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Date: Thu, 02 Sep 2021 11:59:15 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: Support <gbiservice@fender.com>
Subject: Re: [Fender Musical Instruments] Re: player tele nut
In-Reply-To: <2244O7W9O6_6130aa0d7c25c_293fc6bd8cb9645207b7_sprut@zendesk.com>
References: <2244O7W9O6@zendesk.com>
 <8e4879cc2fd0590f79440bcdb162c9fc@expressmusic.co.uk>
 <2244O7W9O6_6130aa0d7c25c_293fc6bd8cb9645207b7_sprut@zendesk.com>
Message-ID: <616475f447692c481c5b2fdf80292d2a@expressmusic.co.uk>
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Hi George,

Please can we arrange a replacement guitar?

Kind Regards,
Harriet

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 02/09/2021 11:40, George Luker (Support) wrote:
> ##- Please type your reply above this line -##
>
>  GEORGE LUKER (Fender Musical Instruments)
>
>  Sep 2, 2021, 11:40 GMT+1
> Hi Tim,
>
> Thanks for reporting this to us.
>
> Just to clarify, are you after a replacement nut for this or a full
> credit/replacement on the guitar itself?
>
> Best regards,
>
> George - Customer Service
>
>  COVENTRY
>
>  Sep 1, 2021, 12:49 GMT+1
>
> Hi,
>
> we had a couple of Player Tele's arrived yesterday and one of them 
> (S/N
> MX21182997) has got a chip in the top nut below the G string.
> Can we get a replacement, please?
>
> Regards
>
> Tim.
> Express Music
> 196 - 204 Binley Road
> Coventry
> CV3 1HG
> IMG_0546.jpg
>
>  Attachment(s)
>  IMG_0546.jpg [1]
>
> Your request (398522) has been updated. To add additional comments,
> reply to this email.
>
> 0333 200 8760 (Sales Team)
>
> Fender Musical Instruments GBI - Leo House, Birches Industrial
> Estate, East Grinstead, West Sussex, RH19 1QZ
> Fender Europe ltd - Leo House, Birches Industrial Estate, East
> Grinstead, West Sussex, RH19 1QZ
>  FENDER EMEA - Please visit Fender.com [2] for the full range of
> Fender products [2244O7-W9O6]
>
> Links:
> ------
> [1]
> 
> https://fenderemea.zendesk.com/attachments/token/1NtApN5p1hIBESNpQdfxEulDq/?name=IMG_0546.jpg
> [2] http://secure.itpartnership.com/www.fender.com