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Date: Fri, 21 Jun 2024 11:07:48 +0100
From: hello@expressmusic.co.uk
To: Joel Grundy <jabhgrundy@gmail.com>
Subject: Re: Faulty truss rod - manufacture error
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Hi Joel,

It was our pleasure, we're so glad we could help, and also to hear the 
Jazzmaster arrived safe and sound, thank you for your review. :-)

Kind regards.
Tim.

On 2024-06-21 10:39, Joel Grundy wrote:
> Tim
> 
> All received in great shape. The odyssey comes to an end!
> Really can't thank you enough - it's a brilliant outcome and has been
> fantastic to be supported by you and the team through a very drawn out
> process where it would have been easy for you to let it drop. You've
> gone so far above and beyond. Have left a trustpilot review but if
> there's anything else I can do to help please let me know - as well as
> obviously being a customer again in the future! Hope you have a
> brilliant weekend.
> 
> Best
> 
> Joel