MIME-Version: 1.0
Date: Thu, 16 Apr 2026 16:07:05 +0100
From: hello@expressmusic.co.uk
To: David Kennedy <kennedydream23@yahoo.co.uk>
Subject: Re: order 27888
In-Reply-To: <1052052121.6836725.1776351790250@mail.yahoo.com>
References: <792af19438deec4fa30171b684725599@expressmusic.co.uk>
 <963175739.528048.1774532035391@mail.yahoo.com>
 <2bd6fa775cd04f4ebe5153033b37f4b6@expressmusic.co.uk>
 <1052052121.6836725.1776351790250@mail.yahoo.com>
Message-ID: <a74873a0a289a071853fb03c51441903@expressmusic.co.uk>
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No problem Dave, we're having the same issue with them over a lost 
parcel, so we do understand.

Tim :-)

On 2026-04-16 16:03, David Kennedy wrote:
> I’ve still not heard anything back.
> 
> I’ll chase them up next week if I’ve had no response.
> 
> Dave K
> 
> Sent from Yahoo Mail for iPhone [1]
> 
> On Thursday, April 16, 2026, 4:01 pm, hello@expressmusic.co.uk wrote:
> 
>> Hi Dave,
>> 
>> Just checking how you're doing with the claim and if there's
>> anything we
>> 
>> can do to help?
>> 
>> Also to let you know the guitar is still resalable, just at a
>> reduced
>> 
>> price, so you don't need to try and claim for the full value.
>> 
>> Kind regards.
>> 
>> Tim.
>> 
>> On 2026-03-26 13:33, David Kennedy wrote:
>> 
>>> Just what I needed. 🤦🏼
>> 
>>> 
>> 
>>> I’ve just submitted a claim with Royal Mail / Parcelforce. I
>> think
>> 
>>> the max amount I can get back if successful is £150.
>> 
>>> 
>> 
>>> I’ll see what kind of response I get.
>> 
>>> 
>> 
>>> The ref number for the claim is:
>> 
>>> 
>> 
>>> 11036481
>> 
>>> 
>> 
>>> I’ll let you know how I get on.
>> 
>>> 
>> 
>>> Dave K
>> 
>>> 
>> 
>>> Sent from Yahoo Mail for iPhone [1]
>> 
>>> 
>> 
>>> On Thursday, March 26, 2026, 12:19 pm, hello@expressmusic.co.uk
>> wrote:
>> 
>>> 
>> 
>>>> Hi David,
>> 
>>>> 
>> 
>>>> just received the Squire Classic Vibe Tele, and unfortunately
>> it's
>> 
>>>> had
>> 
>>>> 
>> 
>>>> some damage in transit back here.
>> 
>>>> 
>> 
>>>> Did you insure it with Parcelforce/Royal Mail?
>> 
>>>> 
>> 
>>>> I've attached a couple of images.
>> 
>>>> 
>> 
>>>> Kind regards
>> 
>>>> 
>> 
>>>> Tim.
>> 
>>>> 
>> 
>>>> Kind Regards,
>> 
>>>> 
>> 
>>>> Phil, Tim & Harriet
>> 
>>>> 
>> 
>>>> Express Music
>> 
>>>> 
>> 
>>>> B2 & B3 Quarry Park
>> 
>>>> 
>> 
>>>> Old Milverton Lane
>> 
>>>> 
>> 
>>>> Leamington Spa
>> 
>>>> 
>> 
>>>> CV32 6RW
>> 
>>>> 
>> 
>>>> 01926 808982
>> 
>>>> 
>> 
>>>>> 
>> 
>>> 
>> 
>>> 
>> 
>>> Links:
>> 
>>> ------
>> 
>>> [1]
>> 
>>> 
>> 
> https://mail.onelink.me/107872968?pid=nativeplacement&c=Global_Acquisition_YMktg_315_Internal_EmailSignature&af_sub1=Acquisition&af_sub2=Global_YMktg&af_sub3=&af_sub4=100000604&af_sub5=EmailSignature__Static_&af_ios_store_cpp=9d3a686e-218d-4849-8298-b480188dc8ac&af_android_url=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.yahoo.mobile.client.android.mail%26listing%3Demail_signature
>> [1]
>> 
>>> 
> 
> 
> Links:
> ------
> [1] 
> https://mail.onelink.me/107872968?pid=nativeplacement&c=Global_Acquisition_YMktg_315_Internal_EmailSignature&af_sub1=Acquisition&af_sub2=Global_YMktg&af_sub3=&af_sub4=100000604&af_sub5=EmailSignature__Static_&af_ios_store_cpp=9d3a686e-218d-4849-8298-b480188dc8ac&af_android_url=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.yahoo.mobile.client.android.mail%26listing%3Demail_signature