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Date: Sat, 24 Sep 2022 11:46:49 +0100
From: hello@expressmusic.co.uk
To: Wallace Nock <southsea@me.com>
Subject: Re: Express Music Enquiry - 4991
In-Reply-To: <EBAF28C8-B18E-4FC2-9A96-C6DB18D1769A@me.com>
References: <52e0f45a650bd94c6f2b1a32b2832217@expressmusic.co.uk>
 <EBAF28C8-B18E-4FC2-9A96-C6DB18D1769A@me.com>
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Good Morning Wallace,

Thank you for your order. It will be ready to go with our next 
collection on Tuesday. We don't have the option of a sooner collection 
I'm afraid.

Just to confirm you want the action lower than the OMJM?

Kind Regards,
Harriet


On 2022-09-24 10:53, Wallace Nock wrote:
> Hi Guys
> 
> All done I now own two very special guitars. Please can I ask that you
> get it to me asap don’t mind paying extra for a quicker courier.
> Also please could you make sure the action is lower than that if the
> OMJM. And a set of phosphor bronze 12/53 Elixir
> 
> Thanks guys so much for your help here.
> 
> Regards
> 
> Dr Wallace Nock (MD)
> southsea@me.com
> 07555182885
> 
>> On 24 Sep 2022, at 10:14, hello@expressmusic.co.uk wrote:
>> 
>> Good Morning Wallace,
>> 
>> The Martin is now re-enabled on our website at the agreed price. 
>> Please use the link below to find it easily.
>> https://www.expressmusic.co.uk/products.asp?code=76203
>> 
>> Kind Regards,
>> Harriet, Phil & Tim
>> 
>> 
>>> On 2022-09-23 18:59, Wallace Nock wrote:
>>> Hi Harriet
>>> Ok I will pay for the guitar in the morning if you could let me know
>>> once it’s back on the site. I have cleared the money.
>>> Many Thanks
>>> Dr Wallace Nock (MD)
>>> southsea@me.com
>>> 07555182885
>>>>> On 23 Sep 2022, at 11:36, hello@expressmusic.co.uk wrote:
>>>> Yes, it is on hold with your name on it.
>>>> Have a good day and look forward to hearing from you.
>>>> Kind Regards,
>>>> Harriet
>>>>> On 2022-09-23 11:34, Wallace Nock wrote:
>>>>> Ok well all I can ask is you to keep it for me please
>>>>> Dr Wallace Nock (MD)
>>>>> southsea@me.com
>>>>> 07555182885
>>>>>>> On 23 Sep 2022, at 11:30, hello@expressmusic.co.uk wrote:
>>>>>> Yes, that is correct.
>>>>>> Any payments made after 1:30pm today will be shipped Tuesday for 
>>>>>> Wednesday delivery.
>>>>>> Kind Regards,
>>>>>> Harriet
>>>>>>> On 2022-09-23 11:28, Wallace Nock wrote:
>>>>>>> Ok I hear you. Let’s play it by ear I will more than likely pay 
>>>>>>> this
>>>>>>> afternoon or tomorrow. Which will mean only Tuesday pickup and
>>>>>>> Wednesday delivery. If I’m correct.
>>>>>>> Regards
>>>>>>> Dr Wallace Nock (MD)
>>>>>>> southsea@me.com
>>>>>>> 07555182885
>>>>>>>>> On 23 Sep 2022, at 11:25, hello@expressmusic.co.uk wrote:
>>>>>>>> Hi Wallace,
>>>>>>>> Presuming you mean a Saturday delivery...
>>>>>>>> If we ship this afternoon we can try and arrange a Saturday 
>>>>>>>> before noon delivery but in our experience, they don't always 
>>>>>>>> happen.
>>>>>>>> If the driver fails to deliver on a Saturday they we 
>>>>>>>> automatically try again on the Monday.
>>>>>>>> Our next collection day is Tuesday for Wednesday delivery. It's 
>>>>>>>> totally up to you which you would prefer.
>>>>>>>> Kind Regards,
>>>>>>>> Harriet
>>>>>>>>> On 2022-09-23 11:17, Wallace Nock wrote:
>>>>>>>>> Ok and would it be possible to send in a Saturday.
>>>>>>>>> Dr Wallace Nock (MD)
>>>>>>>>> southsea@me.com
>>>>>>>>> 07555182885
>>>>>>>>>>> On 23 Sep 2022, at 11:16, hello@expressmusic.co.uk wrote:
>>>>>>>>>> Hi Wallace,
>>>>>>>>>> I have taken it offline for now.
>>>>>>>>>> Realistically to get the guitar out this afternoon we would 
>>>>>>>>>> need to receive payment for the order by 1:30pm today. This 
>>>>>>>>>> gives us time to get it into the workshop before our courier 
>>>>>>>>>> collection.
>>>>>>>>>> Kind Regards,
>>>>>>>>>> Harriet
>>>>>>>>>>> On 2022-09-23 11:12, Wallace Nock wrote:
>>>>>>>>>>> Hi Harriet
>>>>>>>>>>> Yes please do that I may even pay before 2 so don’t know what 
>>>>>>>>>>> cut off
>>>>>>>>>>> time would be to send it to me.
>>>>>>>>>>> Regards
>>>>>>>>>>> Dr Wallace Nock (MD)
>>>>>>>>>>> southsea@me.com
>>>>>>>>>>> 07555182885
>>>>>>>>>>>>> On 23 Sep 2022, at 11:11, hello@expressmusic.co.uk wrote:
>>>>>>>>>>>> Hi Wallace,
>>>>>>>>>>>> We are here Tuesday to Saturday 11am-5pm.
>>>>>>>>>>>> Shall I pop this guitar on hold for you in the meantime?
>>>>>>>>>>>> There have been multiple enquiries about this model and as 
>>>>>>>>>>>> we only have the one, I wouldn't want you to miss out.
>>>>>>>>>>>> Kind Regards,
>>>>>>>>>>>> Harriet
>>>>>>>>>>>>> On 2022-09-23 11:04, Wallace Nock wrote:
>>>>>>>>>>>>> Hi Harriet
>>>>>>>>>>>>> Ok I hear you. Ok I’m just waiting in extra funds to 
>>>>>>>>>>>>> transfer from my
>>>>>>>>>>>>> one account to the other. So will more than likely do the 
>>>>>>>>>>>>> deal this
>>>>>>>>>>>>> afternoon or on Saturday. But I’m not sure what days you 
>>>>>>>>>>>>> are open. If
>>>>>>>>>>>>> you can confirm.
>>>>>>>>>>>>> Thanks
>>>>>>>>>>>>> Dr Wallace Nock (MD)
>>>>>>>>>>>>> southsea@me.com
>>>>>>>>>>>>> 07555182885
>>>>>>>>>>>>>>> On 23 Sep 2022, at 10:57, hello@expressmusic.co.uk wrote:
>>>>>>>>>>>>>> Good Morning Wallace,
>>>>>>>>>>>>>> Thank you for your email. We're all delighted to hear 
>>>>>>>>>>>>>> you're happy with the OMJM.
>>>>>>>>>>>>>> As discussed with Phil we can deduct £100 off the 
>>>>>>>>>>>>>> 000-28EC. We will set it up lower with a new set of Elixir 
>>>>>>>>>>>>>> 12/53 phosphor bronze. When you are ready to go ahead with 
>>>>>>>>>>>>>> the transaction let us know and we will change the price 
>>>>>>>>>>>>>> on our website for you.
>>>>>>>>>>>>>> Regarding the LR Baggs Anthem, unfortunately we're not 
>>>>>>>>>>>>>> dealers with this company anymore so you are probably best 
>>>>>>>>>>>>>> arranging this with your local guitar store/luthier.
>>>>>>>>>>>>>> Kind Regards,
>>>>>>>>>>>>>> Harriet, Phil & Tim
>>>>>>>>>>>>>>> On 2022-09-22 17:56, Wallace Nock wrote:
>>>>>>>>>>>>>>> Hi Harriet
>>>>>>>>>>>>>>> Firstly a huge thank you for organising my guitar 
>>>>>>>>>>>>>>> absolutely love it.
>>>>>>>>>>>>>>> I am going to take the Eric Clapton model also. As long 
>>>>>>>>>>>>>>> as they set it
>>>>>>>>>>>>>>> up nice and low action with some new Elixir 12/53 
>>>>>>>>>>>>>>> phosphor bronze.
>>>>>>>>>>>>>>> Please let me k ow tomorrow and I will start the process.
>>>>>>>>>>>>>>> Could I also ask if there is a chance that a Lr Baggs 
>>>>>>>>>>>>>>> Anthem pick-up
>>>>>>>>>>>>>>> can be installed in it. That’s the full anthem one.
>>>>>>>>>>>>>>> If you could let me know i would appreciate that
>>>>>>>>>>>>>>> Regards
>>>>>>>>>>>>>>> Dr Wallace Nock (MD)
>>>>>>>>>>>>>>> southsea@me.com
>>>>>>>>>>>>>>> 07555182885
>>>>>>>>>>>>>>>>> On 21 Sep 2022, at 13:17, hello@expressmusic.co.uk 
>>>>>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>>>> Hi Wallace,
>>>>>>>>>>>>>>>> We will ensure it is as smooth as possible from our end.
>>>>>>>>>>>>>>>> Kind Regards,
>>>>>>>>>>>>>>>> Harriet
>>>>>>>>>>>>>>>>> On 2022-09-21 13:11, Wallace Nock wrote:
>>>>>>>>>>>>>>>>> Hi Harriet
>>>>>>>>>>>>>>>>> That’s good news. Let’s hope further transactions won’t 
>>>>>>>>>>>>>>>>> be effected by
>>>>>>>>>>>>>>>>> this. Anyhow all good enjoy the rest of your day.
>>>>>>>>>>>>>>>>> Regards
>>>>>>>>>>>>>>>>> Wallace Nock (MD)
>>>>>>>>>>>>>>>>> southsea@me.com
>>>>>>>>>>>>>>>>> 07555182885
>>>>>>>>>>>>>>>>>>> On 21 Sep 2022, at 13:06, hello@expressmusic.co.uk 
>>>>>>>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>>>>>> Hi Wallace,
>>>>>>>>>>>>>>>>>> All is go go go from our end!
>>>>>>>>>>>>>>>>>> Have a good day,
>>>>>>>>>>>>>>>>>> Harriet
>>>>>>>>>>>>>>>>>>> On 2022-09-21 12:59, Wallace Nock wrote:
>>>>>>>>>>>>>>>>>>> Ok
>>>>>>>>>>>>>>>>>>> That fine I understand it totally. As
>>>>>>>>>>>>>>>>>>> Long as it’s all gone through and there are not any 
>>>>>>>>>>>>>>>>>>> further hickups.
>>>>>>>>>>>>>>>>>>> I’m very upfront legitimate person so you have no 
>>>>>>>>>>>>>>>>>>> worries there. But I
>>>>>>>>>>>>>>>>>>> understand the protection situation.
>>>>>>>>>>>>>>>>>>> Please advise that all is now in order and will leave 
>>>>>>>>>>>>>>>>>>> to me today.
>>>>>>>>>>>>>>>>>>> Thank You
>>>>>>>>>>>>>>>>>>> Wallace Nock (MD)
>>>>>>>>>>>>>>>>>>> southsea@me.com
>>>>>>>>>>>>>>>>>>> 07555182885
>>>>>>>>>>>>>>>>>>>>> On 21 Sep 2022, at 12:56, hello@expressmusic.co.uk 
>>>>>>>>>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>>>>>>>> Hi Wallace,
>>>>>>>>>>>>>>>>>>>> Thank you for the photo ID confirmation.
>>>>>>>>>>>>>>>>>>>> The online transaction was flagged up on our payment 
>>>>>>>>>>>>>>>>>>>> system as a potential high fraud risk which is why 
>>>>>>>>>>>>>>>>>>>> we asked for some additional ID.
>>>>>>>>>>>>>>>>>>>> Please don't take this personally. It's an automated 
>>>>>>>>>>>>>>>>>>>> system there to protect both end users and 
>>>>>>>>>>>>>>>>>>>> retailers.
>>>>>>>>>>>>>>>>>>>> We can confirm the guitar will be leaving here today 
>>>>>>>>>>>>>>>>>>>> set up with your chosen Elixir 12-53 Phosphor bronze 
>>>>>>>>>>>>>>>>>>>> fitted.
>>>>>>>>>>>>>>>>>>>> Kind Regards,
>>>>>>>>>>>>>>>>>>>> Harriet, Phil & Tim
>>>>>>>>>>>>>>>>>>>>> On 2022-09-21 12:44, Wallace Nock wrote:
>>>>>>>>>>>>>>>>>>>>> Hi
>>>>>>>>>>>>>>>>>>>>> I have never heard anything like this but I have 
>>>>>>>>>>>>>>>>>>>>> sent you the pic of
>>>>>>>>>>>>>>>>>>>>> my drivers licence. I have paid and you have the 
>>>>>>>>>>>>>>>>>>>>> money as it’s off my
>>>>>>>>>>>>>>>>>>>>> account. So I cannot understand or see what the 
>>>>>>>>>>>>>>>>>>>>> issue is here. Please
>>>>>>>>>>>>>>>>>>>>> advise as I find this quite strange
>>>>>>>>>>>>>>>>>>>>> Regards
>>>>>>>>>>>>>>>>>>>>> Dr Wallace Nock (MD)
>>>>>>>>>>>>>>>>>>>>> southsea@me.com
>>>>>>>>>>>>>>>>>>>>> 07555182885
>>>>>>>>>>>>>>>>>>>>>>> On 21 Sep 2022, at 12:38, 
>>>>>>>>>>>>>>>>>>>>>>> hello@expressmusic.co.uk wrote:
>>>>>>>>>>>>>>>>>>>>>> Hi Wallace,
>>>>>>>>>>>>>>>>>>>>>> Our payment provider has come back to us 
>>>>>>>>>>>>>>>>>>>>>> requesting some additional information before we 
>>>>>>>>>>>>>>>>>>>>>> release the goods.
>>>>>>>>>>>>>>>>>>>>>> Are you able to provide a form of photo ID which 
>>>>>>>>>>>>>>>>>>>>>> shows your delivery/billing address on eg. drivers 
>>>>>>>>>>>>>>>>>>>>>> license. Apologies for this small delay but 
>>>>>>>>>>>>>>>>>>>>>> hopefully you can see it from our point of view. 
>>>>>>>>>>>>>>>>>>>>>> We want to make sure the guitar ends up in the 
>>>>>>>>>>>>>>>>>>>>>> right hands.
>>>>>>>>>>>>>>>>>>>>>> Kind Regards,
>>>>>>>>>>>>>>>>>>>>>> Harriet, Phil & Tim
>>>>>>>>>>>>>>>>>>>>>>> On 2022-09-21 09:27, Wallace Nock wrote:
>>>>>>>>>>>>>>>>>>>>>>> Good morning
>>>>>>>>>>>>>>>>>>>>>>> Ok I have decided to go ahead with it. Please 
>>>>>>>>>>>>>>>>>>>>>>> could you give me a call
>>>>>>>>>>>>>>>>>>>>>>> on the number below and I will do the 
>>>>>>>>>>>>>>>>>>>>>>> transaction.
>>>>>>>>>>>>>>>>>>>>>>> Many thanks
>>>>>>>>>>>>>>>>>>>>>>> Dr Wallace Nock (MD)
>>>>>>>>>>>>>>>>>>>>>>> southsea@me.com
>>>>>>>>>>>>>>>>>>>>>>> 07555182885
>>>>>>>>>>>>>>>>>>>>>>>>> On 20 Sep 2022, at 16:27, 
>>>>>>>>>>>>>>>>>>>>>>>>> hello@expressmusic.co.uk wrote:
>>>>>>>>>>>>>>>>>>>>>>>> Hi Wallace,
>>>>>>>>>>>>>>>>>>>>>>>> Thank you for the update.
>>>>>>>>>>>>>>>>>>>>>>>> Take your time and let us know tomorrow if you 
>>>>>>>>>>>>>>>>>>>>>>>> want to go ahead or not.
>>>>>>>>>>>>>>>>>>>>>>>> Kind Regards,
>>>>>>>>>>>>>>>>>>>>>>>> Harriet
>>>>>>>>>>>>>>>>>>>>>>>>> On 2022-09-20 16:22, Wallace Nock wrote:
>>>>>>>>>>>>>>>>>>>>>>>>> Hi Harriet
>>>>>>>>>>>>>>>>>>>>>>>>> I will only make the decision in the morning so 
>>>>>>>>>>>>>>>>>>>>>>>>> I think put it back up
>>>>>>>>>>>>>>>>>>>>>>>>> for sale on the site and if I want it I will do 
>>>>>>>>>>>>>>>>>>>>>>>>> it in the morning.
>>>>>>>>>>>>>>>>>>>>>>>>> Thanks.
>>>>>>>>>>>>>>>>>>>>>>>>> Wallace Nock (MD)
>>>>>>>>>>>>>>>>>>>>>>>>> southsea@me.com
>>>>>>>>>>>>>>>>>>>>>>>>> 07555182885
>>>>>>>>>>>>>>>>>>>>>>>>>>> On 20 Sep 2022, at 11:43, Wallace Nock 
>>>>>>>>>>>>>>>>>>>>>>>>>>> <southsea@me.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>> That’s perfect I have a break at lunch time 
>>>>>>>>>>>>>>>>>>>>>>>>>> and will call you then.
>>>>>>>>>>>>>>>>>>>>>>>>>> Regards
>>>>>>>>>>>>>>>>>>>>>>>>>> Wallace Nock (MD)
>>>>>>>>>>>>>>>>>>>>>>>>>> southsea@me.com
>>>>>>>>>>>>>>>>>>>>>>>>>> 07555182885
>>>>>>>>>>>>>>>>>>>>>>>>>>> On 20 Sep 2022, at 11:40, 
>>>>>>>>>>>>>>>>>>>>>>>>>>> hello@expressmusic.co.uk wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>> Hi Wallace,
>>>>>>>>>>>>>>>>>>>>>>>>>>> If you give us a call when you are ready to 
>>>>>>>>>>>>>>>>>>>>>>>>>>> pay, we will re-enable the guitar on our 
>>>>>>>>>>>>>>>>>>>>>>>>>>> website. We please ask you to follow the 
>>>>>>>>>>>>>>>>>>>>>>>>>>> process of ordering online because all our 
>>>>>>>>>>>>>>>>>>>>>>>>>>> security checks are completed this way and it 
>>>>>>>>>>>>>>>>>>>>>>>>>>> saves any mistakes being made with shipping 
>>>>>>>>>>>>>>>>>>>>>>>>>>> addresses etc.
>>>>>>>>>>>>>>>>>>>>>>>>>>> Our shop number is: 01926 808982
>>>>>>>>>>>>>>>>>>>>>>>>>>> If you complete the payment later this 
>>>>>>>>>>>>>>>>>>>>>>>>>>> afternoon, we will despatch the guitar 
>>>>>>>>>>>>>>>>>>>>>>>>>>> tomorrow for delivery to you on Thursday.
>>>>>>>>>>>>>>>>>>>>>>>>>>> Kind Regards,
>>>>>>>>>>>>>>>>>>>>>>>>>>> Harriet, Phil & Tim
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> On 2022-09-20 11:33, Wallace Nock wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>> Hi Harriet
>>>>>>>>>>>>>>>>>>>>>>>>>>>> Thank you I appreciate that. Can you let me 
>>>>>>>>>>>>>>>>>>>>>>>>>>>> know how I do the
>>>>>>>>>>>>>>>>>>>>>>>>>>>> transaction so I can process before 5
>>>>>>>>>>>>>>>>>>>>>>>>>>>> Many Thanks.
>>>>>>>>>>>>>>>>>>>>>>>>>>>> Wallace Nock (MD)
>>>>>>>>>>>>>>>>>>>>>>>>>>>> southsea@me.com
>>>>>>>>>>>>>>>>>>>>>>>>>>>> 07555182885
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> On 20 Sep 2022, at 11:25, 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> hello@expressmusic.co.uk wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Hi Wallace,
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> They really are exceptional guitars. On 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> arrival all our guitars go through our 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> workshop for a full healthcheck. We do this 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> process again before departure and make any 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> adjustments we feel are necessary to keep 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> within Martin specification.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> This model is an Electro Acoustic and 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> fitted with a Fishman Gold Plus Natural I 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> electronics system.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> If you receive this guitar and it is not 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 100% to your liking, we have put our 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> returns policy below for you to read before 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> placing your order.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> In accordance with the Distance Selling 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Regulations, any goods can be returned for 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> any reason within 14 working days for a 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> refund, less carriage costs which are
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Small Item £10 (parts / pedal etc)
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Medium Item £25 (guitars, most instruments, 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> practice amps)
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Large Item £45 (large amps, pa speakers, 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> digital pianos)
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> All Returned goods must be in their 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> original condition and packaging and be in 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> re-sellable condition. If you decide that 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> you do not wish to keep an item you must 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> contact us before returning your item(s). 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Alternatively, we can arrange collection, 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> the cost for a collection is £15 small 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> item, £30 Medium item and £50 for a Large 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> item.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> We have taken this guitar off general sale 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> until 5pm today for you. If you have a 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> change of heart, please let us know.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Hope you have a smooth day and speak later 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> on.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Kind Regards,
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Harriet, Phil & Tim
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> On 2022-09-20 11:14, Wallace Nock wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Hi
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Thank you for getting back to me. Will the 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> guitar be setup properly
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> with great action and does this come with 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> a pickup. I remember playing
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> one in Martin in London and loved it.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Lastly if the guitar is not 100% to my 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> liking do you have a return
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> policy providing its in perfect condition 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> as received.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> If all is in order I will do the purchase 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> later. I have a 000 custom
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> shop cocobolo and a 00m-28 custom. So this 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> will be a lovely addition.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> If you could let me know and hold it just 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> until around 4.30 as I’m in
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> consultation with patients all day.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Many Thanks
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Wallace Nock (MD)
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> southsea@me.com
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 07555182885
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> On 20 Sep 2022, at 11:05, 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> hello@expressmusic.co.uk wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Good Morning Wallace,
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Thank you for getting in touch. 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Apologies, we're closed Sunday and Monday 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> and just catching up on all our enquiries 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> now.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> The Martin OMJM listed on our website is 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> in-stock and the photo's are of the exact 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> guitar you would be getting.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> This guitar arrived to us last month 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> following an 18 month + waiting time.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> If the guitar was paid for before 1pm 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> today, we can despatch this afternoon for 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> delivery to you tomorrow before 6pm. We 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> use TNT/Fed Ex for all our shipments and 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> will provide tracking information for you 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> to follow its journey to you.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Please use the link below to view the 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Martin OMJM John Mayer Signature Electro 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Acoustic.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> https://www.expressmusic.co.uk/products.asp?code=183598
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> If you have any further questions, please 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> let us know. We are in the shop Tuesday 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> to Saturday 11am-5pm.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Kind Regards,
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Harriet, Phil & Tim
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> On 2022-09-20 01:29, southsea@me.com 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Name: Dr Wallace Nock
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Address: 9 Mulberry Court
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Postcode: GU47EQ
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Telephone: 07555182885
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Email: southsea@me.com
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Enquiry: Good day.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> I am enquiring about the Martin OMJM you 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> say you have in stock. Is
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> this a brand new guitar and is it still 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> available. I'm based in Surrey
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Guildford. If I were to purchase this. 
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> How long would it take to get
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> to me.
>>