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Date: Tue, 23 Mar 2021 14:05:10 +0000
From: Express Music <coventry@expressmusic.co.uk>
To: "Ian Ieuan Tanner (Ieuan)" <iantanner22@gmail.com>
Subject: Re: Pre Owned Gibson Les Paul Std 2004 Latte Creme enquiry....
In-Reply-To: <B1B43C74-5C16-41CF-BC3B-7BDA7601EF01@gmail.com>
References: <00b007fafac1e5ff108ce1cc59cb7e6c@expressmusic.co.uk>
 <B1B43C74-5C16-41CF-BC3B-7BDA7601EF01@gmail.com>
Message-ID: <879b8deeefbff9e2beb6287a6e09e9e9@expressmusic.co.uk>
X-Sender: coventry@expressmusic.co.uk
User-Agent: Roundcube Webmail/0.8.1

Hi Ian,

We have just processed the refund of £150 back onto the card you paid 
with originally as this is the quickest option.

We hope you're able to get the guitar set up how you like it and have 
many happy hours playing it.

Kind Regards,
Harriet, Phil & Tim

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 23/03/2021 13:54, Ian Ieuan Tanner (Ieuan) wrote:
> Hi Harriet,
>
> Thank you so much for this. You could either refund the £150 back on
> to the card with which I originally paid with, or if you have the
> function, you could do a possible BACS transfer directly into my bank
> account, which I have listed below.
>
> NAME:  MR IAN TANNER
> ACC NO:  89137728
> SORT CODE:  54-10-02
> BANK:  NATIONAL WESTMINSTER
>
> Kindest regards,
>
> Ian.
>
>
>
>> On 23 Mar 2021, at 13:39, Express Music 
>> <coventry@expressmusic.co.uk> wrote:
>>
>> Hi Ian,
>>
>> We're happy to do this straight away from you. Please just confirm 
>> you would like £150 refunded back onto the card you paid with 
>> originally.
>>
>> The points you have raised about our listing of the guitar have been 
>> noted and we will discuss how we can advertise such items better for 
>> our future customers.
>>
>> Kind Regards,
>> Harriet
>>
>> Express Music
>> 196 - 204 Binley Road
>> Coventry
>> CV3 1HG
>>
>>> On 23/03/2021 13:30, Ian Ieuan Tanner (Ieuan) wrote:
>>> Hi and good afternoon Harriet, Phil and Tim,
>>>
>>> Sincerest thanks for your email response and I appreciate the 
>>> options
>>> you have offered.
>>>
>>> After giving the matter some serious thought and careful
>>> deliberation, I am happy to accept the partial refund of £150 as a
>>> transfer today and I can then arrange a full set up with my local
>>> guitar tech.
>>>
>>> If you can transfer the £150 without me having to contact you with
>>> the card details, that would be fantastic....but if not, you can 
>>> reach
>>> me on 07530 212939 and I’ll be more than happy to provide them to 
>>> you.
>>>
>>>
>>> Many thanks for your cooperation and understanding, it is very much
>>> appreciated.
>>>
>>> Kindest regards,
>>>
>>> Ian.
>>>
>>>>> On 23 Mar 2021, at 11:34, Express Music 
>>>>> <coventry@expressmusic.co.uk> wrote:
>>>>
>>>>
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>>>
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>>>
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>>>
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>>>
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>>
>>