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Date: Mon, 17 Jun 2019 12:33:29 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: Support <gbiservice@fender.com>
Subject: Re: [Fender Musical Instruments] Re: SQ Bullet Strat Ht BSB
In-Reply-To: <7OW30VEZO0_5d077585e2f52_8dee3f8db50bcf201282de_sprut@zendesk.com>
References: <7OW30VEZO0@zendesk.com>
 <66520c84c109b75e57cf32c07eb7534a@expressmusic.co.uk>
 <7OW30VEZO0_5d077585e2f52_8dee3f8db50bcf201282de_sprut@zendesk.com>
Message-ID: <855b745a694aac53a8b21562bfb93493@expressmusic.co.uk>
X-Sender: coventry@expressmusic.co.uk
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Hello Ricky

Can we return this for replacement please as we would prefer to have a 
new item on display

---
Regards
Ollie
Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 17/06/2019 12:12, Ricky (Support) wrote:
> ##- Please type your reply above this line -##
>
>  RICKY (Fender Musical Instruments)
>
>  Jun 17, 12:12 BST
> Hi there
>
> Thank you for reporting this to us.
>
> We'd be able to offer you 20% discount on this if you'd be happy to
> keep it and sell as ex-demo?
>
> Best Regards,
>
> Ricky
>
> Sales & Support Advisor
>
>  COVENTRY
>
>  Jun 14, 12:36 BST
> Hello
>
> We have a faulty guitar to be returned
>
> Guitar: SQ Bullet Strat Ht BSB
> Fault: the paint has chipped around the neck pocket
> serial: ics19052874
>
> I have included pictures of the fault
>
> --
> Regards
>
> Express Music
> 196 - 204 Binley Road
> Coventry
> CV3 1HG
>
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>  Attachment(s)
>  20190613_155059510_iOS.jpg [1]
>
> Your request (180692) has been updated. To add additional comments,
> reply to this email.
>
> 0333 200 8760 (Sales Team)
>
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