  Thanks for providing this
>  
>  We can offer a 10% concession if you would like to keep the guitar.
>  
> Let me know how you would like to proceed and I'll process this asap.
>  
> Kind regards
>
> Terry
>
> Gear Advisor - EMEA
>
>  COVENTRY RETURNS
>
>  Apr 7, 2022, 12:24 GMT+1
>
> Sorry, see attached.
>
> Many Thanks,
>
> Express Music
> 196 - 204 Binley Road
> Coventry
> CV3 1HG
>
>  Attachment(s)
>  IMG-2290.jpg [1]
>
>  TERRY MICHELLIS (Fender Musical Instruments)
>
>  Apr 7, 2022, 11:33 GMT+1
> Hello Tim,
>  Thanks for getting in touch, I hope you're well
>  
>  Apologies the picture didn't come through on the email, is it
> possible you could resend it?
>  
> Thanks for your patience
>  
> Kind regards
>
> Terry
>
> Gear Advisor - EMEA
>
>  COVENTRY RETURNS
>
>  Apr 6, 2022, 16:35 GMT+1
>
> Hi,
>
> We had a Player (S/N MX22019989) tele arrive with a dent/flaw in the
> finish on the bottom edge of the neck pocket.
> See attached image.
>
> Regards
>
> Tim.
> Express Music
> 196 - 204 Binley Road
> Coventry
> CV3 1HG
>
> -------- Original Message --------
> Subject:
> Date: 06/04/2022 15:58
>  From: Harriet Graham <harrietnorris.pt@googlemail.com>
> To: coventry@expressmusic.co.uk
>
> Your request (448274) has been updated. To add additional comments,
> reply to this email.
>
> 0333 200 8760 (Sales Team)
>
> Fender Musical Instruments GBI - Leo House, Birches Industrial
> Estate, East Grinstead, West Sussex, RH19 1QZ
> Fender Europe ltd - Leo House, Birches Industrial Estate, East
> Grinstead, West Sussex, RH19 1QZ
>  FENDER EMEA - Please visit Fender.com [2] for the full range of
> Fender products [8DR89P-5GOM]
>
> Links:
> ------
> [1]
> 
> https://fenderemea.zendesk.com/attachments/token/EpsvLFkJoOeIrtHHZdJI0zht1/?name=IMG-2290.jpg
> [2] http://secure.itpartnership.com/www.fender.com