MIME-Version: 1.0
Date: Tue, 23 Jan 2024 15:15:42 +0000
From: hello@expressmusic.co.uk
To: Stephen Worgan <dirkspangle@btinternet.com>
Subject: Re: Inquiry fender USA jazz bass return for refund sending via parcel
 force arrival Tuesday Jan 23rd
In-Reply-To: <1F4F3111-0949-42C7-8DD5-F886D03A77F7@btinternet.com>
References: <0BAA6DB2-1E48-49C0-A0A0-08F939E43615@btinternet.com>
 <1F4F3111-0949-42C7-8DD5-F886D03A77F7@btinternet.com>
Message-ID: <4eaa339d4a051da666666f247fb497c2@expressmusic.co.uk>
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Thanks for the update Steve.

Kind Regards,
Harriet

On 2024-01-23 15:13, Stephen Worgan wrote:
> Hi,
> Just checked the tracking and it’s still on its way to you should be
> there tomorrow (Wednesday)
> Regards Steve
> Sent from my iPhone
> 
>> On 22 Jan 2024, at 09:18, Stephen Worgan
>> <dirkspangle@btinternet.com> wrote:
> 
>> 
>> 
>> Sent from my iPhone
>> 
>>> On 17 Jan 2024, at 16:54, hello@expressmusic.co.uk wrote:
>> 
>> Hi Stephen,
>> 
>> Yes, that's no problem at all.
>> 
>> If you could please use the following return address and add a note
>> to the driver about our opening hours it would be much appreciated
>> and saves any delays.
>> 
>> Express Music
>> B2 & B3 Quarry Park
>> Old Milverton Lane
>> Leamington Spa
>> CV32 6RW
>> Open for deliveries Tuesday to Saturday 11am-5pm
>> 
>> Number for tracking info: 01926 808982
>> Email for tracking info: hello@expressmusic.co.uk
>> 
>> As soon as we have it safely back here we will be in touch to
>> confirm the refund etc.
>> 
>> Kind Regards,
>> Harriet, Phil & Tim
>> Express Music
>> 
>> On 2024-01-17 16:49, Stephen Worgan wrote:
>> Hi,
>> After a lot of thinking about the Fender Jazz pro ii roasted pine I
>> have finally decided that it’s not 100% for me, it’s a stunning
>> looking bass but there a things that are not to my preference
>> therefore I would like to return it for a refund please I hope you
>> understand.
>> I will ship the bass back on Friday via parcelforce tracked.
>> I still have the lovely Sandberg TT4 I bought from you a few years
>> back which is always my favourite and main bass.
>> Hope to hear from you soon
>> All the best Steve Worgan
>> Sent from my iPhone
>> On 16 Jan 2024, at 13:29, Stephen Worgan
>> <dirkspangle@btinternet.com> wrote:
> 
>>> Hi, no worries I understand.
> 
>>> Regards Steve
> 
>>> Sent from my iPhone
> 
>> On 16 Jan 2024, at 13:18, hello@expressmusic.co.uk wrote:
> 
>> Hi Stephen,
> 
>> I'm afraid we really wouldn't want to go any higher than £650. We
>> already have a new one in stock and it would need to be quite a bit
>> cheaper.
> 
>> Kind Regards,
> 
>> Harriet
> 
>> Express Music
> 
>> On 2024-01-16 13:01, Stephen Worgan wrote:
> 
>> Hi,
> 
>> Could you possibly go to £850 for the precision performer it’s in
> 
>> totally new condition with gig bag, you would still be able to make
>> a
> 
>> nice profit on it.
> 
>> Regards Steve
> 
>> Sent from my iPhone
> 
>> On 16 Jan 2024, at 12:52, hello@expressmusic.co.uk wrote:
> 
>> Hi Stephen,
> 
>> Good to hear you are starting to really bond with the new one.
> 
>> We would offer £650 for the Fender Performer and £500 for the
>> Ibanez. Happy to take one or both. Totally up you.
> 
>> Kind Regards,
> 
>> Harriet
> 
>> Express Music
> 
>> On 2024-01-16 12:44, Stephen Worgan wrote:
> 
>> Hi,
> 
>> I played it more last night and I’m liking it a lot now, I’m
>> thinking
> 
>> on keeping it.
> 
>> I’ve now sold the musicman stingray which I way going to use as
>> the
> 
>> part exchange.
> 
>> Would you be interested in a couple of other basses I have I need to
> 
>> sell now to pay for the fender jazz.
> 
>> I have in new condition a USA fender performer precision bass and a
> 
>> Ibanez premium sr1600b.
> 
>> Let me know asap if you could take one in part exchange for the
>> jazz.
> 
>> Regards Steve
> 
>> Sent from my iPhone
> 
>> On 16 Jan 2024, at 12:06, hello@expressmusic.co.uk wrote:
> 
>> Hi Stephen,
> 
>> Yes, we totally understand. Take some time, you actually have until
>> the 26th of January to notify us that you wish to return it. Legally
>> you have 14 days from receiving the goods. Hope this gives you some
>> peace of mind and breathing space to enjoy playing it a while
>> longer.
> 
>> Kind Regards,
> 
>> Harriet
> 
>> Express Music
> 
>> On 2024-01-15 12:53, Stephen Worgan wrote:
> 
>> Hi,
> 
>> Just to let you know that I’m still deciding about this bass, it
>> is a
> 
>> great looking instrument but I’m still in two minds about it. If I
> 
>> decide it’s not for me will you be ok with me sending it back this
> 
>> week. I don’t mean to be a pain it’s just that you need a little
>> time
> 
>> with instrument to find if it bonds with you and it is an expensive
> 
>> bass.
> 
>> Hope you understand
> 
>> Regards Stephen
> 
>> Sent from my iPhone
> 
>> On 11 Jan 2024, at 12:03, hello@expressmusic.co.uk wrote:
> 
>> Yeah good idea : )
> 
>> You will get an email from us shortly with the FedEx tracking
>> information.
> 
>> Kind Regards,
> 
>> Harriet
> 
>> Express Music
> 
>> On 2024-01-11 11:56, Stephen Worgan wrote:
> 
>> Hi,
> 
>> I think I will receive the fender jazz bass first and give it a nice
> 
>> test and then I’ll decide.
> 
>> Kind regards Steve
> 
>> Sent from my iPhone
> 
>> On 11 Jan 2024, at 10:58, hello@expressmusic.co.uk wrote:
> 
>> Hi Steve,
> 
>> We are happy either way.
> 
>> We can arrange a collection with FedEx and deduct the costs from
>> your refund. Fully insured this will be approx. £30-£40. If you
>> would like us to arrange this for you please let us know the weight
>> and dimensions of the box.
> 
>> If you want to send it yourself using another courier please just
>> note our opening hours for delivery - Tuesday to Saturday 11am-5pm.
> 
>> Kind Regards,
> 
>> Harriet, Phil & Tim
> 
>> Express Music
> 
>> On 2024-01-10 16:57, Stephen Worgan wrote:
> 
>> Hi, thank you,
> 
>> Would you be able to organise a courier to collect the stingray on
> 
>> Friday or would it be better for me to sort out parcelforce.
> 
>> Regards Steve
> 
>> Sent from my iPhone
> 
>> On 10 Jan 2024, at 16:48, hello@expressmusic.co.uk wrote:
> 
>> 
> 
>> Hi Stephen,
> 
>> Just got the order so we'll get boxed up and shipped tomorrow for
>> delivery on Friday and we'll send you your tracking details
>> tomorrow.
> 
>> Phil.
> 
>> On 2024-01-10 15:51, Stephen Worgan wrote:
> 
>> Hi,
> 
>> I’m just waiting for money to go into my bank account and then
>> I’ll
> 
>> purchase the jazz.
> 
>> Regards Steve
> 
>> Sent from my iPhone
> 
>> On 10 Jan 2024, at 13:53, Stephen Worgan
>> <dirkspangle@btinternet.com> wrote:
> 
>> Hi,
> 
>> That sounds like a good plan, yes I will go for that offer of £1550
>> for the USA stingray special.
> 
>> I will purchase the bass today, could I then have it delivered for
>> this Friday as I will be at home as I don’t work Fridays.
> 
>> I will then get the musicman sent out on the same day.
> 
>> Hope that sounds ok
> 
>> Nice talking to you today, kind regards
> 
>> Steve
> 
>> Sent from my iPhone
> 
>> On 10 Jan 2024, at 13:48, hello@expressmusic.co.uk wrote:
> 
>> Hi Stephen
> 
>> Thanks for the call earlier
> 
>> £1550 for your musicman sounds fair to us
> 
>> If your happy to buy the jazz the bass & make sure your happy with
>> it,  then ship the musicman to us and we can simply refund the
>> £1550 back to your card
> 
>> Let us know if you need any further info
> 
>> Phil
> 
>> :)
> 
>> On 2024-01-10 13:06, Stephen Worgan wrote:
> 
>> Hi,
> 
>> What could you offer in part ex for the USA fender jazz pro 11 bass
>> in
> 
>> roasted natural pine finish?
> 
>> Regards Steve
> 
>> Sent from my iPhone
> 
>> On 10 Jan 2024, at 12:58, hello@expressmusic.co.uk wrote:
> 
>> Hi Steve,
> 
>> Thank you for your inquiry and pictures.
> 
>> As a straight cash purchase for your Stingray special, we would
>> offer you £1200.00, we would offer you more as a part exchange.
> 
>> Kind regards.
> 
>> Phil, Harriet, and Tim.
> 
>> Kind Regards,
> 
>> Phil, Tim & Harriet
> 
>> Express Music
> 
>> B2 & B3 Quarry Park
> 
>> Old Milverton Lane
> 
>> Leamington Spa
> 
>> CV32 6RW
> 
>> 01926 808982