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Date: Fri, 30 Sep 2022 10:42:16 +0100
From: hello@expressmusic.co.uk
To: Daniel Judson <danieljudson@hotmail.com>
Subject: Re: Pre Owned Fender 2014 American Standard Channel Bound Telecaster
In-Reply-To: <PRAPR10MB5180774EC6681A69F2391A95CD559@PRAPR10MB5180.EURPRD10.PROD.OUTLOOK.COM>
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Hi Dan,

We've just had your Hiscox case delivery.

Would you like us to despatch your guitar this afternoon for Monday 
delivery or hang on till Tuesday for Wednesday delivery?

Kind Regards,
Harriet

On 2022-09-27 17:01, Daniel Judson wrote:
> Perfect thanks that’s great
> 
> Sent from my iPhone
> 
>> On 27 Sep 2022, at 17:00, hello@expressmusic.co.uk wrote:
>> 
>> Excellent thank you for being so prompt with the payment.
>> 
>> We will let you know as soon as we see the new Hiscox cases and then 
>> arrange a date that suits to ship the guitar.
>> 
>> Kind Regards,
>> Harriet
>> 
>>> On 2022-09-27 16:48, Daniel Judson wrote:
>>> Hi,
>>> Thanks. Just ordered!
>>> Thank you
>>> Dan
>>> Sent from my iPhone
>>>>> On 27 Sep 2022, at 16:31, hello@expressmusic.co.uk wrote:
>>>> Hi Dan,
>>>> Yes, it's no problem to ship to you. This is included in the price.
>>>> I have changed the price of the guitar in the link below to include 
>>>> the new Hiscox case. We agreed the price of £1149 for the guitar 
>>>> with an extra £80 for the Hiscox case. Are you ok to process the 
>>>> order on our website?
>>>> https://www.expressmusic.co.uk/products.asp?code=334211&name=pre-owned-fender-2014-american-standard-channel-bound-telecaster-dakota-red-inc-case
>>>> Kind Regards,
>>>> Harriet
>>>>> On 2022-09-27 16:24, Daniel Judson wrote:
>>>>> Hi,
>>>>> Can I please ship as I am based in Somerset.
>>>>> Thanks
>>>>> Dan
>>>>> Sent from my iPhone
>>>>>>> On 27 Sep 2022, at 16:16, hello@expressmusic.co.uk wrote:
>>>>>> Hi Dan,
>>>>>> Yes, that's fine with us. We will of course make sure all the 
>>>>>> paperwork is included with the guitar.
>>>>>> Will you be coming in the shop to do the transaction or do we need 
>>>>>> to arrange shipping?
>>>>>> Kind Regards,
>>>>>> Harriet
>>>>>>> On 2022-09-27 16:05, Daniel Judson wrote:
>>>>>>> Hi,
>>>>>>> Thank you that’s great. They are great cases - I have 2 from over 
>>>>>>> 20
>>>>>>> years ago and they have been excellent.
>>>>>>> I would like to swap it for the fender case please. Can I still 
>>>>>>> have
>>>>>>> the tags strap and owners manual for the guitar please?
>>>>>>> Thanks
>>>>>>> Dan
>>>>>>> Sent from my iPhone
>>>>>>>>> On 27 Sep 2022, at 15:05, hello@expressmusic.co.uk wrote:
>>>>>>>> Hi Dan,
>>>>>>>> We've just spoken to Hiscox and they are in stock with them. I 
>>>>>>>> have placed an order so should see them by the end of next week.
>>>>>>>> The cases cost £125 normally but if you don't want the Fender 
>>>>>>>> case we can swap it out and will only charge you £80. Or £125 if 
>>>>>>>> you want both cases.
>>>>>>>> Let us know your thoughts and what you want to do.
>>>>>>>> Kind Regards,
>>>>>>>> Harriet
>>>>>>>>> On 2022-09-27 14:45, Daniel Judson wrote:
>>>>>>>>> Hi,
>>>>>>>>> Thank you for this. It’s very useful. It does look a nice case 
>>>>>>>>> but I
>>>>>>>>> think I would prefer to if possible swap for a Hiscox case.
>>>>>>>>> Thanks
>>>>>>>>> Dan
>>>>>>>>> Sent from my iPhone
>>>>>>>>>>> On 27 Sep 2022, at 11:47, hello@expressmusic.co.uk wrote:
>>>>>>>>>> Hi Daniel,
>>>>>>>>>> Apologies for our slow reply, we're closed Sunday and Monday.
>>>>>>>>>> We have done a short video to show you the case in more 
>>>>>>>>>> detail.
>>>>>>>>>> Have a watch and see how you think you will get on. It really 
>>>>>>>>>> is just a small glitch with the latch when you shut it. It 
>>>>>>>>>> just requires you to use both hands but will do a good job of 
>>>>>>>>>> protecting your guitar.
>>>>>>>>>> https://1drv.ms/u/s!AuWeUjUR_MN9h5Qwuc8uMCd4dZhu6w?e=G9kguF
>>>>>>>>>> We are due to do a new order with Hiscox anyway, so if you do 
>>>>>>>>>> want one of their cases instead, we can work out a deal.
>>>>>>>>>> Once again apologies for the delay but we are on the case 
>>>>>>>>>> now....no pun intended!
>>>>>>>>>> Kind Regards,
>>>>>>>>>> Harriet
>>>>>>>>>>> On 2022-09-24 19:26, Daniel Judson wrote:
>>>>>>>>>>> Hi,
>>>>>>>>>>> Sorry I meant G&G case. Can I ask if it is one of these 
>>>>>>>>>>> please? Also
>>>>>>>>>>> is the interior of the case in good condition? I am keen on 
>>>>>>>>>>> the guitar
>>>>>>>>>>> but the case does concern me in that can I store the guitar 
>>>>>>>>>>> in the
>>>>>>>>>>> case safely?
>>>>>>>>>>> As an alternative would it be possible to just sell the 
>>>>>>>>>>> guitar and a
>>>>>>>>>>> different case separately. The cases that came with the 
>>>>>>>>>>> American Pro
>>>>>>>>>>> are very good - can you order one of those in to sell me 
>>>>>>>>>>> instead? If
>>>>>>>>>>> not can I ask what you can order please?
>>>>>>>>>>> Unfortunately I am not close enough to collect so would like 
>>>>>>>>>>> to
>>>>>>>>>>> purchase it with a hard case.
>>>>>>>>>>> Thanks
>>>>>>>>>>> Dan
>>>>>>>>>>>>> On 24 Sep 2022, at 11:42, Daniel Judson 
>>>>>>>>>>>>> <danieljudson@hotmail.com> wrote:
>>>>>>>>>>>> Hi,
>>>>>>>>>>>> Thanks, I can imagine the supply issues.
>>>>>>>>>>>> Can I ask is the fender case made by C&G? If so I might be 
>>>>>>>>>>>> able to replaced the mechanism.
>>>>>>>>>>>> I do like the guitar I will have a think about it and come 
>>>>>>>>>>>> back.
>>>>>>>>>>>> Thanks
>>>>>>>>>>>> Dan
>>>>>>>>>>>>> On 24 Sep 2022, at 11:21, hello@expressmusic.co.uk wrote:
>>>>>>>>>>>>> Hi Daniel,
>>>>>>>>>>>>> We will try our best to work out a fair deal for everyone.
>>>>>>>>>>>>> We have very limited stock at the moment due to problems 
>>>>>>>>>>>>> with supply. Infact, this is the only one we have.
>>>>>>>>>>>>> https://www.expressmusic.co.uk/products.asp?code=114431&name=on-stage-gce6000t-electric-guitar-hard-case-in-tweed
>>>>>>>>>>>>> I can certainly enquire about a Hiscox for you but I have a 
>>>>>>>>>>>>> feeling the wait time will be long.
>>>>>>>>>>>>> Have a think and let us know.
>>>>>>>>>>>>> Harriet, Phil & Tim
>>>>>>>>>>>>>>> On 2022-09-24 10:41, Daniel Judson wrote:
>>>>>>>>>>>>>> Hi,
>>>>>>>>>>>>>> Thank you. I will have a think about it.
>>>>>>>>>>>>>> Do you stock other hard cases? I can’t see any on your 
>>>>>>>>>>>>>> website but
>>>>>>>>>>>>>> would it be possible to swapped it out for new case - 
>>>>>>>>>>>>>> hiscox one would
>>>>>>>>>>>>>> be ideal.
>>>>>>>>>>>>>> Thanks
>>>>>>>>>>>>>> Dan
>>>>>>>>>>>>>> Sent from my iPhone
>>>>>>>>>>>>>>>> On 24 Sep 2022, at 10:31, hello@expressmusic.co.uk 
>>>>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>>> Morning Dan,
>>>>>>>>>>>>>>> Thanks for getting in touch. It's a very cool Tele!
>>>>>>>>>>>>>>> I've just doubled checked the case and the latches do 
>>>>>>>>>>>>>>> function but there is a little knack to get the outside 
>>>>>>>>>>>>>>> ones to close. To be honest on cases from this era it's 
>>>>>>>>>>>>>>> not uncommon to have a little gremlin.
>>>>>>>>>>>>>>> Our best price for this is £1149.
>>>>>>>>>>>>>>> If you have any other questions please let us know.
>>>>>>>>>>>>>>> https://www.expressmusic.co.uk/products.asp?code=334211&name=pre-owned-fender-2014-american-standard-channel-bound-telecaster-dakota-red-inc-case
>>>>>>>>>>>>>>> Kind Regards,
>>>>>>>>>>>>>>> Harriet, Phil & Tim
>>>>>>>>>>>>>>>> On 2022-09-24 08:21, Daniel Judson wrote:
>>>>>>>>>>>>>>>> Hi,
>>>>>>>>>>>>>>>> I have purchased a used guitar from you before and have 
>>>>>>>>>>>>>>>> just noticed
>>>>>>>>>>>>>>>> the above guitar.
>>>>>>>>>>>>>>>> Can I ask please what is the best price? Also does the 
>>>>>>>>>>>>>>>> case still
>>>>>>>>>>>>>>>> latch? I don’t use the locks but would like the case to 
>>>>>>>>>>>>>>>> close
>>>>>>>>>>>>>>>> properly.
>>>>>>>>>>>>>>>> Many thanks
>>>>>>>>>>>>>>>> Dan
>>>>>>>>>>>>>>>> Sent from my iPhone
>>