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Date: Fri, 15 May 2020 11:05:17 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: Stephen Worgan <dirkspangle@btinternet.com>
Subject: Re: Sandberg California TT bass
In-Reply-To: <891F0F4E-AE01-489E-8C3B-38254C1D168D@btinternet.com>
References: <a59daf9634498f58a1a41b6589b1211a@expressmusic.co.uk>
 <891F0F4E-AE01-489E-8C3B-38254C1D168D@btinternet.com>
Message-ID: <de19bb7296892aac271e6c217b5bc19f@expressmusic.co.uk>
X-Sender: coventry@expressmusic.co.uk
User-Agent: Roundcube Webmail/0.8.1

Great stuff. Always happy to hear positive feedback, thank you for 
taking the time to email. If you do get a chance to write a review we'd 
really appreciate it.
https://uk.trustpilot.com/review/expressmusic.co.uk

Have a great day.

Harriet

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 15/05/2020 11:01, Stephen Worgan wrote:
> Good morning Coventry,
> The bass is here and wow absolutely lovely, glad I finally decided on
> the purchase.
> Thank you for the strings and the great service, I will recommend you
> to fellow band mates.
>
> Bye for now
> Regards Steve
>
> Sent from my iPhone
>
>> On 14 May 2020, at 13:09, Express Music 
>> <coventry@expressmusic.co.uk> wrote:
>>
>> Got it, thanks for your order Steve.
>>
>> Just getting it ready for despatch now. Your TNT tracking info will 
>> follow shortly and it will be with you tomorrow.
>>
>> Kind Regards,
>> Harriet
>>
>> Express Music
>> 196 - 204 Binley Road
>> Coventry
>> CV3 1HG
>>
>>> On 14/05/2020 12:55, Stephen Worgan wrote:
>>> Hello,
>>> Nice one many thanks.
>>> Steve
>>>
>>> Sent from my iPhone
>>>
>>>>> On 14 May 2020, at 12:37, Express Music 
>>>>> <coventry@expressmusic.co.uk> wrote:
>>>>
>>>> Hi Steve,
>>>>
>>>> Yes if you please do it asap as our collection is 2pm and we need 
>>>> time to get sorted.
>>>>
>>>> Kind Regards,
>>>> Harriet
>>>>
>>>> Express Music
>>>> 196 - 204 Binley Road
>>>> Coventry
>>>> CV3 1HG
>>>>
>>>>> On 14/05/2020 12:33, Stephen Worgan wrote:
>>>>> Hi again,
>>>>> If I purchased the Sandberg today would you be able to deliver 
>>>>> for tomorrow?
>>>>> Kind regards Steve
>>>>>
>>>>> Sent from my iPhone
>>>>>
>>>>>>> On 11 May 2020, at 15:35, Express Music 
>>>>>>> <coventry@expressmusic.co.uk> wrote:
>>>>>>
>>>>>> Hi Steve,
>>>>>>
>>>>>> Yeah of course you can return it. Please see the link below for 
>>>>>> our T&C's for online purchases.
>>>>>>
>>>>>> https://www.expressmusic.co.uk/products.asp?page=customerinfo
>>>>>>
>>>>>> Our website doesn't accept paypal but will accept credit cards 
>>>>>> etc.
>>>>>>
>>>>>> Kind Regards,
>>>>>> Harriet
>>>>>>
>>>>>> Express Music
>>>>>> 196 - 204 Binley Road
>>>>>> Coventry
>>>>>> CV3 1HG
>>>>>>
>>>>>>> On 11/05/2020 15:31, Stephen Worgan wrote:
>>>>>>> Hi Harriet,
>>>>>>> I’m still pondering on the purchase, if I did purchase the bass 
>>>>>>> if it
>>>>>>> was not up to my expectations would I be able to return the 
>>>>>>> bass for a
>>>>>>> refund?
>>>>>>> and do you except PayPal payment?
>>>>>>>
>>>>>>> Regards Steve
>>>>>>>
>>>>>>> Sent from my iPhone
>>>>>>>
>>>>>>>>> On 11 May 2020, at 13:55, Express Music 
>>>>>>>>> <coventry@expressmusic.co.uk> wrote:
>>>>>>>>
>>>>>>>> You don't, you don't get!
>>>>>>>>
>>>>>>>> We will always do our best here :)
>>>>>>>>
>>>>>>>> No rush, if you do wish to go ahead and place your order on 
>>>>>>>> our website, add a note on your order and we will throw in 
>>>>>>>> something extra for you.
>>>>>>>>
>>>>>>>> Kind Regards,
>>>>>>>> Harriet
>>>>>>>>
>>>>>>>> Express Music
>>>>>>>> 196 - 204 Binley Road
>>>>>>>> Coventry
>>>>>>>> CV3 1HG
>>>>>>>>
>>>>>>>>> On 11/05/2020 13:52, Stephen Worgan wrote:
>>>>>>>>> Hi, I totally understand just thought I would ask, I’m just 
>>>>>>>>> thinking
>>>>>>>>> it over and weighing up my options.
>>>>>>>>> Regards Steve
>>>>>>>>>
>>>>>>>>> Sent from my iPhone
>>>>>>>>>
>>>>>>>>>>> On 11 May 2020, at 13:47, Express Music 
>>>>>>>>>>> <coventry@expressmusic.co.uk> wrote:
>>>>>>>>>>
>>>>>>>>>> Hi Steve,
>>>>>>>>>>
>>>>>>>>>> We can't really take any more off the price of this bass. It 
>>>>>>>>>> was originally up for £1359, so it's a great discount already 
>>>>>>>>>> for such a high-quality bass. We could throw in a set of 
>>>>>>>>>> strings or cable for you?
>>>>>>>>>>
>>>>>>>>>> Kind Regards,
>>>>>>>>>> Harriet
>>>>>>>>>>
>>>>>>>>>> Express Music
>>>>>>>>>> 196 - 204 Binley Road
>>>>>>>>>> Coventry
>>>>>>>>>> CV3 1HG
>>>>>>>>>>
>>>>>>>>>>> On 11/05/2020 13:42, Stephen Worgan wrote:
>>>>>>>>>>> Hi,
>>>>>>>>>>> That’s good then, I have a Sandberg precision and I know 
>>>>>>>>>>> how good the
>>>>>>>>>>> quality is on these basses.
>>>>>>>>>>> I’m on the hunt for a j bass, I’m presume you would like 
>>>>>>>>>>> get a sale
>>>>>>>>>>> on this bass would you be able drop the Price any lower to 
>>>>>>>>>>> make the
>>>>>>>>>>> sale.
>>>>>>>>>>> Regards Steve
>>>>>>>>>>>
>>>>>>>>>>> Sent from my iPhone
>>>>>>>>>>>
>>>>>>>>>>>>> On 11 May 2020, at 13:33, Express Music 
>>>>>>>>>>>>> <coventry@expressmusic.co.uk> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>> Hi Steve,
>>>>>>>>>>>>
>>>>>>>>>>>> Thanks for getting in touch. We've just had a check over 
>>>>>>>>>>>> of the bass and there aren't any issues to report. The 
>>>>>>>>>>>> reason it's in clearance in simply that it's been here a 
>>>>>>>>>>>> little longer than we hoped.
>>>>>>>>>>>>
>>>>>>>>>>>> Kind Regards,
>>>>>>>>>>>> Harriet
>>>>>>>>>>>>
>>>>>>>>>>>> Express Music
>>>>>>>>>>>> 196 - 204 Binley Road
>>>>>>>>>>>> Coventry
>>>>>>>>>>>> CV3 1HG
>>>>>>>>>>>>
>>>>>>>>>>>>> On 11/05/2020 13:25, Stephen Worgan wrote:
>>>>>>>>>>>>> Hi,
>>>>>>>>>>>>> I see that you have a clearance sale on a Sandberg 
>>>>>>>>>>>>> California TT
>>>>>>>>>>>>> bass, im just checking are there any issues with the 
>>>>>>>>>>>>> bass?
>>>>>>>>>>>>>
>>>>>>>>>>>>> Regards Steve Worgan
>>>>>>>>>>>>> Sent from my iPhone
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>
>>>>>>
>>>>
>>>>
>>
>>