MIME-Version: 1.0
Date: Thu, 09 Jan 2025 14:00:35 +0000
From: hello@expressmusic.co.uk
To: Kyler Brinker <kbrinkerccsd@gmail.com>
Subject: Re: Taylor 554CE Acoustic 12 String
In-Reply-To: <8A259C08-B00A-4BBA-9D76-A72D22156F4B@gmail.com>
References: <6d6883c063989626b85f850678784267@expressmusic.co.uk>
 <8A259C08-B00A-4BBA-9D76-A72D22156F4B@gmail.com>
Message-ID: <1e0738ff0e48d8f2daf8e5a2a70cc8e4@expressmusic.co.uk>
X-Sender: hello@expressmusic.co.uk
Content-Type: text/plain; charset=UTF-8;
 format=flowed
Content-Transfer-Encoding: 8bit

Hi Kyler,

That isn't something we have heard of before. We would have to fill out 
customs invoices no matter what courier we use. We declare the value of 
the goods and then depending on local government policy, 
taxes-duty-vat-handling fees will be charged to you. Unfortunately we 
have no control on this but we will do our best to make sure they are as 
minimal as possible. Maybe do some research locally to find out what 
these are.

Kind Regards,
Tim
Express Music

On 2025-01-09 13:54, Kyler Brinker wrote:
> Hi Tim,
> 
> Thank you for the update. I normally wouldn’t mind FedEx or UPS, but I
> am wondering if they will charge import duties or fees upon delivery -
> I know that traditionally Royal Mail / the United States Postal
> Service will not charge duties or fees on US made goods returning to
> the US. Please let me know if you have any insight on this.
> 
> Best regards,
> 
> Kyler
> 
>> On Jan 9, 2025, at 7:46 AM, hello@expressmusic.co.uk wrote:
>> 
>> Hi Kyler,
>> 
>> We did just try to generate a shipping quote for Royal Mail/Parcel 
>> Force and they will not insure it up to a high enough value.
>> 
>> Both FedEx and UPS are coming out at £200 with full insurance.
>> 
>> Have a think and let us know if you have any further questions.
>> 
>> Kind Regards,
>> Tim
>> Express Music
>> 
>>> On 2025-01-09 13:18, Kyler Brinker wrote:
>>> Hi Tim,
>>> Thanks for the info. In this case, I’d actually prefer Royal Mail and
>>> would greatly appreciate a quote. My shipping address is:
>>> Kyler Brinker
>>> 302 Derby Trace
>>> Nashville, TN 37211
>>> Keep in touch,
>>> Kyler
>>>>> On Jan 9, 2025, at 4:50 AM, hello@expressmusic.co.uk wrote:
>>>> Hi Kyler,
>>>> Thanks for getting in touch.
>>>> We used several curriers for international shipping, FedEx, UPS, and 
>>>> Royal Mail/Parcelforce and we always insure the items as they are 
>>>> our responsibility until they have arrived with the customer safe 
>>>> and sound.
>>>> If you can send us the full address we can get a quote for the 
>>>> shipping cost.
>>>> Also, please let us know if you need any further info.
>>>> Kind regards.
>>>> Tim.
>>>>> On 2025-01-09 06:27, Kyler Brinker wrote:
>>>>> Hey guys,
>>>>> I recently came across the Taylor 554CE Acoustic 12 String you have
>>>>> for sale on your website. I am very interested but had a couple 
>>>>> quick
>>>>> questions:
>>>>> I am located in Nashville, TN, USA, zip code 37211. I saw on your 
>>>>> site
>>>>> that you can deliver to the USA, but I was wondering what courier 
>>>>> you
>>>>> guys would use — would it be via Royal Mail? Would the package be
>>>>> insured? Please let me know as soon as possible.
>>>>> Best regards,
>>>>> Kyler Brinker
>>