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Date: Mon, 06 Jan 2020 10:05:46 +0000
From: Express Music <coventry@expressmusic.co.uk>
To: Backline Audio <backlineaudio@gmail.com>
Subject: Re: Ashdown report
In-Reply-To: <CAM0yyn=oS85Hc9FeJnq=at5dYu+-xGqrPiAVm4gPM229SqX2PA@mail.gmail.com>
References: <f99ac0c1bf456e20d550a58400098a8d@expressmusic.co.uk>
 <CAM0yynnUHpttgpT31zo4786pmy75SbQTstxc9a3env54H_5fjw@mail.gmail.com>
 <7313dd319338811f504743e2f449cdd7@expressmusic.co.uk>
 <CAM0yyn=3HHv66WEk4fTswzZ7CyaZoKJt3UBfM9s6OxUWvdpkkQ@mail.gmail.com>
 <CAM0yyn=oS85Hc9FeJnq=at5dYu+-xGqrPiAVm4gPM229SqX2PA@mail.gmail.com>
Message-ID: <2e5af3abcb8d6abe83baafa70fb44221@expressmusic.co.uk>
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Hi Brian,

Were all good thanks although I had a minor flood on Saturday in my 
apartment. The ac30 is cutting in and out and occasionally dropping in 
volume and overall a bit crackly! I think we can print off reports for 
customer repairs I can see if we can do something similar with our 
stock.

---
Regards
Lewis
Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 06/01/2020 09:41, Backline Audio wrote:
> Good morning all,
>
> Can you remind me what the latest AC30 is in for. (Chinese built) I
> know what i've found, but don'y want to miss anything. 
>
> I really need to start writing it down the memory isn't what it was. 
>
> Hope you all had a good weekend and will probably see you tomorrow 
> morning.
>
> CHeers
> Bri
>
> On Fri, Jan 3, 2020 at 1:53 PM Backline Audio 
> <backlineaudio@gmail.com> wrote:
>
>> HI Ollie,
>>
>> The car has just got back and it was still in the car so have 
>> attached a scan of the report and your invoice to him. 
>>
>> CHeers
>> Bri
>>
>> On Fri, Jan 3, 2020 at 11:53 AM Express Music 
>> <coventry@expressmusic.co.uk> wrote:
>>
>>> Thanks Mate
>>>
>>> ---
>>> Regards
>>>
>>> Express Music
>>> 196 - 204 Binley Road
>>> Coventry
>>> CV3 1HG
>>>
>>> On 03/01/2020 11:46, Backline Audio wrote:
>>> > It wont be any quicker as I have to collect it from work then 
>>> bring
>>> > it home to scan it.
>>> >
>>> > The original work done from memory was, replace 3 pots and a 
>>> valve
>>> > and service the other pots. 
>>> > If you are having problems with the customer I always tell them 
>>> If
>>> > you have your car serviced and the clutch fails soon after is 
>>> that
>>> > the
>>> > fault of the garage? 
>>> > Some people think that servicing something makes it as good as a 
>>> new
>>> > one. I can do that but it will be the same cost as buying a new 
>>> one
>>> > if
>>> > you get my meaning.
>>> > A service includes all pots when I do it but nothing I can do 
>>> about
>>> > manufacturing failure which was the cause of the failed 
>>> input jack.
>>> > The contacts barely made it through the board so there was 
>>> virtually
>>> > no solder on them. Guarantee to fail in time. 
>>> > I can't go into work until after 2 when I get my car back but ill
>>> > drop it straight down to you.
>>> >
>>> > On 3 Jan 2020 11:23, "Express Music" 
>>> <coventry@expressmusic.co.uk>
>>> > wrote:
>>> >
>>> >> Hello Mate, did you get a chance to find the original report for 
>>> the
>>> >> big Ashdown?
>>> >>
>>> >> --
>>> >> Regards
>>> >> Ollie
>>> >> Express Music
>>> >> 196 - 204 Binley Road
>>> >> Coventry
>>> >> CV3 1HG