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Date: Wed, 21 Jun 2023 15:23:39 +0100
From: hello@expressmusic.co.uk
To: Willball@btinternet.com
Subject: Taylor Guitar
Message-ID: <a7dfc2f56eafc2dc424c62c8935a4068@expressmusic.co.uk>
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Hi Will,

We have just had the following email from Taylor about your guitar.

--------------------
Hi Tim,

We would like to inform you that we have received his guitar safely.

After inspection, we noted that the frets are worn out. For an optimal 
setup, a partial refret (up to 10th fret) is needed. In addition, the 
saddle and nut needs to be replaced because they are very low.
We can offer a quote of £487.93 plus shipping (£30.00) for the following 
services:
- ES2 upgrade
- Re-fret
- Nut and saddle replacement
- Cleaning
- Setup with new strings.

VAT and Import duties over the amount of the repair might be charged by 
UK customs.
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We would expect it be around £670 including the customs costs etc.

Let us know what you would like to do and we will pass the message on.

Kind Regards,
Express Music