MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8;
 format=flowed
Content-Transfer-Encoding: 8bit
Date: Thu, 23 Sep 2021 15:06:27 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: Support <gbiservice@fender.com>
Subject: Re: [Fender Musical Instruments] Re: PP active bass fault
In-Reply-To: <KZQLK00OL7_614c7d79dacea_2c3fcf36ecb964817166_sprut@zendesk.com>
References: <KZQLK00OL7@zendesk.com>
 <9f9673d00a1c96b3b95850edf333a60e@expressmusic.co.uk>
 <KZQLK00OL7_614c7d79dacea_2c3fcf36ecb964817166_sprut@zendesk.com>
Message-ID: <c9094e004d101c8157fa7cd958556efb@expressmusic.co.uk>
X-Sender: coventry@expressmusic.co.uk
User-Agent: Roundcube Webmail/0.8.1

Please can we organise a return/replacement for this one George.

Kind Regards,
Tim

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 23/09/2021 14:13, George Luker (Support) wrote:
> ##- Please type your reply above this line -##
>
>  GEORGE LUKER (Fender Musical Instruments)
>
>  Sep 23, 2021, 14:13 GMT+1
> Hi Tim,
>
> Thanks for reporting this to us. 
>
> I can offer 5% (£33) credit on this one if you're happy to keep it as 
> it is. 
>
> Let me know if this isn't suitable and I'll get it collected.
>
> Best regards,
>
> George - Customer Service
>
>  COVENTRY
>
>  Sep 23, 2021, 13:53 GMT+1
>
> Hi,
>
> we've had a PP Active P bass, S/N MX21119513 arrive with a blemish
> under the lacquer next to the bridge?
> Can we maybe get some discount or a replacement, please?
>
> Regards
>
> Tim.
> Express Music
> 196 - 204 Binley Road
> Coventry
> CV3 1HG
> IMG_0596.jpg
>
>  Attachment(s)
>  IMG_0596.jpg [1]
>
> Your request (403766) has been updated. To add additional comments,
> reply to this email.
>
> 0333 200 8760 (Sales Team)
>
> Fender Musical Instruments GBI - Leo House, Birches Industrial
> Estate, East Grinstead, West Sussex, RH19 1QZ
> Fender Europe ltd - Leo House, Birches Industrial Estate, East
> Grinstead, West Sussex, RH19 1QZ
>  FENDER EMEA - Please visit Fender.com [2] for the full range of
> Fender products [KZQLK0-0OL7]
>
> Links:
> ------
> [1]
> 
> https://fenderemea.zendesk.com/attachments/token/JPFPXcBMVVMnkEacs5znnQS0r/?name=IMG_0596.jpg
> [2] http://secure.itpartnership.com/www.fender.com