MIME-Version: 1.0
Date: Tue, 16 Jan 2024 12:06:06 +0000
From: hello@expressmusic.co.uk
To: Stephen Worgan <dirkspangle@btinternet.com>
Subject: Re: Inquiry
In-Reply-To: <EA4F20DD-5E41-44F6-BE72-FE5957122FE2@btinternet.com>
References: <6033d4fe207eee9870ccc254c2da0f4f@expressmusic.co.uk>
 <EA4F20DD-5E41-44F6-BE72-FE5957122FE2@btinternet.com>
Message-ID: <abcfe81a35ffd521e08fdbe268046e01@expressmusic.co.uk>
X-Sender: hello@expressmusic.co.uk
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Hi Stephen,

Yes, we totally understand. Take some time, you actually have until the 
26th of January to notify us that you wish to return it. Legally you 
have 14 days from receiving the goods. Hope this gives you some peace of 
mind and breathing space to enjoy playing it a while longer.

Kind Regards,
Harriet
Express Music

On 2024-01-15 12:53, Stephen Worgan wrote:
> Hi,
> Just to let you know that I’m still deciding about this bass, it is a
> great looking instrument but I’m still in two minds about it. If I
> decide it’s not for me will you be ok with me sending it back this
> week. I don’t mean to be a pain it’s just that you need a little time
> with instrument to find if it bonds with you and it is an expensive
> bass.
> Hope you understand
> Regards Stephen
> Sent from my iPhone
> 
>> On 11 Jan 2024, at 12:03, hello@expressmusic.co.uk wrote:
>> 
>> Yeah good idea : )
>> 
>> You will get an email from us shortly with the FedEx tracking 
>> information.
>> 
>> Kind Regards,
>> Harriet
>> Express Music
>> 
>>> On 2024-01-11 11:56, Stephen Worgan wrote:
>>> Hi,
>>> I think I will receive the fender jazz bass first and give it a nice
>>> test and then I’ll decide.
>>> Kind regards Steve
>>> Sent from my iPhone
>>>>> On 11 Jan 2024, at 10:58, hello@expressmusic.co.uk wrote:
>>>> Hi Steve,
>>>> We are happy either way.
>>>> We can arrange a collection with FedEx and deduct the costs from 
>>>> your refund. Fully insured this will be approx. £30-£40. If you 
>>>> would like us to arrange this for you please let us know the weight 
>>>> and dimensions of the box.
>>>> If you want to send it yourself using another courier please just 
>>>> note our opening hours for delivery - Tuesday to Saturday 11am-5pm.
>>>> Kind Regards,
>>>> Harriet, Phil & Tim
>>>> Express Music
>>>>> On 2024-01-10 16:57, Stephen Worgan wrote:
>>>>> Hi, thank you,
>>>>> Would you be able to organise a courier to collect the stingray on
>>>>> Friday or would it be better for me to sort out parcelforce.
>>>>> Regards Steve
>>>>> Sent from my iPhone
>>>>>>> On 10 Jan 2024, at 16:48, hello@expressmusic.co.uk wrote:
>>>>>> 
>>>>>> Hi Stephen,
>>>>>> Just got the order so we'll get boxed up and shipped tomorrow for 
>>>>>> delivery on Friday and we'll send you your tracking details 
>>>>>> tomorrow.
>>>>>> Phil.
>>>>>>> On 2024-01-10 15:51, Stephen Worgan wrote:
>>>>>>> Hi,
>>>>>>> I’m just waiting for money to go into my bank account and then 
>>>>>>> I’ll
>>>>>>> purchase the jazz.
>>>>>>> Regards Steve
>>>>>>> Sent from my iPhone
>>>>>>>>> On 10 Jan 2024, at 13:53, Stephen Worgan 
>>>>>>>>> <dirkspangle@btinternet.com> wrote:
>>>>>>>> Hi,
>>>>>>>> That sounds like a good plan, yes I will go for that offer of 
>>>>>>>> £1550 for the USA stingray special.
>>>>>>>> I will purchase the bass today, could I then have it delivered 
>>>>>>>> for this Friday as I will be at home as I don’t work Fridays.
>>>>>>>> I will then get the musicman sent out on the same day.
>>>>>>>> Hope that sounds ok
>>>>>>>> Nice talking to you today, kind regards
>>>>>>>> Steve
>>>>>>>> Sent from my iPhone
>>>>>>>>> On 10 Jan 2024, at 13:48, hello@expressmusic.co.uk wrote:
>>>>>>>>> Hi Stephen
>>>>>>>>> Thanks for the call earlier
>>>>>>>>> £1550 for your musicman sounds fair to us
>>>>>>>>> If your happy to buy the jazz the bass & make sure your happy 
>>>>>>>>> with it,  then ship the musicman to us and we can simply refund 
>>>>>>>>> the £1550 back to your card
>>>>>>>>> Let us know if you need any further info
>>>>>>>>> Phil
>>>>>>>>> :)
>>>>>>>>>>> On 2024-01-10 13:06, Stephen Worgan wrote:
>>>>>>>>>> Hi,
>>>>>>>>>> What could you offer in part ex for the USA fender jazz pro 11 
>>>>>>>>>> bass in
>>>>>>>>>> roasted natural pine finish?
>>>>>>>>>> Regards Steve
>>>>>>>>>> Sent from my iPhone
>>>>>>>>>>>> On 10 Jan 2024, at 12:58, hello@expressmusic.co.uk wrote:
>>>>>>>>>>> Hi Steve,
>>>>>>>>>>> Thank you for your inquiry and pictures.
>>>>>>>>>>> As a straight cash purchase for your Stingray special, we 
>>>>>>>>>>> would offer you £1200.00, we would offer you more as a part 
>>>>>>>>>>> exchange.
>>>>>>>>>>> Kind regards.
>>>>>>>>>>> Phil, Harriet, and Tim.
>>>>>>>>>>> Kind Regards,
>>>>>>>>>>> Phil, Tim & Harriet
>>>>>>>>>>> Express Music
>>>>>>>>>>> B2 & B3 Quarry Park
>>>>>>>>>>> Old Milverton Lane
>>>>>>>>>>> Leamington Spa
>>>>>>>>>>> CV32 6RW
>>>>>>>>>>> 01926 808982
>>